[Resolved] Federal Bank — atm transaction amount not received but debited from account (2 transactions)
Ernad, Kerala, India
Ffebin1984 on Jun 11, 2019
I tried to make two ATM Cash withdrawals from Calangut, Goa on 7th June 2019 at 23:13 & 23:14, both the transactions were unsuccessful and I didn’t receive cash. But unfortunately both the transaction amounts debited from my account. Please do needful to revert both the transaction amounts back to my account.
My account number is 1077 XXXXXX 1864
Federal bank Areacode Branch, Kerala
Complaint marked as Resolved Jul 17, 2019
[Jun 12, 2019] Federal Bank customer support has been notified about the posted complaint.
Verified SupportFederal Bank Customer Care's response, Jun 13, 2019
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (45204) in the subject line so that our team can assist you.
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