Eureka Forbes — Water Purifier AMC money taken but kit not replaced

Address: House no 5/W-8 Avas vikas colony batabanki

My filter Aquaguard filter stoped giving water so i have filled the complaint and purchased AMC, Technician visited and said your filter needed to be replaced, i have also paid money for AMC but since then 8 days have been passed and nor Technician nor aquaguard have replaced the filter kit and they are just saying i have escalated your problem each and every day.