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[Resolved]  Eureka Forbes — water purifier machine not working properly

Water purifier is under warranty period, a ex-salesman of eureka forbes came and independently replaced the water cartridges before telling us that he is not a part of eureka forbes now. He has charged rs 2500 for the same, now it has been observed that cartridges are not working again. Machine is still under warranty period now its electronic analog system is not working properly. I am unable to understand whether machine is proper so it should be freely maintain or replaced by company!
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Complaint marked as Resolved May 16, 2020

Complaint Status


[Apr 15, 2020] Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Eureka Forbes Customer Care's response Apr 15, 2020
Dear Deepak,

Please share your registered contact number and customer ID here. My service team will get back to you at the earliest for further help.

Regards,
Anita
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    Customer satisfaction rating
    72%
    Complaints
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    Pending
    531
    Resolved
    3890
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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