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Eureka Forbes Complaints & Reviews

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Updated: Aug 13, 2026
Complaints 8018
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Eureka Forbes reviews & complaints page 9

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S
suhaeb
Oct 18, 2021
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Dr Aquaguard Classic+ Hot - Blue light blinking

I have bought Dr. Aquagaurd Classic + Hot with product serial number – [protected], for Rs.17, 000 and this has not been working from 7th Sep.
First reported problem on 7th Sep was – Blue light blinking and no water is not coming out – I am still facing the same problem.

Your technicians have visited 3 times so far and it only works for day. On the last visit technician had confirmed that product is faulty,...
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varavivek
from Hyderabad, Andhra Pradesh
Oct 1, 2021
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Defective filters and no service even after complaining to ceo

Address: Manikonda, hyderabad

I had purchased an Aquaguard from EF and as par of regular annual maintenance Service person asked to change filters and charged Rs5800 on (Jul-20).
During the month of March '21, filter stopped working and I had raised a complaint. Service person said filters got exhausted so they needs to be replaced. Said filters needs to be replaced after every 6000 Liters (Usage
of approx 16.5Ltr per day), As it was pandemic I was...
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P
Prassanjeet Singh
Sep 25, 2021
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Customer Service - Vacuum cleaner repair

Address: Sun Sapphire, Shinde Vasti, Hadapsar, Pune, 411028

We had submitted a request to repair our Eureka Forbes Vacuum cleaner. A Eureka forbes employee/engineer came to check the vacuum cleaner and said that something is wrong with the Power switch of the vacuum cleaner. It has been 3-4 months and instead of following up on our request he had left the vacuum cleaner open (screws and sections) and never returned to repair it or bring the new switch....
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T
teja brahma
from Nellore, Andhra Pradesh
Sep 21, 2021
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Installation request

Sir [protected] this is my installation request number booked on sep 5 but now sept 20 no body respond no one come and installation pls respond sir...
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S
Sagar Vambashe
Apr 3, 2021
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Spykar Watch ( gift to be given on orders above 5k)

I've purchased aquaguard classic uv+ and I've not received any gift from your side. I've even submitted the complaint by calling your call center and even though no response from there side. The sales person who delivered the product is also making one or other reasons and simply dragging time. Sales person Ramesh : [protected], Vijayapura Karnataka.

I've paid amount of ₹11690/- and according to the eureka forbes website...
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S
Sushant_47
from Delhi, Delhi
Feb 17, 2021
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Aquaguard RO beep sound

Address: 809 CH HUSAINABAD KHARKA COLONY
Website: www.eurekaforbes.com/water-purifiers

I have purchased aquasure from aquaguard desire ro on last week of January 2020 in jaunpur (UP)from flipkart and from May onwards the sound of beep is coming from it since then I have complained several times with different modes and with different no. The service engineer came and said uv lamp is malfunctioned then again he came and said chip is not working and the issue not resolved yet...9 months of warranty period is gone in calling and...
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M
mara0130
Jan 28, 2021
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One month product robo vac & map not working

Address: MANOJ RAWTANI , NEW DELHI MOB NO 9893644405

I PURCHASED ROBO VAC & MOP ON 24.11.20, ITS WATER TANK IS NOT WORKING WITHIN ONE MONTH OF PURCHASE, MADE COMPLAINT TO COMPANY EXECUTIVE, HE LODGED COMPLAINTS VERY LATE AFTER REPETITIVE REQUEST. BUT OF NO USE, THEN COMPLIANT WAS MADE THROUGH CUST CARE WHICH WAS ALSO OF NO USE,
THEN EMAIL WAS SENT MADE TO Deepa.[protected]@eurekaforbes.com and [protected]@eurekaforbes.co.in but till date nothing resolved. some one came to attend on 15.01.2021...
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V
Vipul Rastogi
from Delhi, Delhi
Sep 26, 2020
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water purifier - improper connection - potential health hazard

I am using the eureka forbes reverse osmosis water purifier since several years and had renewed the annual maintenance contract on 11.08.2020 by making a cheque payment of rs 9400/- (Cheque number being 148543 dated 11.08.2020) of punjab national bank to technician mr tiwari.

Ever since my water purifier was serviced on 11.08.2020, i am facing several issues which has not only taken my significant time for rectification but...
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M
mashh
Aug 9, 2020
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Cheating on the name of free gift

On 1 august i claimed the free gift for renewing the eureka forbes aquaguard amc which was a provogue bag.

I was charged ₹299/- for the same as delivery charges
However no acknowledgement has been provided to me and the money has been deducted.

Also there is no response from provogue customer service and on complaining to eureka forbes their customer service is thinking there is some issue with my...
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S
S Reddi
from Hyderabad, Telangana
Jun 20, 2020
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dr. aquaguard classic + not working

Address: Eureka Forbes Limited, 5th floor, Flat No. 506, 507, 508, Pavani Prestige, Ameerpet, Hyd - 500016, Telangana State

Aquaguard unit purchased on dec 7, 2017. Unit not working (Not dispensing water after few beeps) since last week. We are unable to reach the below mentioned customer service line numbers.

Tel#s
[protected]
[protected]
[protected]...
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S
subsahoo
Jun 2, 2020
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aquasure xpert ro wp/not working/poor service/refund of amc amount

Product details: aquasure xpert ro wp

The product is almost 5-6 years old and every year i renew the amc. Service.
The product is now under amc.

The water purifier started giving problems, the day they changed the filter i. E.in the 2nd week of march 2020. Because of lockdown, i didnt raise a complaint initially.

However, i placed a complaint via the phone complaint mechanism in the 2nd...
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A
Amal Mazumder
from Agra, Uttar Pradesh
May 18, 2020
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aquaguard reviva ro nxt customer code. 1014563595-complaints no. 2016315396

Address: Shibpur. Howrah-711102

I have raised my complaint on 8th may 2020, and after 8 days on 16th may 2020 mr. Sanjib mandal visited my home to services. And said internal filters are need to replaced and costing customer to pay because after one year completed of amc, customer gets only free replacement/services etc. Then i called kolkata customer service division (Cm enterprises) and a madam (Contact no. +91 [protected]) said me the same and misguiding me. I have amc...
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ponvel chinnusamy
from Bengaluru, Karnataka
May 8, 2020
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dr aquaguard nrich hd ro+uv+mtds - red light issue

I have purchased Dr AQUAGUARD NRICH HD RO+UV+MTDS on[protected]. On 5th April 2020, I logged a compliant # [protected] about RED light blinking, a week later water stopped coming. On 07may2020, the engineer came and they said that there is chip issue and it fixed and working fine...but the RED light is keep coming. Now the water taste is different and it takes 4 to 5 hrs to fill the storage unit/tank (5-7 ltr). It's under warranty and they...
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S
sivarajanps
Mar 19, 2020
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trendy nano vacuum cleaner hose connector.

Address: Pandathu Parambil,Kanjirathodu Road,Irinjalakuda .Thrissur, 680121

Hi, i have been looking for a replacement for hose pipe connector for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. These latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. While looking through the company's website, i couldn't locate the part.

Please help me with this issue....
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13 found this helpful
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A
Archana hanumantharaya
from Bengaluru, Karnataka
Feb 5, 2020
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I want a duplicate bill

Address: No 24(new), 1st floor, 8th cross, swimming pool extension, Malleswaram, 560003

I have misplaced the original bill. It's just 6 months since i got the water purifier installed and it's stopped working. When i contacted the sales representative he sent the service guy and i told him that the bill is misplaced. So after hearing that he told me that the filter has to be replaced and i should show the bill or i have to pay. I told him the registered mobile number also but he is not agreeing. I have many appliances at home...
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R
Ramesis
from Payyannur, Kerala
Dec 23, 2019
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tornado trendy vacuum cleaner

Address: Kozhikode, Kerala, 673002

No dust bags available for abover product.
Vacuum cleaner is perfectly operational but sadly unable to use it.
Sad that such a reputable name that brough in the vacuum cleaner revolution into india nearly 2 decades back is not able to support a long time customer. I dont think the solution is to invest in another new vacuum cleaner. Is forbes listening?...
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K
Kamlesh Valecha
from Mumbai, Maharashtra
Dec 17, 2019
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regarding refund of my amc charges of dr aqua guard classic plus with booster pump water purifier

Address: Haresh H Valecha Add: hally Apt, Flat No: 501, Nr: Navjeeven Bank, Siru Chowk , Ulhasnagar-2 Mob No: 9922577193 Call after 12pm to 12am, 421002

Subject: Request for refund of my AMC of my new machine because of poor service and inappropriate behavior towards customer

I, Haresh Valecha am a customer of Aquaguard purifier, I purchased a product from Ulhasnagar branch. Please find below details of my purchase
Product: Dr Aqua guard classic Plus with Booster Pump Water Purifier
Customer Code: [protected]
My product Sr No:[protected]------br...
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J
Jayaa Vinith
from Panaji, Goa
Dec 3, 2019
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customer care not responding despite multiple request raised

Address: Mumbai City, Maharashtra, 400709

Pathetic is not the word here to describe eureka forbes customer care. we have raised a re-installation request no [protected] on 26th Nov and again on 29th Nov and again on 1st Dec and again on 3rd Dec. But Eureka Forbes call center and customer service has been totally ignorant to all calls and requests. eureka forbes is very proactive in collecting annual maintenance cheques from us but they ensure there is no action on complaints and request...
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A
apeddau
from Hyderabad, Telangana
Nov 1, 2019
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aquaguard crystal nxt uv+uf water purifier red light blinking issue

Address: 500075

Recently i bought this model and very next day after installation (Oct 25, 2019) sensor fluctuating between red/green/blue colours. Customer support staff visited twice with no proper idea about the exact issue. Still the issue is not resolved.

Looks like this model itself has this flaw (Refer to https://www.consumercomplaints.in/eureka-forbes-red-light-blinking-c1737596).

Can i expect any help from this portal...
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1
1631 8891
from Mumbai, Maharashtra
Oct 30, 2019
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water purifier dr aquaguard classic plus

Hello team,

I had purchased a dr aquaguard classic plus with booster pump, 2 years back, the representative from the compay visited just for installation since then we did not get any service nor our compaint was entertained by the company. On 19 oct 2019 again i contacted the call centre for my water purifier as the water flow has reduced, till date they did not sent their representative and i'm updating them for every 5...
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