[Resolved] Freecharge.in — Recharge unsuccessful but payment deducted from account | |||
I recharged my Vodafone no of 50. The amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. Kotak net banking shows OS FREECHARGE [protected] with ref. no PG-[protected] Kindly refund it to my account. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 03, 2015 Kotak Mahindra Bank Customer Care's response Dear Customer,
We would be glad to assist you, hence request you to provide your concerns along with your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team
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 2 Comments | |||
Comments
My recharge is pending FCVW[protected]
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
mobile number : [protected]
freecharge reference number : FCVW[protected]
date[protected]