Eureka Forbes Complaints & Reviews

At the time of verifying about this product for purchase, their sales team has said to us, it will give 6000 Litre of water consumption once you install it, after that we have to change the filter and then again it will come around for 6000 Litre. I have bought this product from Eureka Forbes Limited (Ponnurangam Road, R.S. Puram, Coimbatore, Tamil Nadu, India - 641002). I have attached the Invoice for your reference.

Based...

My name is kamal advani. I have purchased dr aquaguard classic plus model in july 2018. My machine was stopped and i requested a technician visit. A technician visited my home and check the machine and he said we need to change the filter and it will cost me around rs.1950/- but i refused to pay because i said at the time of purchase, your representative committed us to provide free 2 services and to exchange the parts including filter in...

Hi there,

I purchased a water purifier, revival nxt in the month of january 2019. Day before yesterday the power supply got disconnected and i called up the local vendor who got the unit installed at my place, he said that attender will come tomorrow to attend my problem. However next day the attendee turned up late and that too without equipment and testing tools required for the said check up process. When i talked to the...

I irfan khan had purcahsed a eureka forbes aquaguard purifer last 10 days inhave been calling their hotline number for a technician to visit as the wayer leaking from the machine and considerable amount of water has been wasted due to this ibkeep get messages like the one below.

Dear friend. Your service request no. Is [protected]. Our technician will pay you a visit within the next 2 working days to attend to your request....

I have entered into amc for two years in 2018. The amc expires in 2020. I get regular messages on service update to my cell no [protected]. Later i receive a msg that the service is completed. The contact details provided are always out of order. My water purifier wasnt serviced for the past 15 months. I have to fight with a service man and get it done last month after 15 months of contract. Today i recd a msg that the service is due and later...

Dear sir,
We gives amc to eureka forbes of our ro sytem. As per conditions he will take care of ro system for one year. And will change one set of membrane and filter. But after changing this set our ro is not working from day first. We gives them feedback about membrane not working, but now they says that we change membrane as our condition, but our machine is still not ok than how we will say that you change ok membrane. Now they...

Dear sir /madam
I poornima s kori ordered for a euroclean wd x2 which was delivered on 20/12/2018 mr raju claimed as manager & sales person mr anjannappa. N. Employee id 09107240 as mentioned in the bill, while delivery they had agreed to give the accessories which were short while delivery and the same has been given in writing the
With reference to the above i fee very sorry to express that inspite of calling frequently there...

Dear sir
I have eureka forbes water ro (Roviva). I have been taken amc from 28 12 18 to 27 11 19. Initially they replaced filter set 04nos. Pump and act to dc adopter. Within two days water leak observed, they have attempted but not rectified. Yesterday they again have replaced the actor to dc adopt or. After one day service again ro is dead.
I think that they are using repaired spares thus service quality is not upto the mark....

I have purchased the above purifier from mohapatra enterprises of dillip kumar mohaptra. It is not working anymore in 20 days o[censored]se. When we asked to mr. Dillip regarding this damaged product, he ignored us and postpone the date for replace or repair. Intentionally he sold this old / damage product to us.

Kindly take an legal action against the concern company or that retailer. I also share his no. (Dillip - [protected]) and...

I raised request on may 3rd to re-install the eureka forbes to my newly shifted house... After four days when i checked the status no one is aware of it. Then after serious escalation and waiting in the call for 30 mins, they told that it has been assigned to wrong service center. Then they said it has been re-assigned and it will be done today. At the end of day no one has responded, again called and they put me to the escalation team again...

I had placed an order for "euroclean" and issued a cheque no - 252554 for rs 10, 690 on 15.09.2018 on account of sale against so [protected]. The cheque was realized for payment to eureka on 17.09.2018. The material was not delivered even a month of realization of the amount. Therefore, i claimed for the refund. On repeated requests made to the madras office, there has been no response till date and i also lodged complaint with the customer...

Hey eureka forbes is one of d worst in relation to customer satisfaction & after sale customer support. As they don't make any follow up for complaint raised, simply direct us to agency's. Coming into my case i had taken warranty for aquagurad water purifier, but due to mandatory service we raised the complaint from then onwards d entire drama started technician came & he's not cable enough wats happened and he done something and left off,...

We placed an order to install the security system on 28th april with the marketing guy. They came and setup the electrical work on 2nd may. Ever since they said someone will come and setup the camera. We have been waiting everyday from morning till evening but no one has come. There is no response. The customer service is extremely poor and they took the entire money upfront. I would like to get the complete refund from the company. Not sure...

I have requested for re-installation on 13th april which was not properly taken up and then again raised a request on 19th april. After calling 10 times someone visited 30th april and installation was done in such a condition that water filter is leaking like anything for the last 6 days and there is no response. I have called more than 10 times and no response only sorry for inconvenience sir... Every time ccare ask detail and keep the call...

Sir i have purchased a aquaguard ro last year in aug 2018 but since jan 2019 it is not working properly (Red light showing) many times your technician came but not solutioned the problem and now it's about 15 days again showing the same problem and your technician not attending the same and this ro is under warranty period. You are requested to clarify the same other wise i will return the this ro....

I have purchased a new machine from eureka forbes last month 31.03.2019 nrich and the sales man had promised to supply an accessory free of cost.

In spite of my repeated calls, complain with the company, there is no response.

Instead today, i have received a call from a vendor who now wants to sell that to me.

Is it the way the salesman push the sales and never keeps his promise?...

I have purchased product namely dr. Aquagurad classic+ from your direct company through your sales executive during may 2018. One of your technicians has attended against service request no [protected] on 26 march 2019 and he said as follows: why you had selected this model and also he said that the product is only suitable for upstairs and not for ground floor? He also comments that purchase transaction of the above product from local market.br...

Customer id: [protected]

Registered mobile no: [protected]

I had subscribed amc contract from november 2018. Since then only one service i have received. To my utter shock, on may 2, 2019 i received message on registered mobile number that service was done. No one had visited my palce. Today i checked the account details and found that address has been replaced with sumone's else address and benefit is given to...

From last two weeks i am complaining about the water has stopped in our purifier. Every we call we talk to new person the same thing that water first slowed and then stopped coming in the purifier. We are working person and they say our service man will come today. So i take leave that day. And these is happening from last one week. And still we called day before yesterday still they are not coming.
I think i should change the purifier...

We have requested for servicing of the water purifier then they have sent a technician, after he has done the servicing he dint even give me the receipt giving me some lame excuse. After he went away we have noticed that after we have switched it off also the machine was still working and storage got enough water so the water started overflowing, then we immediately called the technician who visited my house as i had his number but he was...