Federal Bank — atm transaction amount not received but debited from account (2 transactions)

 
2 Reviews
Ernad, Kerala, India
 febin1984 on Jun 11, 2019
Hi,

I tried to make two ATM Cash withdrawals from Calangut, Goa on 7th June 2019 at 23:13 & 23:14, both the transactions were unsuccessful and I didn’t receive cash. But unfortunately both the transaction amounts debited from my account. Please do needful to revert both the transaction amounts back to my account.

My account number is 1077 XXXXXX 1864
Federal bank Areacode Branch, Kerala

atm transaction amount not received but debited from account (2 transactions)

Complaint Status


[Jun 12, 2019] Federal Bank customer support has been notified about the posted complaint.
Verified Support
Federal Bank Customer Care's response, Jun 13, 2019
Hi Customer(febin19840),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (45204) in the subject line so that our team can assist you.
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    Federal Bank - atm transaction amount not received but debited from account (2 transactions)