Eureka Forbes — Wrong product shipped (Service quality issue) | |||||
Hi, I have purchased Eureka Forbes Dr. Aquaguard Magna HD UV+ RO+ water filter online on 15/05/16 by making payment of Rs. 17490 (order ID: [protected]). However I received Aquaguard UV worth Rs. something 12000. After complaining (Ref no[protected] about the wrong shipment Eureka Forbes said will replace correct product on Monday 23rd May. However we did not receive replacement by 24 May eve. This has been a frustrating experience since the interaction with CC has now a days become cumbersome and such pathetic service. Eureka Forbes please do the needful as soon as possible since I have to climb clean water 4 floors up. Thanks, Shriram Ramdasi Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi,
I have called Eureka Forbes Mumbai Team (which looks after online sales for the resolution of this). But some lady Pinky from the refund and replacement has asked to send the snap of the product and snap of the serial number a week ago. I have sent both. but still the correct product is not delivered. attaching here for your ref.
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I have called Eureka Forbes Mumbai Team (which looks after online sales for the resolution of this). But some lady Pinky from the refund and replacement has asked to send the snap of the product and snap of the serial number a week ago. I have sent both. but still the correct product is not delivered. attaching here for your ref.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team