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FabFurnish Complaints & Reviews

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Updated: Feb 11, 2019
Complaints 103
Resolved
21
Unresolved
82
So far, so good. FabFurnish is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope FabFurnish will keep up the work and continue to help more customers with their concerns even better 🤝
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FabFurnish reviews & complaints page 5

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J
Jeet Kansal
Jan 16, 2015
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Order & payment accepted even product wasnt in stock

Address: Ghaziabad, Uttar Pradesh

i had ordered #[protected] for coffee brown rug on 3rd Jan via FabFurnish website. i received different color rug after 1 week. while i raised complaint against my order then i got to know that product is not in stock & dont have idea when w ill it be available. customer care suggested my for refund which would be done next 10-12 days. My money got stuck with these cheaters and also facing lots of incovienence. My issue here is if...
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T
Tushar S Shah
from Mumbai, Maharashtra
Dec 7, 2014
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ORDERED A WALL CLOCK 4 TIMES ..BUT STILL "FABFURNISH" HAS FAILED TO DELIVER

Address: Mumbai City, Maharashtra

Hi, Please check my ordeal below which i am going through last one month. Date 2nd Nov 2014 : Placed an order for a simple numbered wall clock worth Rs 525/-. I waited for 10 long days and then I get a reply from 'THE FABFURNISH' that the product is not available and as a part of their apology they refunded the amount and plus gave me a extra 250 Rs gift voucher. Now one will think, wow that's a good thing right. BUT NO. Please...
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H
Heer.C
from Siliguri, West Bengal
Aug 26, 2014
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Dissatisfaction with service

Address: Darjeeling, West Bengal

On my 1st order, they cancelled it saying product isnt available on COD, even though no problem had occured during placement of order. on 2nd order 1 product was delivered broken which i had to return and no replacement was provided. another order clock sent wasnt working so had to get it replaced.next order, 1 wrong and 1 broken product were sent, on replacement the wrong product has come broken and the other hasn't come while its showing...
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T
tariqrashid007
from Mumbai, Maharashtra
Aug 25, 2014
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Product yet not delivered order num 201914622

Address: Mumbai City, Maharashtra

I have ordered the above product mention in the subject line worth Rs 650/- till date teh same has not been delivered till date and when try to get in touch with FABFURNISH the reply what i get is the product has been couriered... Least intersetd in giving service this is what FABFURNISH is.

NOw i dont want any product just want the amount back......
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D
disgusted_me
from Bengaluru, Karnataka
Aug 19, 2014
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Sent plastic laptop table instead of wooden (as advertised) table

Address: Bangalore, Karnataka

I ordered two laptop tables on this website last year in march- as advertised these were wooden material tables when i received it at work and opened package at home the tables they turned out to be plastic material ones Beware of such 'surprises' from this store...
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A
ashishvedant
from Belur, Karnataka
Aug 16, 2014
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defective bed

Address: Bangalore, Karnataka

Hi, I purchased a Bed from #Fabfurnish Bellandur Store. At the time of delivery they delivered me a deffective piece. On which I requested them to replace it. The plank of the bed is deffective. After several follow ups they sent a local carpainter at my place with some local ply as a replacement, on which I refused to accept as it was not at all matching as per the quality standards of the bed which I purchased. Again after 7 days of follow...
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N
nishant7u
Aug 12, 2014
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False promise and no refunds

Address: Dhanbad, Jharkhand

This is what they sent

FabFurnish
Furniture
Bed & Bath
Decor
Kitchen & Dining

Dear Narendra,


Greetings from Fabfurnish.com !

We have cancelled your Order number #[protected] as per your request. Please be apprised that the refund process has been initiated and the refund amount is Rs. 14, 990.

You will also...
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A
adhipnair
Apr 24, 2014
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Order was canceled at their discretion after 7 days after collecting money

Reference to my order[protected] with fabfurnish I was shocked to see that my order was cancelled by Fabfurnish after 7 days of order and make payment for the same. I received mail from them saying the order would be delayed for 3 days and I made order for other interior items according to the color of the item I ordered with Fabfurnish. I have never seen such a dirty supplier, who does not have any value for customer order. Please take immediate...
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A
adhipnair
Apr 23, 2014
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Order cancelled after 7 days at their wish after collecting the money

I have a humble request that please do not place anymore order with Fabfurnish. I am fedup with the followup. They cancelled my order after a week with a reason that quality check was reject. So we should know that they display the item on website to collect the money, without quality check or quantity check. I have never dealt with such a dirty company ever. All consumer need to take action to stop this fraud website at the earliest. I...
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A
adhipnair
Apr 23, 2014
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Order was canceled after 7 days, by fabfurnish after collecting Money

Reference to my order #[protected] with Fabfurnish, I had very bad experience with this order. I was following up on this order and kept on getting reply that shipment details will be update, later after 7 days, I received updated mail that shipment will be detailed for 3 days. After few minute, I received a mail that the order has been cancelled. I was really shocked to see this mail. I ordered a beautiful white colour centre table, since...
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S
Saurabh Khot
from Pune, Maharashtra
Feb 2, 2014
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fly by night operator - selling 3rd stuff in the name of discounts

Address: Bangalore, Karnataka

Cant get any worst experience than this. The Fab Home modus double futon sofa bed is a complete fake item listed on the site. The images on the website DO NOT match AT ALL what is delivered. The wood is rusty and has begin to develop cracks on the joints. When I complained to the customer care, they say that it is normal to get wear and tear. . We have hardly used it 6-7 times in the last two months and the joints are so weak that even a...
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B
BINU MUTTUNGAL
from Mumbai, Maharashtra
Nov 23, 2013
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Online shopping issue of TEC Midnight Jasmine Scented Pillar Candle

Address: Pune, Maharashtra

Hi Team,

I had purchased using credit card the" TEC Midnight Jasmine Scented Pillar Candle" from http://www.fabfurnish.com, however the product is still not delivered. The web site shows order status as shipped with courier track ID [protected], but the track ID do not provide any information from the official website of courier company Blue dart.It is almost more then one month. Please file complaint against the...
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B
BINU MUTTUNGAL
from Mumbai, Maharashtra
Nov 23, 2013
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Online shopping issue

Address: Pune, Maharashtra

Hi Team,

This is in reference to the order placed on web site https://www.fabfurnish.com/customer/order/view?order_id=233813 for TEC Midnight Jasmine Scented Pillar Candle (TH720DE90YBHINDFUR-67399) order ref number Order No:[protected] on Order Date: 18th Oct, 13. Full payment was made via cerdit card, however till now the product is still undelivered. The web site shows order status as shipped with courier Bluedart and ref...
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S
skppp
from Hyderabad, Telangana
Oct 16, 2013
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order cancellation / Refund voucher not valid

Address: Hyderabad, Andhra Pradesh

Iam very much disappointed with the service provided by fabfurnish. I shop very regularly online...and this is the worst experience I had... Regarding Order #[protected]‏ ( order value 7000) I tried to cancel this order on the same day I placed the order...before it was shipped...still I was told the order cannot be cancelled...two weeks back i was given a voucher after repeated requests...I have used only 2000 of the voucher value to...
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S
sreelakshmi4
from Gurgaon, Haryana
Apr 3, 2013
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very bad quality product and refusing refund

I placed an order on fabfurnish for a shoe rack and laundry bag order[protected] days ago. the laundry bag was 1099 incl shipping. When it arrived, it was defective and very poor quality. i emailed fabfurnish cust care for return and clearly mentioned refund no replacement. they pick upitem and sendreplacement which irefused at he time of delivery. to date 18 emails and at least 10 calls. everytime a new person calls and assures that action...
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K
Kanishka Rally Dua
from Bengaluru, Karnataka
Jan 21, 2013
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Delivery of defectied coffee table- not giving money back

Address: Bangalore, Karnataka

Complaint NO - 33682 order no[protected] PICS ATTACHED - FabFurnish.com

I bought one coffee table..They delivered a blindly visible defected product..Not returning the money instead offering stupid discounts and fab furnish vouchers..they say its against their policy..Probably their policy is to deliver defective products and then force customers either to accept them @ discount or buy something else form fab furnish by giving...
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V
viral A shah
Nov 26, 2012
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damaged product received

Address: Ahmedabad, Gujarat

Hi, I bought Home Republic Neal Collapsible but not able to use the product more than 1 day and my wardrobe and hokes and stick was falldown and broken and i have registed complain and request reverse pick up and send picture of the demage product as well. initially they are agreed for reverse pick up but after one month they change even i tried to go courier company to try to arranged to return product but not happened due to high charge....
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P
priya_ganga
from Pune, Maharashtra
Oct 8, 2012
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Delivery of Wrong Item and no redressal of complaint

Address: Gurgaon, Haryana

I ordered a lamp from the online shopping site fabfyrnish.com The details of the order are as below:-
Order No:[protected]
SNo. Product Name QTY. Price Total Price
1 Angel Charming Table Lamp
(AN332HA47YIUINDFUR-18490) 1 Rs. 1990.00 Rs. 1990.00
Total Amount: Rs. 1990.00
Processing charges: Rs. 0.00
Discount / Coupon Value: Rs. - 0.00
Net Order Amount: Rs. 1990.00
Order...
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W
wandabha
from Panaji, Goa
Aug 9, 2012
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Non responsive to customer complaint

Address: Meghalaya

fabfurnish.com is a website that is so misleading. In their website they state that "When you order from our website, we ensure that the order gets processed within 24 hours and gets delivered within 15 business days".
With this statement in mind, i placed my order with them on the 3rd of August 2012. Till today, the 9th August 2012, i have spoken to their customer service and they say it is still under process, when their...
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S
subrotoguin
from Pune, Maharashtra
Jul 24, 2012
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order not delivered, bad service

Address: Pune, Maharashtra

I placed an order for 2 shower curtains on 8th July, order number was [protected]. I am listing down their bad service sequentially

1. I didn't receive any email confirmation of the order, making sure that the order details are not captured anywhere.
2. Other vendors ship the product within 2-3 days. these [censored]s didn't bother to ship till i blasted them on 18 July.
3. they promised to deliver within...
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