Freecharge Payment Technologies / FreeCharge.in

Freecharge Payment Technologies / Freecharge.in — Voucher is not redeem

rajatdhanbad01

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	Freecharge.in

I had added 500 in wallet using some code, which give me 50 flat cashback in UBER and McDonalds on 15th December. I also got the voucher in my mail which give me all the information/t&c and voucher code. Now i tried that voucher in McDonald, they said they are not aware of it. So i mailed the freecharge team about this. Now the reply i got from freecharge is saying that there was no such offer from their side. I replied to that mail, but now freecharge team is not responding to any of my mail or anything. I thought freecharge is reliable company but after this i am not going to believe thif fake company which doesn't even provide a single contact phone number.

In this demonitisation, i had spend more then 8000 through freecharge but now i am not going to a single rupee through it. Fake customer care.

Yes my ticket number is 510033.

Rajat
[protected]

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Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Dec 21, 2016

Updated by rajatdhanbad01 How can you mark this resolved.?????
Still doesn't get any proper solution from freecharge.

Dec 21, 2016

Updated by rajatdhanbad01 Get call from some mobile Number claiming that the are calling from freecharge. He asked my bank name and then they are asking for ICICI card details if i have any ... Is it some kind of joke.??? You guys will refund after getting card details from customer. ??? I said that i will provide account number amd IFSC code then he is saying that it will take time for 2-3 days. Then i asked to add money in my freecharhe wallet only, they he is sayign server is DOWN. Seriously guys i am not getting this. I didn't give anything to them

Number from which i got call : [protected]

Also beforw that i get call NUMEBR is [protected]

Now i think both are fraud and fake.

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Comments

Deepa Shanmugam

from Bengaluru, Karnataka

I have booked a ticket in redbus thru freecharge payment gateway.. Money deducted twice but ticket was not booked.after deducting money it ended in oops error..email ID used is [protected]@gmail.com.. Order id[protected]...another transaction is with same mailid and it's order id[protected]..still money is not refunded..it's pathetic..