Freecharge Payment Technologies / Freecharge.in — Freecharge took my money and i want it back | |||||
I did a recharge of Rs. 500/- on 8th Dec, 2016 using my ICICI bank. The money got deducted, however it was not reflected in my free charge wallet. I got a message from freecharge stating that the money will be refunded back by the bank. I didn't got the refund then I raise a query to bank stating the whole scenario. In response bank said that a transaction has been completed and the freecharge has also confirmed the bank that the transaction is complete. I raised a query to free charge also but no response has come from them. Want my refund back. Registered email id: vivek.[protected]@outlook.com Phone number: [protected] Bank Transaction ID: [protected] Was this information helpful? | |||||
|
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer(Vivek536963),
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2441
Pending
0
Resolved
828
+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
it says that I just transacted 187 rs to book my show, but I did not so kindly refund my money back so that i can watch a movie