[Resolved] Eureka Forbes — eurovigil security system

Sunilm486

from Bengaluru, Karnataka

Address:	560038
Website:	Eurovigil

Eurovigi customer service is terrible. Had ordered an intrusion system with cctv & alarm system. Regret that the installation team has not completed instalation even after continuous follow up with even senior manager.

It’s been two months since the installation team was to complete work but regret that they have not. I have had to follow up even with the senior manager but to no avail.
Request that this is resolved immediately

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Jan 6, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

Eureka Forbes Customer Care's response Dear Sunil,

I do understand your concern. Please share your registered contact number/customer ID here. I'll definitely have my service team get in touch with you soon to complete the installation of your product.

Regards,
Anita

Verified Support

Dec 03, 2018

Eureka Forbes Customer Care's response Dear Sunil,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Dec 06, 2018

Eureka Forbes Customer Care's response Dear Sunil,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita