[Resolved] Eureka Forbes — Issue of service LED blinking is not fixed and above all AMC for 1 year is registered | |||||
I have raised any complaint regarding blinking of service LED for my water purifier aquaguard genius. then the technician came and told that he will fix the issue, and also asked me to go for 1 Year AMC. if you get the AMC will fix the issue and you will get 3 servicing for 1 year free. based on that i registered for the AMC with the payment of R. 4970/-. after that he verified the purifier machine and told me some parts needs to be replaced and it will take 2 to 3 days. today its 4th day and he is not responding. my contact number is [protected] Was this information helpful? | |||||
May 29, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Apr 18, 2017 Eureka Forbes Customer Care's response Dear Salim, I have shared your concern with my team at Bangalore. They'll surely do the needful. Appreciate your patience in the meanwhile. Regards, Anita Verified Support Apr 28, 2017 Eureka Forbes Customer Care's response Dear Salim, I've received an update that your issue has been resolved. Do let me know if you need any other help. Have a nice day ahead! Regards, Anita | |||||
 2 Comments | |||||
Comments
Sir. My ID is [protected]
I registered my comlient 4 times. Still not any technicians attend to rectify the problem. I brought this item Rs. 25000 it was working only 1.5 years. Ur product may be poor quality or useless system. But why you not send techinican for repair this item.
How to belive Ur product
I registered my comlient 4 times. Still not any technicians attend to rectify the problem. I brought this item Rs. 25000 it was working only 1.5 years. Ur product may be poor quality or useless system. But why you not send techinican for repair this item.
How to belive Ur product
Eureka Forbes Customer Care's response, Feb 8, 2019
Verified Support
Dear Ramachandiran,
I have asked my team from Pondicherry to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.
Regards,
Anita
I have asked my team from Pondicherry to get in touch with you. They will do the needful as soon as possible. Request your patience meanwhile.
Regards,
Anita
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please arrange to provide proper service or take back my purifier so that I can bye another trust worthy purifier
Regards
Raj KumarTarika
Please send in your customer ID and contact number, so that my team can look into your issue on priority.
Regards,
Anita
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Anita
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita