Flipkart — Return replace done wrong

Address:Flipkart India

Hello,
please note : Due to this COVID people are taking undue advantage of their customers'. Calling them from dummy/false contact numbers pretending to be Customer Care of Flipkart, and many other companies etc, . where we try to contact these companies, there is no option to press to talk to customer care or even if there is in some companies, they don't receive the call or don't reply to my mails as if it has been mentioned or told prior to someone not to receive or reply to particular numbers or e-mail IDs.

I had ordered Sony Xperia Mobile Batteries Quantity - 2 on Monday, 07.06.2021 with the order IDs. OD[protected] and OD[protected] But, on Sunday 13.06.21 I received wrong product instead of right product i.e. Samsung Mobile Battery Quantity - 1 and I paid amount for my original order INR 1598/- So, I had to replace the wrong product asking for my original order. Flipkart placed 2 different replacement orders for my original orders as I had ordered Sony Mobile Xperia Batteries Quantity - 2 As I had received only one wrong battery I did replacement with my original product. But flipkart placed 2 different replacement orders asking for pickup and replace each time. On 20.06.2021 I had one successful replacement with this replacement ID. Replacement ID:[protected] But when another replacing product arrived the delivery agent asked for another pickup where I received only one wrong product instead of 2 right products, as I mentioned above. So he had to go back and he cancelled the product. This is the replacement ID. Replacement ID:[protected] So, as for now my INR 799 are pending with flipkart. I think this will resolve this issue and refund my amount of INR 799/- ASAP.

I already have lodged complain against cyber crime, e-mail and other accounts hacking, gmail accounts, paypal, skrill, facebook, social media accounts hacking & fake accounts creating, controlling the websites or customer care where I try to work or shop online by stalking, abuse on the name of religions, languages, castes, marriage, career, simswap by misusing my IDs from such platforms or mobile network provider service centers by making groups and contacting some people from my (Dombivli, Thane, Kharghar, Kolhapur) city, neighborhood, schools, colleges, jobs, classes, relatives as these wanted to ruin my career, marriage, reputation, character, contacts, where they failed in doing so, so they are doing it even more as if these have rights on me or my parents or things which I do. As per their thinking I need to keep contact to such groups of boys, girls, men, women whose name I will mention for further investigation, where these can do any crimes of abusing a girl (me), listening her personal conversations, using her government identity cards, stalking her, imitating her only, ruining environment of wherever she goes jobs, classes, social media, contacts. My lodged police complaint is still not been solved. These particular group of people don't let me contact to anyone or go ahead by my own in my career or marriage or creating my own teams/contacts, reputation, social status. I was living in Dombivli in my parents house and I have shifted in Kharghar in my parents house only on 27th February 2020. My parents along with my brother shifted to Kharghar in August 2017. Wherever I am living, people living in front of my window stalk me or people living above or below our apartment stalk me, my internet activity, in this sense many unwanted boys with the help o[censored]nwanted girls try to ruin my pure character, reputation, image, abuse me verbally, physically, socially, economically on the name of marriage, career, religion, languages, caste and so on. I am correct and these people are wrong and doing unlawful activities which can be seen in every proof I will upload. Kindly understand my concern and resolve my issue ASAP. It would be of much help.
Thank you and Regards,
Vaibhavi Shinde.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "A Mobile Battery For Sony Xperia Z2"
was delivered to you on "June 20, 2021''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Have a nice day!
Aug 01, 2021
Updated by Vaibhavi V Shinde
No, Kindly read the message and proofs again, I didn't receive another replacement product which has been cancelled by delivery person himself, one mobile battery hasn't been received. my paid amount of INR 799/- is pending with Flipkart. Flipkart is supposed to give me my money back INR 799/-. Kindly go through your database and check it again.
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