Future Generali — Insurance cover not received even after many telecalls

Address:

Gurgaon, Haryana, 1222002

We have recently relocated from Delhi to Bangalore, having transported our household goods and materials through Professional Packers and Movers Pvt. Ltd., Rangpuri, New Delhi.

On the receipt of our household good, we found that our refrigerator was damaged from the bottom, washing machine damaged from bottom and few other cracks in furniture.

We had made an insurance cover of 1.5 L with them before transportation.

Their supervisor had endorsed the damage and a quotation from the refrigerator company name Panasonic was also sent to the concerned insurer along with the other photographs of damage.

However even after many calls to them they are yet to reimburse the amount which is very meager for them in comparison to the insured amount. The person concerned blocks the call.

Name and address of the packers and movers - Professional Packers and Movers Pvt. Ltd., Plot No. 619, Block A, near Tata Telco Service Station, Rangpuri, New Delhi - 110037. Phone[protected]
Date of dispatch from Delhi - 01.04.16
Date of receipt in Bangalore - 16-4-16
Insurance cover - 1.5 L
Insurance company - Future Generali
Policy Servicing Office : Off Code-31, Future Generali India Insurance Co Ltd, 3rd Floor, City View, SCO - 61, Sector - 29, Gurgaon, Haryana, 122002
Insurance cover claimed - Rs. 30, 000/-
Intermediary Name/Code : Vivek Kumar Pruthi / 60040958
Telephone (Hom) : [protected]
Email Id : vivek.[protected]@yahoo.com

Complainant Name (myself) - Shailinder Dangwal
Phone - [protected], [protected]