Claimed

Eureka Forbes Complaints & Reviews

www.eurekaforbes.com

3

Updated: Apr 9, 2026

Complaints 7999

Resolved

4419

Unresolved

3580

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Eureka Forbes

Having problems with Eureka Forbes?

File a complaint and get it resolved by Eureka Forbes customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Eureka Forbes

Eureka Forbes reviews & complaints page 9

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad

I have no other option except to express my annoyance right now since this is out of hand. In order to serve its customers and ensure their pleasure, such a reputable organization should adhere to certain ethical standards.

I was forced to spend 450 rupees to replace the filter a week ago after being told Shyam Sunder Reddy ([protected]) will take care of the problem. After installing a new one, the problem still persists....

Helpful

Found this helpful?

Write a comment

I have purchased order number #GKF1K8BJ85690365: Aquaguard Delight NXT RO+UV+UF+MC Aquasaver water purifier on[protected] but I haven't received the water purifier yet.
I have made several complaints but there is no resolution.
I have applied for refund but till date I have not received any update on the status of my refund process. I keep getting answer from the online customer support that they have transferred my case...

Helpful

Found this helpful?

Write a comment

Hello,

I had called customer care for an enquiry for filter change, and they succeed to hand me over and gold plan AMC mentioned same day I will get service with reference number CM[protected]and after 2 days I took many follow ups and there is no sign of getting service and customer care representative telling there is no option to cancel AMC and get refund back.

Eureka Forbes is getting worst day by day...

Helpful

Found this helpful?

Write a comment

Address: Lower Parel, Mumbai

I renewed the AMC on 24th Nov 24, but no one has visited to install the filters. I raised several complaints, and every time they assure to escalate it for redressal but nothing happens. No one has attended it as yet

They are even refusing to refund the AMC now.

Service request number- CM[protected]
Service request number - CM[protected]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Nizampura

CM

CM[protected]

Dear Eureka Forbes Team,

I am writing this email out of frustration and deep concern regarding the state of our RO system, which is under your CMC contract valid until June 2025. Despite repeated follow-ups, it took considerable effort to get a technician to visit our home today.

As a loyal customer, we have always trusted Eureka Forbes, handing over our...

Helpful

Found this helpful?

Write a comment

Aquaguard I-Nova UV Kit, order id KHD1K8B[protected], 09Nov2024, complaint: CM[protected]

There is no action taken for refund complaint....

Helpful

Found this helpful?

Write a comment

I raised a complaint with Aquaguard on 18th November. Our machine is not working. The technician assigned told us that the area that we live in is not under his team and told us that he will re-assign it to a different team which is related to our area. It has been 5 days since then and no one has been assigned. I have called the customer care, emailed them, whatsapped them more than 15 times now and every time they say that my issue will...

Helpful

Found this helpful?

Write a comment

Address: FLAT NO 202 GARDENIA BLDG 5 EVEREST WORLD KOLSHET ROAD THANE WEST

I have entered in to AMC for above product 13 June 2022 for three years and paid advance charges.
My customer ID [protected]
COMPONENT ID 34606876
SR. NO [protected]
As per agreement company has to replace Filter Cartridge every year in June.
They had not given cartridge in 2023 and after lots of complaints they supplied me after three months
same issue for 2024 till now they have not replaced...

Helpful

Found this helpful?

Write a comment

Address: Mansorvar , jaipur

I am writing to express my concern regarding an unresolved complaint (CM[protected] that I raised on 25th September 2024, related to my Eureka Forbes water filter. Despite multiple follow-ups with customer care team, the issue remains unaddressed.

As I am currently enrolled in the 1-year AMC plan, I expected prompt and efficient service. However, the lack of resolution is concerning, especially given that we have been...

Helpful

Found this helpful?

Write a comment

Dear Eureka Forbes Customer Service,

I am writing to express my extreme dissatisfaction with the recent service provided by your technician on 22 oct 2024 Despite paying for the service and amc contract, the machine was not mounted securely to the wall. As a result, the machine fell over this morning, causing significant water damage to my home.

I am requesting a technician to come immediately to remount the...

Helpful

Found this helpful?

Write a comment

Website: www.eurekaforbes.com

I purchased a 1-year AMC (Customer ID: [protected]) on 23rd October, but it has been 18 days and no technician has contacted me yet. Despite multiple follow-ups, I have received no response.

I even called the toll-free number, which is misleading because itâ€™s not actually free. I had to recharge my phone, and within just 5 minutes, â‚¹20 was deducted. The customer support agents simply say, "We will resolve it soon,...

Helpful

Found this helpful?

Write a comment

Address: B1/B2, 701, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai 400013

We have purchased Eureka Forbes Vacuum Cleaner, Forbes Cordless Zerobend Z21WM through demo at our residence. There is 10 days return policy for this. as we want to return this, request was generated for the same on 7th Nov 24, but till date we are getting reply on mail from different users from customer support that it will be addressed at the earliest. call log no. CM[protected]. daily we take followup but there is only one answer...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

We bought eureka RO last year and got AMC this year March. despite of calling multiple times no one came for service. We need refund of Rs 5699....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have ordered the vacuum cleaner FORBES CORDLESS ZEROBEND Z21WM

Order ID: NGL1K8AH39626900
Product Name: FORBES CORDLESS ZEROBEND Z21WM
Product Number: GVCDFCZB21WM00

BUT I HAVE RECEIVED THE BELOW PRODUCT
Product Name: FORBES CORDLESS ZEROBEND Z21
Product Number: GVCDFCZB210000

Mobile No : [protected]
Mail ID: paddy.[protected]@gmail.com...

Helpful

Found this helpful?

Website: eurekaforbes.com

Purchased purifier on 31st Oct but installation pending, This guys are worthless and unresponsive for installation, They just ask you to wait and show the urgency but donâ€™t solve the problem. I am loosing the patience by following up with them, I raised the issue at grievance but they are also not able solve the problem. They have zero control and poor management to give basic service, they have created two service requests saying...

Helpful

Found this helpful?

Write a comment

Address: Shipra Sun City Indirapuram Ghaziabad

With REF:
Eureka Forbes Limited
Sales Order No.[protected]
Sales Order Date: 09.08.2024
PO Number: and Date: SO[protected], 09.08.2024

Aquagaurd RO not working and no one listening at Eureka Forbes even after several reminders pathetic service

Eureka Forbes customer support has been notified about the posted complaint.

Aug 13, 2024

Updated by Ashesh11 With REF:
Eureka Forbes Limited
Sales Order No.[protected]
Sales Order Date: 09.08.2024
PO Number: and Date: SO[protected], 09.08.2024

I have purchased Eureka Forbes Aquagaurd RO AMC on 09. Aug.2024 but after replacement of filters by Eureka Forbes technician water giving bad taste like salty water and TDS also measured by technician is approx. 300, I have called Eureka Forbes several times from last four days after replacement of RO Kit, but no service provided till date, pathetic services by Eureka Forbes and its service partners. Ashesh S/O M.L.Koul

Every time I call or mail, they say we will help but daily same issue again and again from last four days

Eureka Forbes has Mentally Harassed us by not providing the solution

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a Vaccum cleaner from the Eureka Forbes website on date 30/10/2024.

The estimated delivery das was 3/11/2024.
But didn't receive the product yet.
But it was surprising that the Warenty of the product are started & also bill has generated. But I didn't receive the product yet .

I need compensation for every delay dates....

Helpful

Found this helpful?

Write a comment

Address: 19, FOURTH STREET, KAMARAJ NAGAR, 600071

The purifier was bought on 26th Oct, 2024 and got installed on 30th Oct, 2024. Since installation there is a water leak from the machine and the service technician who did the installation not picking up call and the toll free number not accepting my call since warranty card not yet made.

Really worried weather I made mistake by selecting Eureka Products
Please correct the situation on priority basis before it is escalated...

Helpful

Found this helpful?

Write a comment

Address: Manada Udagatti 1401, Mangalmurti Homes , Above Mahakali Super Market , Near Model College , Khambalpada , Dombivli East , Pincode 421201.

We have renewed our AMC for AMC ORDER NO SO[protected] on 10th Oct 2024.
As per the Eureka Forbes app the visit was due on 11th Oct 24 - Technician Name Rahul Bhardwaj but till date the person is not attended the service.
Today again I have rescheduled the service date to 29th Oct and again the job was alloted to Rahul Bhardwaj. After contacting Rahul Bhardwaj understand he is out of station.
You are requested to kindly allot new Technician to complete the pending service job.

Eureka Forbes customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recently renewed AMC of Aquagard Dr. Magna RO + UV water purifier. The technician changed the filters. But the filter started leaking following day. I registered complaint on 191/10/2024. The Eureka forbed technician was supposed to attend the complaint before 24/10/2024. Inspite of repeated calls to the customer care and escalation the technician has not visited till today I. E. 26/10/2024. Eureka Forbes is harassing me only keep on saying...

Helpful

Found this helpful?

Write a comment