[Resolved] Flipkart — flipkart travel

 
1 Review
C/304 Gokul Horizon CHS Ltd., Jivlapada,, Thakur Village, Kandivali (E), Mumbai, Maharashtra, India
 Santosh Padmanabhan Nair on Oct 11, 2019
I had booked a flight on the mumbai-kolkata sector for etd on 13th dec, 2019 at 06:55hrs by vistara flight uk771. While booking on the app, at first i got a message that the flight has not been confirmed, hence i ignored and thought would try later but i got a message from my bank that i have been charged, i spoke with my bank they said if the tickets are not confirmed they would refund the amount to my account, but to my utter dismay when i checked my tickets in the evening on the mail received by flipkart, i had been booked on another flight with uk773 etd at 17:30 hrs, this i think has been done deliberately by flipkart to levy rescheduling charges from me. One of my friends also has informed me that this is the modus operandi, by giving discounts and then charge rescheduling charges. I want my booking restored as per my schedule which is uk771 vistara, etd 06.55am on 13th december without any rescheduling charges.
Complaint marked as Resolved Nov 15, 2019

Complaint Status


[Oct 11, 2019] Flipkart customer support has been notified about the posted complaint.
Verified Support
Flipkart Customer Care's response, Oct 15, 2019
Hi,
We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    72%
    Complaints
    24785
    Pending
    1120
    Resolved
    17580
    phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    location
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    Flipkart - flipkart travel