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FabFurnish Complaints & Reviews

www.fabfurnish.com
1
Updated: Feb 11, 2019
Complaints 103
Resolved
21
Unresolved
82
So far, so good. FabFurnish is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope FabFurnish will keep up the work and continue to help more customers with their concerns even better 🤝
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FabFurnish reviews & complaints page 2

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R
Rakesh annam
from Bengaluru, Karnataka
Oct 6, 2016
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Essence blue glass water bottle (fab furnish)

Address: 500020
Website: google

I booked essence glass water bottle online shopping through fab furnish. still product not delivered and amount also not credited to me. they are not replying properly and i saw my bank account no amount credited from fabfurnish.

booking date 30/08/2016
order number :[protected].
request to solve the problem.
Thanks & Regards,
Rakesh annam
[protected]
Hyderabad...
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S
SameerSoni
from Mumbai, Maharashtra
Sep 10, 2016
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Incorrect dimension products delivered and poor customer service

Address: Mumbai City, Maharashtra, 400101
Website: FabFurnish.com

FabFurnish has really a very bad customer support. They only make false promises and do nothing on their side.
I had ordered a hometown bed and a mattress from fabfurnish. The mattress was according be to the dimension mentioned in the website.
Then bed which was delivered was of smaller dimension than which was mentioned on website and due to which the mattress is not fitting in.
I have lodged a complaint with the customer...
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প
প্রিয়াঙ্কা বসু
from Kolkata, West Bengal
Sep 5, 2016
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Damaged mattress

Address: Gurgaon, Haryana, 700029
Website: Fabfurnish.com

I was delivered a damaged mattress by fabfrnish. It's been almost 20 days now since it was delivered and I lodged a complaint. But till date I've only got false promises by these guys on replacement. For the last 20 days I'm sleeping on the sofa and living like a refugee in my own house. I've been calling fabfrnish almost every other day. But till date have not received a single call from them on their own. If they are taking 20+ days to...
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T
tanshenoy
from Mumbai, Maharashtra
Aug 4, 2016
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No replacement provided for defective product

Address: New Delhi, Delhi, 400063
Website: fabfurnish.com

Fabfurnish.com biggest liars and cheaters ever. I Ordered 3 tables worth
15000/- and got delivery after about 3 months . The carpenter who came home is also a cheat and demanded extra money to just assemble the product. Later realised that none of the tables are aligned properly
and one table had a crack. After lodging a complaint nobody bothered to call back and address it until i kept on reminding them. After almost a
month...
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R
Raunaq94
from New Delhi, Delhi
Aug 2, 2016
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Chair bean bag not delivered since a month

Address: New Delhi, Delhi, 110048
Website: Fabfurnish.com

I placed an order on an e-commerce website - 'fabfurnish.Com'
My order was placed on 9th july 2016 and i was told that i would receive it in 8 business days, it has been more than 25 days now and i have still not received the product.
Fabfurnish is not even refunding the money
They themselves don't know where is the product
Order i'd[protected]
(Fabfurnish)


Sent from my iphone...
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M
Muke1
from Mumbai, Maharashtra
Aug 2, 2016
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Joints in the head panel of the bed separated after 2-3 months of use - there seems design issue

Address: Mumbai City, Maharashtra, 400054
Website: www.fabfurnish.com

I purchased a king bed, still available on fabfurnish website ' hauselife streak storage box king bed honey' - ff156fu59uxsindfur - 104876 vide order no[protected] in april 2015. I made first complaint on 26th june 2015 - the joint in head panel detached from its place from both side - photo attached. They replaced the head panel on 11th aug 2015. Problem cropped up again at same place - again complained the same on 30th aug 2015. With lots...
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N
Nagarjuna Avvaru
from Visakhapatnam, Andhra Pradesh
Jul 21, 2016
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Product not delivered - fabfurnish - order no# 308881996

Address: Gurgaon, Haryana
Website: www.fabfurnish.com

Hi,

Order no:[protected]
I never see an ecommerce vendor like you. They dont even take the responsibility of the updating the status even after many customer complaints through phone or site. I ordered the product on 12th june which needs to be delivered within 23 days, still it hasn't delivered. Theyalways give the same status whenever i called you i. E. 2 weeks back or even today, the product has been delivered. How...
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N
Nitin Kumar Agarwal
from Noida, Uttar Pradesh
Jul 1, 2016
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Complaint : cheating done : order no. 304498896 : nitin kumar agarwal

Address: Gurgaon, Haryana, 122001
Website: www.fabfurnish.com

This is regarding my product which i have orders on 28th june 2016 with your order no.[protected] i.e. in houz tuscany king bedroom set with drawers storage mahogany, with product no. in672fu51jrgindfur.

I was planning to buy a bedroom set when i viewed a deal on this product, where the product was of sheesham wood, which includes 5 pieces (1 king size bed + 2 side tables + 1 dressing table + 1 wardrobe). pdf of the product...
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K
kamesh rao ks
from Bengaluru, Karnataka
Jun 12, 2016
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Service

Address: 560076
Website: www.Fabfurnish.com

I had placed an order for a chair from the online store fab furnish.com and found that there was a chair with same specs in their own site for a lesser price. I wanted to cancel the order and buy that chair but the way fabfurnish service executive talks.

First of all you need to read FAQ before placing an order, we have updated recently the FAQ.

we will adjust money only if you buy more expensive item or from...
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A
anu22me
from Bengaluru, Karnataka
Jun 9, 2016
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Duplicate cot that cracked within 5 days of use

Address: Bangalore, Karnataka, 560018
Website: WWW.FABFURNISH.COM

We bought a cot online in April 2015 and assembled it few months after(around september) by the fab furnish technician himself(date: ) and to our dismay we were shocked that the cot kept creaking and making noise every little move on the bed. We informed fab furnish team and they sent their technician who tightened some screws and left. soon after the creaking started and we called the technical again who tightened the screws and left. when...
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S
Sparta1301
from Bengaluru, Karnataka
Jun 2, 2016
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Fabfurnish is troubling a customer

Address: Mumbai City, Maharashtra, 560034
Website: Fabfurnish.com

My case no is 6416301
I had placed an order for a center table with them on 15th april 2016, i received the product on 13th may 2016... The product i received was defective.. It was chipped of from all the sides... Since then i have been calling them and telling them to come and collect the product and give me a replacement but they are not sending anyone to even collect their product.. They are just wasting time.. When i asked have...
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S
Savika
from Bilhaur, Uttar Pradesh
May 24, 2016
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Dining table

Address: New Delhi, Delhi, 110017
Website: Fabfurnish.com

I had ordered a dining table from their website. What i received was not similar to what i had ordered in terms of the color of the wood and the finishing. I have spoken to them multiple times on the phone as well as sent them pictures of the two products via email (First time query was raised : january 28th). The response was that the vendor could not change it after stating that because i didn't pick up my phone when the vendor had called...
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A
anshujj
from Bengaluru, Karnataka
May 20, 2016
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Resolved

Delivery date changed after payment and no assistance

Address: 400063
Website: www.fabfurnish.com

We have ordered 4 bedroom Beds with Fabfurnish, the delivery date was earlier while placing the order. Once the payment was made they have changed the dates to further 1 month. We are moving into an apartment with Super Senior Citizens and cannot have them sleeping on the floor for a month. I made a request to them to cancel the order which they did not agree, asked them to credit the amt and allow me to order other items which also they...
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S
Sonal India
from Mumbai, Maharashtra
May 13, 2016
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Bad quality wood and chipping paint

Address: 110017
Website: Fabfurnish.com

I was aghast to see what was delivered to us vs what i saw online.
We were out of the country and came back to this, please take a look at those pics, i can send you many more. I am highly disappointed with the quality of these products from fab furnish (Asian arts). The pictures on the website looked absolutely pristine and if you look even now the chest of drawers looks good from a distance.

However if you take a closer...
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M
Malathi Raghavendra
from Bengaluru, Karnataka
May 10, 2016
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Delivered damaged product and not refunding money even after multiple requests

Website: www.fabfurnish.com

Hi,

I had purchased a dining table set from fabfurnish online. It costed me 30999 inr. When they delivered same it was termite ridden. I asked for replacement. They took 2 months to replace the same and this new replacement is delivered damaged. I am asking for the refund from fabfurnish from past 2 months and there is no response. They give irresponsible and escaping answers. Right now the complaint number is 6484114. They...
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V
vb21601
from Valsad, Gujarat
Apr 16, 2016
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Online shopping

Address: 122016
Website: fabfurnish.com

I placed order for two Raha mattresses on Fabfurnish. The mattresses were delivered soaked in solvent / oil with terrible smell causing eyes burning. The Safe express the transporter of the supplier said one oil drum in the same truck got leaked and caused damaged.
in spite of my email with picture to Fabfurnish same day of delivery and numerous follow up calls and emails for 10 days, they have not yet lifted the damaged mattresses...
+3 photos
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H
Hemraj Gambhir
from Delhi, Delhi
Mar 31, 2016
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Fabfurnish is not refunding the money

Address: Gurgaon, Haryana
Website: fabfurnish.com

I have ordered 3 wooden wall shelves through order #[protected] dt 8th march 16.
The product has been booked for shipping by sm logistics with awb # 60195343 dt 16 march 16 and intimated that the product will be delivered with in a week's time and the concerned courier would contact me before attempting the delivery.

Till date fabfurnish team could not delivered the item and since the date of order, i have spent hundred...
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H
Hemraj1978
Mar 31, 2016
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Fabfurnish, the biggest cheater

Address: Gurgaon, Haryana, 122016
Website: Fabfurnish.com

I have ordered 3 wooden wall shelves through order #[protected] DT 8th March 16.
The product has been booked for shipping by SM Logistics with AWB # 60195343 DT 16 March 16 and intimated that the product will be delivered with in a week's time and the concerned courier would contact me before attempting the delivery.

Till date fabfurnish team could not delivered the item and since the date of order, I have spent hundred...
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T
tanseer ahmed
from Chennai, Tamil Nadu
Mar 23, 2016
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Fab home laredo lounger brown (ff156fu25nxiindfur-119868)

Address: Gurgaon, Haryana, 122001
Website: www.fabfurnish.com

I have purchased 2 loungers(Images enclosed) from fabfurnish on 11th september 2015.
On jaunary 13th 2016 i complained that one of the loungers is not working.
On january 14 i received a letter that they could not contact me.
I contact them again in 2nd march and again i received a message on 3rd narch that they were unable to contact me.Perhaps genuine.
Finally got through to them and one mr.Sanjay karki spoke...
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S
shariq ali 2201
from Gurgaon, Haryana
Mar 6, 2016
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Multiple issues in king size bed within 10 months

Address: Faridabad, Haryana, 121003

Purchased king size double bed in Apr 2015 and following are the issues.
1. Base of the bed got bent.
2. Side supporter dislocated.
3. Top cover broken from corner....
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