Eureka Forbes Complaints & Reviews

I did not receive after sales service from your dealer Euro water solutions, Kankroli. Also their phone numbers no more work. Now my purifier has a minor problem. The water gets stored at the back but the connection to the front has a problem and hence leaking from the back. I called your customer care and they asked me to contact the local dealer. The dealer no more exists. They customer care people told me that they would charge me for...

URGENT REQUEST REMINDER I CUSTOMER ID [protected]

Complaint no [protected] & 94631715 DTD 18/02/15


Harassment from dealer and service team no proper response for service after several complaints and giving different false Information regarding AMC coverage

I have spoken to Ms Kiruba & Mr.Abdul Khan team leader care officer by care no[protected]through land line no[protected] she...

. I have RO total Reviva since 2010 and AMC continue since 2010 with out fail. I am surprise when Your service engineer connect me 2 or 3 times for last service of my RO system from Dec 2015, He is interested only in renewal of AMC I m said no every time, He come today and said that he comes for last service of my RO, He nothing do only clean outer filter connected from stop cock ( out side of RO system ) and said your AMC completed on 15/03/2016....

I am writing to let you know that I had purchased a product, i.e Aquaguard magna RO of your company on dated 01/06/2015.But I am very sorry to inform you that after my purchase I have been continuously facing the problem of breakdown repeatedly only within a span of 6 months.Firstly your repair executive told us to install the additional IRON GUARD giving excuses that your water supply having higher TDS & after that you will not going to...

I had registered a complaint online on the company website on 1st dec 2015, but till date not received a call from the company....

AMC Renewed w.e.f 13/02/16- 12/02/17 No; [protected]

Harassment from dealer and service team no proper response for service after several complaints and giving different false informations regarding AMC coverage

CUSTOMER ID [protected]

Complaint no [protected] & 94631715 DTD 18/02/15

No resolution till date, Unable to use the machine more than a week .Very much disappointed with...

Hi,

Today the technician from eureka forbes aquaguard installed the purifier. Never was it mentioned that for getting 3ltr of purified water almost 1 whole big bucket of water is wasted saying it as impure water. This doesnt make sense too. I am really not satisfied with the product. If this is some technical issue and if it's fixed will give one more try. If it's been designed like that then I would gladly take it out and...

Eureka Forbes — Misleading the Customer


I am owning Eureka Forbes, Tornado Trendy Vacuum Cleaner for the past 15 years. I wanted to purchase Paper bags which are used in the vacuum cleaner. I have not got any proper response from any of the service center in chennai. My Vacuum cleaner works fine, whenever i end up calling for paper bags, they just say, since its old i need to buy a new vacuum cleaner. Why my machine...

I purchased non electronic water purifier of eureka Forbes its not working till I complaint for this on 27 Jan 2016 and gave reminder up to 8 time after but nobody taking its seriously my complaint number is 85416881 and second complaint number is 85748307 pls look at this matter very closely and take action against consern staff which is not working for the best future of company . This is my last and best suggestion for u . My product still...

I have a euro purifier for the last 10-12 years and I continue to have service contract continuously since purchase.
The contract expired in October, 2015 and since my wife was away till Dec, 15 I could not renew it.
I called on your number 3988 3333 with a complaint no.94624145 on[protected] for renewal.Some boy has come at around 12.00 noon and opened the instrument and made it nonfunctional and said unless we pay it will...

I had purchased "AquaSure Xtra Tuff" one week back. I have received defective float. We have log the complaint immediately its attended today ie after one week and its confirmed that its defective piece. I am unhappy about the product. We struggled for pure drinking water for one week....

Hi,

This a follow-up complaint regarding our Invisi-pure water filter whose motor stopped turning on since three weeks. One of the technicians came but was unable to fix it. Since then I made several phone calls regarding this issue but so far no one responded.I'm specifically complaining about the supervisor Mr. Srinivas Reddy(Vizag location), who keeps on telling that he is going to send someone but no one ever shows up.I...

Team:


I am really not sure how you guys are surviving in the market with this kind of service and products.


For GOD SAKE don't even dare to play with customers like us for no reasons.


Its my mistake to buy this MAGNA RO+UV+... and its been not even a year (only 8 months) which is been harassing me from last two months.


I have your office in Shaikpet,...

I have purchased Dr. Aquaguard Geneus + on 26 January . on purchasing their executives told that if you are not satisfied with the product then we will return your product and refund amount to you.

Following are the details of order
Customer ID - [protected]
Order ID - [protected]


Now I am trying to contact these people via email and phone they are not doing any response to me.
br...

My self Nitin Ajarekar had given a trendy vocume cleaner for motor replacement on 27/11/2015 But till date it is not happened so. But every time i visit eureka Forbes office alto provorim, I am getting the same answer that it will be done within 2 days time and stock is not available right now.It is very painful to say that the company like eureka Forbes is giving very bad and poor service and they don have the curtsy to tell the customer...

Customer ID no[protected], purchase date 21.11.2015, after installing instrument wored for one week after that it stopped working, we loved complaint at customer care service center ( A4734021), they came and checked the instrument and replace all sensors inside, after that it worked for one week again we logged complaint, they came and Assured for replacement, till nobody is turned up, we also called them no body is taking responsibility...

Service Request No- [protected]
There is only a note from Eureka forbes. No customer support. Pathetic and regrettable service. I don't recommend any product of Eureka forbes. Its cheating that customers face after buying their products.
Have already complained-
https://www.consumercomplaints.in/eureka-forbes-vacuum-cleaner-faulty-repair-c12...⇄

[protected] - this is the ticket number, one of many i have given to Eureka forbes Aquaguard Magna Water purifier. It was a very basic request, I just wanted them to reinstall the purifier at our new home. product is under warranty. But these people have duped us and say that they will send people but never send them. NO PEOPLE have come to THIS date to just do a job that takes hardly 10 minutes with their equipment. This is very disappointing,...

I bought Dr. Aquagurd Magna HD RO+UV on 10/02/2016 and request for installation on 11/02/2016 with request No. 94538994.

It is very disappointing service I found ever. From the day of request, till date I am calling the customer service and requesting for installation but every time I have been told that we are arranging technician and no body responded to the request. And its been 10 days product is just lying in a corner...

I have purchased Dr. Aquadaurd HD, RO + UV on 30/03/2015, from installation details.
1. Sales person came explained about products and checked the TDS, he suggested no need to put extra filter, he recommended to use 7000 to 8000 ltrs, nothing going to happen if any thing happen service person will come and check and replace.
2. Installed person came installed within 10 minutes he went, after installation water leakage he visited...