[Resolved] Federal Bank — delay in refund | |||
Sir, i booked tatkal tickets two times from irctc app. My transaction got failed and also money deducted. Irctc refunded the amount to federal bank. But they are not refunding the money back. They told me to wait 45 to 55 days. Complaint reference numbers are [protected], [protected]. How dare they took my money and telling to me wait for 55 days without any mercy. What should i do if they say to wait for 365 days? We all need india digitized. But if banks like federal bank exists, how people dare to do transactions online? Please sir, refund the amount as soon as possible Was this information helpful? | |||
Feb 14, 2020 Complaint marked as Resolved Federal Bank customer support has been notified about the posted complaint. Verified Support Jan 14, 2020 Federal Bank Customer Care's response Hi Customer (Jerinj010), We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (64860) in the subject line so that our team can assist you. | |||
 2 Comments | |||
Comments
Sir
I recharged federal bank fastag a/c number CA[protected], by using my debit card of canara bank date: 17/1/2020 (RS: 1000) already deducted from my bank account but still that amount is not added in my fastag account please take necessary action for this issue
Faithfully
Elsy thomas
Email ID :[protected]@gmail.com
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I recharged federal bank fastag a/c number CA[protected], by using my debit card of canara bank date: 17/1/2020 (RS: 1000) already deducted from my bank account but still that amount is not added in my fastag account please take necessary action for this issue
Faithfully
Elsy thomas
Email ID :[protected]@gmail.com
Federal Bank Customer Care's response, Feb 3, 2020
Verified Support
Hi Elsy,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66882) in the subject line so that our team can assist you.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66882) in the subject line so that our team can assist you.
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+91 48 4263 0995 [International]
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Federal Towers, Head Office, Aluva, Kerala, India - 683101
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (66360) in the subject line so that our team can assist you.