Eureka Forbes — Under Warranty Aquaguard asked Money for Servicing

I own an Aquaguard Classic with details as below,
My registered mobile number is [protected] with Eurka Forbes.

All Details are attached below

It is hard to understand that this is the first ever complaint after installation as I found the water flow has an issue, the technician demanded Rs. 3, 600/-.(The technician was loud on his voice as I have done some mistake)

Referring to a call the next day from Mrs. Alif Khan claiming to be the Owner of your ASP, I was asked if the machine was in working state Rs. 2250/- and if 4-6 months of purchase would be FOC basis

It is Hard To Understand that a TATA product never had such a hidden Warranty clause and an ASP demanding two different figures.

When asked to share terms and conditions on this, was never did.

We request that this be escalated and the water filter be kept working and continued with AMC on the day of expiry.

Secondly, when I asked for the warranty details, I was shared a picture of the Warranty terms and this condition and shared a picture, which I have accepted your Terms and conditions with my sign.
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Eureka Forbes customer support has been notified about the posted complaint.
Mar 01, 2025
Updated by Laptop India Corporation
Again, I had a call from Eureka Third Party Service Provider (Mr. Alif Khan # [protected]), informing to seed a small sentence in s'r no *D*
The consumables are not covered within the warranty, but if you take AMC, the consumables will be replaced once a year.

purchasing a water filter worth 10000/- and spending 2500/- (25% of the filter cost) for the consumables despite the filter being under warranty. Hard to understand.
 
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