Eureka Forbes — Long Delay 2 months in Delivery Water Purifier Absolute RO+UV

I am Mitali Sarkar from Lupin Foundation, Pune.

My concern is regarding false commitment and delay in deliver of the machine by all the line managers handling our account in Eureka.

We had made full payment on 31st May 22 and till date I have been given only false commitment of delivery.

I am surprised to see that such a big company like Eureka is dealing with their customers in such an unprofessional manner.
Senior persons in line who have not responded to my concern were:
Busuness Head - Mr. Rupendra B
Regional Head - Alok Jha
Area Sales Manager - Abhijit Gavali

They have not even responded to my emails, Mr.Abhijit is not even picking up my calls. They are not even telling me any delivery timeline or status of my refund.
Totally pathetic team and worse service.