Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 117

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kuldip Kumar 775
from Ranchi, Jharkhand
Jan 22, 2023
Resolved
Report
Copy
Resolved

Address: Ranchi Jharkhand

Hello garena I'm kuldip from Ranchi I'm was paying free fire session 8-9 .my level 64 and my like probably near 5500 . Before 1 year ago my brother use config file in my phone that's why my id was suspended i request please unban my free fire account i was spend lots of money for buy membership and top up please unbanned my account I request i will never use and config file and also telling my brother he will never use any other applications in phone please i request unbanned my account. I'd[protected] and game name - कुलदीप_775
+4 photos
Jan 22, 2023
Complaint marked as Resolved 
Hii garena i am Kuldip Kumar and i only played free fire and also I was playing Free Fire since 2018-19 but the last date when i played free fire was 28:12:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my facebook mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is 845438986 and my guild name is Zombie Land thank you
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kuldip Kumar 775
    from Ranchi, Jharkhand
    Jan 22, 2023
    Report
    Copy

    Address: Ranchi Jharkhand

    Hi garena freefire i am from india,
    I am play freefire more than 2 year's, and my game level is 64 and 5000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected] ], game name= कुलदीप_775
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sahilali09
      Jan 22, 2023
      Report
      Copy

      Address: West Bengal

      Dear GarenaTeam
      I am a free fire player. I am 17+years old
      And have been playing free fire for two
      And a half years. But the gameplay I used to
      Play with Free Fire ID has now been suspended.
      My Free Fire ID was created with a Facebook
      account.
      But without my permission a hacker hacked my
      Facebook ID then logged in free fire and used
      Hack Maybe that's why my free fire I'd has been
      Suspended
      My sincere request to you. Garena Team.
      Please unsupended my free fire I'd
      My Free Fire ID [protected]
      Game Name Warwick2732E
      Plese garena team give me one chance.plese do unsupend my account or I'd.
      Thank you Garena Team❤️
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pram Raj
        Jan 22, 2023
        Report
        Copy

        Address: india Bihar

        Hello _Dear Garena team.my free fire I'd Ban only Test ANTINA, , Anti hack
        Application which is only used for Fon I Didn't Know Because of this my free fire I'd ban I request you my I've unbanned free fire my account and in future will not do any such mistake. ...I am writing
        free fire id no, [protected]. . . My name is real, Prem Raj, 😭😭😭
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amal chakma
          Jan 22, 2023
          Report
          Copy

          Address: Tripura

          Garena i am belong to poor family members in Tripura yes i accept my guilty some body are not accept ther own guilty please sir or madam please accept my humble request to garena give a chance to back my own free fire ID unban
          Thanks to you garena
          My id [protected]
          Name amalgamer143
          Level 61
          +2 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Maniac0
            Jan 22, 2023
            Report
            Copy

            Address: Pakistan

            I am Really sorry for my mistake. I used Hack In my I'd Developer Please Unban my I'd. And I Really hope I will never use Hack in I'd in Feature...😔😔😭

            My Free Fire Uid is ([protected])
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              PG Gaming
              Jan 22, 2023
              Report
              Copy

              Address: Singapur
              Website: Free Fire Support

              Hello, Team Free Fire India
              My I'd Was Suspended When I Was Playing Tha Game I haven't Done Anything Wrong I Am Sure That I Have
              Followed Your Rules Of Conduct And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason You Can Check My KD Headshot Rate I'm A Normal Player Please Check Once My Account This Is My Humble Request To Free Fire Team To Unban My Account,
              My Real Name:-Krishna
              In Game Name:-God Gaming
              Uid :-[protected]
              Thank you
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MD Hassen Jahangir
                Jan 22, 2023
                Report
                Copy

                Address: Chittagong Bangladesh

                Dear Garena Team 😭😭😭
                I'm a Free Fire Player Iam 27 years old and I've been playing Free Fire for two and half years but the gameplay I used to play with Free Fire I'd has now been suspended my Free Fire I'd was created with a Facebook Account but without my permission a hacker hacked my Facebook I'd think logged in Free Fire and used head shot hack maybe that's why my Free fire I'd has been suspended
                my sincere request to you Garena Team please unsessmended my Free fire I'd

                My Free fire I'd -[protected]
                Game name -™×͜×RUBEL
                thank you Garena Team ❤️❤️
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MD Hassen Jahangir
                  Jan 22, 2023
                  Report
                  Copy

                  Address: Chittagong Bangladesh
                  Website: No

                  Dear Garena Team 😭😭😭
                  I'm a Free Fire Player Iam 13 years old and I've been playing Free Fire for two and half years but the gameplay I used to play with Free Fire I'd has now been suspended my Free Fire I'd was created with a Facebook Account but without my permission a hacker hacked my Facebook I'd think logged in Free Fire and used head shot hack maybe that's why my Free fire I'd has been suspended
                  my sincere request to you Garena Team please unsessmended my Free fire I'd

                  My Free fire I'd -[protected]
                  Game name -™Miya Bhai
                  thank you Garena Team ❤️❤️
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MD Hassen Jahangir
                    Jan 22, 2023
                    Report
                    Copy

                    Address: Chittagong Bangladesh
                    Website: No

                    Dear Garena Team 😭😭😭
                    I'm a Free Fire Player Iam 13 years old and I've been playing Free Fire for two and half years but the gameplay I used to play with Free Fire I'd has now been suspended my Free Fire I'd was created with a Facebook Account but without my permission a hacker hacked my Facebook I'd think logged in Free Fire and used head shot hack maybe that's why my Free fire I'd has been suspended
                    my sincere request to you Garena Team please unsessmended my Free fire I'd

                    My Free fire I'd -[protected]
                    Game name -™×͜×RUBEL
                    thank you Garena Team ❤️❤️
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nityananda Mete
                      Jan 21, 2023
                      Report
                      Copy

                      Address: Kharia moynapur
                      Website: [email protected]

                      Hi garena freefire i am from india,
                      I am play freefire more than 2 year's, and my game level is 65and 1000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected]
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dinesh Kumar1898888275
                        from Mumbai, Maharashtra
                        Jan 21, 2023
                        Report
                        Copy

                        Address: Rajstan

                        Hello garena

                        My I'd recover please soory to my mistek heck use no ripid one more chance garena free fire

                        My Uid [protected]
                        My I'd level 58
                        +3 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Dinesh Kumar1898888275
                          from Mumbai, Maharashtra
                          Jan 21, 2023
                          Report
                          Copy

                          Address: Rajstan
                          Website: Garena

                          Hello garena free fire I'd unsuspend Kara do plz plz plz plz plz plz
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jatin baniwal 001
                            Jan 21, 2023
                            Report
                            Copy

                            Address: Singapore
                            Website: Free fire support

                            Hello dear garena free fire
                            Please unsuspend my free fire I'd i use config file hack one time just for fun please unsuspend my free fire account I'd [protected]. Once unsuspend my free fire account in future i never used a any hack. I spend almost 5, 000 INR its my old I'd i am also belong poor family please unsuspend my free fire account please, please😭😭.
                            I hope you unsuspend my free fire account.
                            I love free fire give me a chance " Give me a chance i promise i never used any third-party application and file.
                            Please unsuspend my free fire account.
                            My uid..[protected]
                            Game name..Mʀ᭄×ᒍᎪᎪƬ⓿❶
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bheem Rathore
                              Jan 21, 2023
                              Report
                              Copy

                              Hello Garena
                              Hello Sir. my name is Bheem. I'm using
                              Free fire have been last 9 days. My
                              Account has been suspended

                              2 days ago I'm playing a rank match... In
                              That match I'm killed by a hacker(wall
                              Hack).

                              But I can't control my angry... I'm tried
                              To download a mod apk... at last its
                              working... I got a wall hack apk... I'm
                              using wall hack in 2. days... I knew it is
                              illegal... then I'm uninstall the wall hack
                              apk... and download original from
                              Google play store... Next day I'm
                              opening free fire but it's not
                              responding.. it will show my account is
                              suspended...

                              Please help me GARENA. I love free fire
                              so much... I can't live without
                              GARENA FREE FIRE. please give me
                              my account I'm never misuse the
                              chance... trust me... my account
                              nickname is ʙʜᴇᴇᴍメᴀʀᴍʏ my

                              user ID is ( [protected] )

                              please give me my last chance... I love
                              Free fire...
                              please give me a last chance sir

                              Nickname ʙʜᴇᴇᴍメᴀʀᴍʏ

                              user ID [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ankuikka
                                from Shimla, Himachal Pradesh
                                Jan 21, 2023
                                Report
                                Copy

                                Address: Village pather po. Office piplughat teh. Arki distt. Solan (Himachal pradesh)

                                Dear garena team
                                I am a free fire player. l am
                                18+years old
                                And have been playing free
                                fire for 3-4
                                years. But the
                                gameplay i used to
                                Play with free fire id has now
                                been suspended.
                                My free fire id was created
                                with a facebook
                                Account.
                                But without my permission a
                                hacker hacked my
                                Facebook id then logged in
                                free fire and used
                                Hack hack name ( injector headshot) maybe that's why my
                                free fire id has been
                                Suspended
                                My sincere request to you.
                                Garena team.
                                Please unsupended my free
                                fire id
                                My free fire id:[protected]
                                Game name:мㄩ丂❤️в乇乇ηㅤ
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Varun Raj m
                                  Jan 21, 2023
                                  Report
                                  Copy

                                  Dear garena,

                                  My ID [protected] has been banned. But
                                  there is no hack used by me and even there is no third party access apps running in my android. If you need check my id headshot rate, k.d.a ratio, activities. Till now I didn't cheated any player. So please check and unsuspend.
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Panchal arun
                                    from Karnal, Haryana
                                    Jan 21, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Haryana Karnal Suraj nager

                                    My ID was suspended When Was Playing The Game, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                                    This is my Humble Request to Free Fire Team To Unban My Account.
                                    UID:[protected]
                                    Gmail: [protected]@gmail.com
                                    Contact:[protected]
                                    +2 photos
                                    Jan 22, 2023
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Habib Dip
                                      Jan 21, 2023
                                      Report
                                      Copy

                                      Address: India
                                      Website: GARENA

                                      Dear team garena free fire, i am free fire player since 2019 but now suddenly my account got suspended by your team without any reason i have never used any hack or i have never did any other mistakes i have never used any third party skin stools i have invested alot in this game and my id recently suspended by mistake i just want a review soo please i request you too review my free fire account and please unban my id because i know i have never used any hack and your team suspended my account
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Panchal arun
                                        from Karnal, Haryana
                                        Jan 21, 2023
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: India

                                        Hello

                                        Dear Garena Team

                                        My Free Fire id ban | I am only used auto headshot config file which is used only for fun | i Didn't because of this my free fire I'd ban | I request you my I'd be unbanned and in future I will not do any such mistakes?
                                        +1 photos
                                        Jan 21, 2023
                                        Complaint marked as Resolved 
                                        Email [email protected] Contact no:7419206932
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit