[Resolved] Eureka Forbes — Refund not received against the cancellation of order ID[protected]

aristobarani

Address:	Chennai, Tamil Nadu, 600073
Website:	www.eurekaforbes.com

I had ordered Aquaguard water purifier order ID[protected] on 23rd June 2017 through online payment. I planned for my new flat, but i got to know it's getting delay, so the next day i cancelled the order, and received the confirmation of cancellation through email reference number # 11336. Still my refund not credited in my account. When i check online the delivery status it's shows my product will be deliver in my address on 5th July, but product not came, Kindly help me to get my refund RS 18, 890.00/-

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Jul 24, 2017

Complaint marked as Resolved

Refund received

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Eureka Forbes Customer Care's response Dear Customer,

Kindly share your registered contact number along with your location and I'll have my team get in touch with you as soon as possible.

Regards,
Priya

Jul 09, 2017

Updated by aristobarani Thanks for your response, My registered number is [protected], I am out of country, my number is active with my family member. My Location - Chennai.

Jul 10, 2017

Updated by aristobarani Customer ID
[protected]
Mobile No
[protected]

Mr. Baranidharan Karunanith
Mr. Baranidharan Karunanith
S1, B Block
Joel Mansion, 4th cross street
Sembakkam
Landmark: Durga temple
Chennai, Tamilnadu, 600073
India
T: [protected]

Jul 11, 2017

Updated by aristobarani Still I didn't received any update or payment form Eureka Forbes. Very poor in customer service.

Jul 18, 2017

Updated by aristobarani It's going to be a month now, i didn't received any response from Eureka forbes. In customer care by telephone i reached, they told with in 2 days my refund i will receive, but nothing happen, i just planned to order the product when i required, but i will never do the mistake, the worst service i am getting.

Verified Support

Jul 24, 2017

Eureka Forbes Customer Care's response Dear Customer,

Thank you for sharing your contact details. I've forwarded the same to my team at Chennai. They'll surely get in touch with you soon to address your concern.

Regards,
Priya

Jul 25, 2017

Updated by aristobarani I had received my refund

Verified Support

Jul 28, 2017

Eureka Forbes Customer Care's response Dear Customer,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Priya