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Eureka Forbes Complaints & Reviews

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Updated: Jul 14, 2026
Complaints 8012
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4420
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Eureka Forbes reviews & complaints page 9

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M
mara0130
Jan 28, 2021
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One month product robo vac & map not working

Address: MANOJ RAWTANI , NEW DELHI MOB NO 9893644405

I PURCHASED ROBO VAC & MOP ON 24.11.20, ITS WATER TANK IS NOT WORKING WITHIN ONE MONTH OF PURCHASE, MADE COMPLAINT TO COMPANY EXECUTIVE, HE LODGED COMPLAINTS VERY LATE AFTER REPETITIVE REQUEST. BUT OF NO USE, THEN COMPLIANT WAS MADE THROUGH CUST CARE WHICH WAS ALSO OF NO USE,
THEN EMAIL WAS SENT MADE TO Deepa.[protected]@eurekaforbes.com and [protected]@eurekaforbes.co.in but till date nothing resolved. some one came to attend on 15.01.2021...
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V
Vipul Rastogi
from Delhi, Delhi
Sep 26, 2020
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water purifier - improper connection - potential health hazard

I am using the eureka forbes reverse osmosis water purifier since several years and had renewed the annual maintenance contract on 11.08.2020 by making a cheque payment of rs 9400/- (Cheque number being 148543 dated 11.08.2020) of punjab national bank to technician mr tiwari.

Ever since my water purifier was serviced on 11.08.2020, i am facing several issues which has not only taken my significant time for rectification but...
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M
mashh
Aug 9, 2020
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Cheating on the name of free gift

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was a provogue bag.

I was charged ₹299/- for the same as delivery charges
However no acknowledgement has been provided to me and the money has been deducted.

Also there is no response from provogue customer service and on complaining to eureka forbes their customer service is thinking there is some issue with my...
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S
S Reddi
from Hyderabad, Telangana
Jun 20, 2020
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dr. aquaguard classic + not working

Address: Eureka Forbes Limited, 5th floor, Flat No. 506, 507, 508, Pavani Prestige, Ameerpet, Hyd - 500016, Telangana State

Aquaguard unit purchased on dec 7, 2017. Unit not working (Not dispensing water after few beeps) since last week. We are unable to reach the below mentioned customer service line numbers.

Tel#s
[protected]
[protected]
[protected]...
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S
subsahoo
Jun 2, 2020
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aquasure xpert ro wp/not working/poor service/refund of amc amount

Product details: aquasure xpert ro wp

The product is almost 5-6 years old and every year i renew the amc. Service.
The product is now under amc.

The water purifier started giving problems, the day they changed the filter i. E.in the 2nd week of march 2020. Because of lockdown, i didnt raise a complaint initially.

However, i placed a complaint via the phone complaint mechanism in the 2nd...
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A
Amal Mazumder
from Agra, Uttar Pradesh
May 18, 2020
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aquaguard reviva ro nxt customer code. 1014563595-complaints no. 2016315396

Address: Shibpur. Howrah-711102

I have raised my complaint on 8th may 2020, and after 8 days on 16th may 2020 mr. Sanjib mandal visited my home to services. And said internal filters are need to replaced and costing customer to pay because after one year completed of amc, customer gets only free replacement/services etc. Then i called kolkata customer service division (Cm enterprises) and a madam (Contact no. +91 [protected]) said me the same and misguiding me. I have amc...
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P
ponvel chinnusamy
from Bengaluru, Karnataka
May 8, 2020
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dr aquaguard nrich hd ro+uv+mtds - red light issue

I have purchased Dr AQUAGUARD NRICH HD RO+UV+MTDS on[protected]. On 5th April 2020, I logged a compliant # [protected] about RED light blinking, a week later water stopped coming. On 07may2020, the engineer came and they said that there is chip issue and it fixed and working fine...but the RED light is keep coming. Now the water taste is different and it takes 4 to 5 hrs to fill the storage unit/tank (5-7 ltr). It's under warranty and they...
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S
sivarajanps
Mar 19, 2020
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trendy nano vacuum cleaner hose connector.

Address: Pandathu Parambil,Kanjirathodu Road,Irinjalakuda .Thrissur, 680121

Hi, i have been looking for a replacement for hose pipe connector for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. These latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. While looking through the company's website, i couldn't locate the part.

Please help me with this issue....
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A
Archana hanumantharaya
from Bengaluru, Karnataka
Feb 5, 2020
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I want a duplicate bill

Address: No 24(new), 1st floor, 8th cross, swimming pool extension, Malleswaram, 560003

I have misplaced the original bill. It's just 6 months since i got the water purifier installed and it's stopped working. When i contacted the sales representative he sent the service guy and i told him that the bill is misplaced. So after hearing that he told me that the filter has to be replaced and i should show the bill or i have to pay. I told him the registered mobile number also but he is not agreeing. I have many appliances at home...
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R
Ramesis
from Payyannur, Kerala
Dec 23, 2019
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tornado trendy vacuum cleaner

Address: Kozhikode, Kerala, 673002

No dust bags available for abover product.
Vacuum cleaner is perfectly operational but sadly unable to use it.
Sad that such a reputable name that brough in the vacuum cleaner revolution into india nearly 2 decades back is not able to support a long time customer. I dont think the solution is to invest in another new vacuum cleaner. Is forbes listening?...
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K
Kamlesh Valecha
from Mumbai, Maharashtra
Dec 17, 2019
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regarding refund of my amc charges of dr aqua guard classic plus with booster pump water purifier

Address: Haresh H Valecha Add: hally Apt, Flat No: 501, Nr: Navjeeven Bank, Siru Chowk , Ulhasnagar-2 Mob No: 9922577193 Call after 12pm to 12am, 421002

Subject: Request for refund of my AMC of my new machine because of poor service and inappropriate behavior towards customer

I, Haresh Valecha am a customer of Aquaguard purifier, I purchased a product from Ulhasnagar branch. Please find below details of my purchase
Product: Dr Aqua guard classic Plus with Booster Pump Water Purifier
Customer Code: [protected]
My product Sr No:[protected]------br...
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J
Jayaa Vinith
from Panaji, Goa
Dec 3, 2019
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customer care not responding despite multiple request raised

Address: Mumbai City, Maharashtra, 400709

Pathetic is not the word here to describe eureka forbes customer care. we have raised a re-installation request no [protected] on 26th Nov and again on 29th Nov and again on 1st Dec and again on 3rd Dec. But Eureka Forbes call center and customer service has been totally ignorant to all calls and requests. eureka forbes is very proactive in collecting annual maintenance cheques from us but they ensure there is no action on complaints and request...
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A
apeddau
from Hyderabad, Telangana
Nov 1, 2019
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aquaguard crystal nxt uv+uf water purifier red light blinking issue

Address: 500075

Recently i bought this model and very next day after installation (Oct 25, 2019) sensor fluctuating between red/green/blue colours. Customer support staff visited twice with no proper idea about the exact issue. Still the issue is not resolved.

Looks like this model itself has this flaw (Refer to https://www.consumercomplaints.in/eureka-forbes-red-light-blinking-c1737596).

Can i expect any help from this portal...
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1
1631 8891
from Mumbai, Maharashtra
Oct 30, 2019
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water purifier dr aquaguard classic plus

Hello team,

I had purchased a dr aquaguard classic plus with booster pump, 2 years back, the representative from the compay visited just for installation since then we did not get any service nor our compaint was entertained by the company. On 19 oct 2019 again i contacted the call centre for my water purifier as the water flow has reduced, till date they did not sent their representative and i'm updating them for every 5...
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L
Lakshmikumar P
from Bengaluru, Karnataka
Jul 26, 2019
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dr. geneus plus water purifier

Address: #322, II Cross, 10th Main , BSK I Stage, II Block,, 560060

Dear sir,
I purchased dr. Genius + water purifier with the serial number [protected] on 12th october 2016 from your authorized distributer mm water purifiers (Mr. Nagesh - contact number [protected]). He used to service the equipment regularly. 2 months back he told us to changed the filters as we got the 'service' led glowing in the equipment continuously. After that we have been seeing multiple problems and your authorized person...
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B
Badri Narayanan Santhanam
from Chennai, Tamil Nadu
Jun 13, 2019
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dr aquaguard

Address: 7 Shyamala Vandana Street West Mambalam, Chennai, Tamil Nadu, 600033

I have escalated ticket and Even post escalation, no response. Such a brazen attitude. Sales person states, do whatever you could. He mentioned he has recording of sale conversion etc. I told him politely, I can do anything but raise complaint. He seems to be right, and I lose. Such a pathetic support for customers.. Reference- Your Escalation request number is [protected]...
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V
vikalpk
from Rampur, Himachal Pradesh
Jun 9, 2019
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water filter is under warranty

Address: 560078

My water purifier invoice date 18 July 2018 is under one year warranty.Technician from Eurekaforbes has come today and informed me that water filter is not working.In addition to that, he asked me for the service charge of Rs. 350/-

Since the product is under one year warranty, there should not be any charge for serving and to change the filter.
When I denied for the service charge, he left the work under the middle...
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U
Uday81
from Bengaluru, Karnataka
May 30, 2019
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aquaguard geneus ro under amc, technician not attending to resolve the issue

Address: Whitefield-Hosakote Road, Kannamangala, 560067
Website: www.eurekaforbes.com

Sr:[protected] was raised on 29-may-2019 for aquaguard geneus ro water purifier not working by calling the customer care [protected], the product is under amc. Called the customer care on regular intervals for days to arrange technician, the technician is not arranged. The customer care executive is careless and says that he is escalating the issue to higher authority and cannot do any thing apart from escalation. As eureka forbes has failed...
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H
Harshmech85
from Pune, Maharashtra
May 25, 2019
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cord free vacuum cleaner

Address: Pune, Maharashtra, 412101

Service request no: [protected]. Worst service by eureka forbes. I bought kordfree vaccum cleaner of eureka on 14th jan 2019 against comparison with dyson and your sales person mr. Ramesh singh and mr. Koli have assured to provide best possible service when they were on sales call
But in just 4 months span my machine is already repaired once and it took 6-8 days for your service person to identify this problem. Next incident happened...
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M
manalisav
from Pune, Maharashtra
May 3, 2019
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address change without any request

Address: B/202,KALPANA BLDG, ATMARAM MHATRE RD,DAHISAR W, Mumbai City, Maharashtra, 400068

Customer id: [protected]

Registered mobile no: [protected]

I had subscribed amc contract from november 2018. Since then only one service i have received. To my utter shock, on may 2, 2019 i received message on registered mobile number that service was done. No one had visited my palce. Today i checked the account details and found that address has been replaced with sumone's else address and benefit is given to...
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