Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bait altaf
Jan 20, 2023
Report
Copy

Address: Jamu kashmir
Website: Gerena free fire

Free fire I'd unban
Hlo dear garena free fire
Please unban my id use hack injector just for fun please unban my free fire account id[protected] once my free fire account in future I never used any hack i spend almost 17000 bdt it's my hobby I'd I am also belong to a poor family please unban my free fire account please.
I hope😭😭😭🥺 you unban my free fire account
"I love free fire give me one chance"
Give me one chance I promise I never used any third party application and any hack
PLEASE UNSUSPAND MY ACCOUNt
my game uid [[protected]
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Lovedeep Mamral
    Jan 20, 2023
    Report
    Copy

    Address: India

    Hello
    dear garena team

    My free fire I'd ban I only used skin tool application which is only used for fun I didn't known because of this my free fire I'd ban I request you my I'd be unbanned and in future I will not do any such mistake 🥺🥺🥺🥺🥺
    My free fire I'd is - the.avenger6
    i am waiting 🥺🥺🥺
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sabir Sobe Sikander
      Jan 20, 2023
      Report
      Copy

      Address: J&k
      Website: www.consumercomplaints.in/new_complaint

      My ID was suspended When Was Playing The Game, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

      This is my Humble Request to Free Fire Team To Unban My Account. I'd :[protected]
      Facebook account
      Name:killerI5814M

      Pls unban 😭😭😭😭😭🙏🙏🙏
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sunnykumar Sunnykumar
        Jan 20, 2023
        Report
        Copy

        Address: India

        TEAM FREE FIRE INDIA

        My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

        Player Name :- *satyam*
        Uid. [protected]
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          DESI GAMERZ FF
          Jan 20, 2023
          Report
          Copy

          Address: India

          Dear garena free fire
          I am playing your game upto 3 and half year and one day suddenly my free fire account suspended/ban please unban my account. I will be thankful to you.
          Thank you
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DESI GAMERZ FF
            Jan 20, 2023
            Report
            Copy

            Address: India
            Website: umercomplaints.in

            Dear garena free fire
            I am playing your game upto 3 and half year and I don't do anything with my account . But you ban/suspended my account without any reason i am facing soo many problems soo i am kindly requesting to unban my account I will be thankful to you.
            Thank-you
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              [email protected]
              Jan 20, 2023
              Report
              Copy

              Address: bledraju77@gmail
              Website: bledraju77@gmail

              Hello ff team
              My ff id has been suspended few a month. Please my ff id continue play your followo your rules please as soon as my ff id unsuspended
              My id name: 〲Ƀℓєᵈ᭄༆ℜⱥℑυ

              My id code:[protected]
              My id level: 61
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Š
                Šýĕd Hăđí Műsåvī
                Jan 20, 2023
                Report
                Copy

                Address: Pakistan

                Hello Garena,
                Hello Sir, my name is abbas. I'm using free fire have been last 2 YEARS, my account has been suspended.

                4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

                But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ♡black444♧ my user ID is [protected] :[[protected])

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  আ
                  আবেগী বালক
                  Jan 20, 2023
                  Report
                  Copy

                  Dear Free Fire Team,

                  I used some hacks in free fire due to which my id got banned please return my id I will never use hacks again plz give me chance once.
                  Thanks Free Fire.

                  Free Fire Id india server
                  UID No[protected]
                  Name DAVIL BOY
                  email. [protected]@gmail.com
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    আ
                    আবেগী বালক
                    Jan 20, 2023
                    Report
                    Copy

                    Dear Free Fire Team,

                    I used some hacks in free fire due to which my id got banned please return my id I will never use hacks again plz give me chance once.
                    Thanks Free Fire.

                    Free Fire Id india server
                    My UID[protected]
                    Id name devil boy
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hanuman Dhole
                      Jan 20, 2023
                      Report
                      Copy

                      Address: India

                      Hello, Team Garena Free Fire,

                      With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                      Player Name:parthdh3024g
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lexmbookdemo
                        Jan 20, 2023
                        Report
                        Copy

                        Dear Garenafree fire, .
                        please unban my I'd please unban my free fire account I'd[protected] i used a third party application just for fun please unbanned my free fire account I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                        ""I LOVE FREE FIRE GIVE ME A CHANCE""
                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                        PLEASE UNSUSPEND MY ACCOUNT
                        Uid:[protected]
                        In game name:Θnℓyteaᴍᴍate
                        Level:59
                        Email -indarmy2.[protected]@gmail.com

                        I'm waiting 😭
                        Thank you...🙏🙏🙏
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Resl
                          Jan 20, 2023
                          Report
                          Copy

                          Address: India

                          Dear garena

                          My freefire account was banned because my id was hacked but believe me i hacked it accidentally and i am sure i didn't play the game using hack please unban my freefire account

                          Player name:- BAZZIGAAR, 02

                          Player UID:- [protected]

                          Thanks...
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kaof mehar
                            Jan 20, 2023
                            Report
                            Copy

                            Address: Malaysia

                            Dear sir, my id was been suspended but why was the reason ? I cannot use hack or any third party file.Kindly recheck my id and please unban my account.Its a humble request to you sir/madam.Thankyou !
                            Uid :- [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Avtar Ali
                              Jan 19, 2023
                              Report
                              Copy

                              Address: India
                              Website: India

                              I have not use any hacked but my I'd is suspended help me garena free fire my I'd is unsuspend please sir help me garena free fire my uid [protected] help me garena free fire my I'd unsuspend please sir 😭😭😭
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Redme note8
                                Jan 19, 2023
                                Report
                                Copy

                                Address: Wast bangol

                                My account and is ban piles open id[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mirwais khan
                                  Jan 19, 2023
                                  Report
                                  Copy

                                  Address: Quetta Balochistan
                                  Website: Free Fire un suspend my I'd

                                  Uid [protected]
                                  Game name King mk

                                  Dear 💖 garena team 😭

                                  I am a free fire player I am 13+ years old and I have been playing free fire for two and a half years but the gameplay I used to play with free fire I'd has now been suspended 🚫😥🙏 my free fire I'd was created with a facebook account

                                  But without my permission my friend loggin my free fire I'd in my phone and used a skin tool glitch maybe thats why my free fire I'd has been suspended 🚫😭

                                  My sincere request to you garena team
                                  Please unsuspend my free fire I'd 😥😭
                                  Please 🙏 garena team give me one chance I can't repeat this mistake in future 🙏😭

                                  Thank you 💖

                                  My free fire uid [protected]
                                  Game name:- king mk

                                  Hope you unsuspend my I'd 😫🙏

                                  If you not return my I'd 🙏😭
                                  So unwillingly I quit free fire 😥
                                  Please...

                                  Request 🙏🎯🙏🙏🙏🙏🙏🙏🙏🙏
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Himanshu716628
                                    from Fatehpur, Uttar Pradesh
                                    Jan 19, 2023
                                    Report
                                    Copy

                                    Address: Fatehpur utter Pradesh

                                    Hlo dear garena free fire
                                    Please unban my id use hack injector just for fun please unban my free fire account id[protected] once my free fire account in future I never used any hack i spend almost 23000 bdt it's my hobby I'd I am also belong to a poor family please unban my free fire account please.
                                    I hope😭😭😭🥺 you unban my free fire account
                                    "I love free fire give me one chance"
                                    Give me one chance I promise I never used any third party application and any hack
                                    PLEASE UNSUSPAND MY ACCOUNT
                                    Free Fire uid [protected]
                                    In game name RUHI_GAMING
                                    +2 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Himanshu716628
                                      from Fatehpur, Uttar Pradesh
                                      Jan 19, 2023
                                      Report
                                      Copy

                                      Address: Singapore

                                      Hello,

                                      TEAM FREE FIRE INDIA

                                      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                                      my I'd details

                                      Player name - RUHI GAMING
                                      Player uid[ [protected]]

                                      Please review my account again and Unban my I'd . This is my humble request.

                                      Thank you ...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Himanshu716628
                                        from Fatehpur, Uttar Pradesh
                                        Jan 19, 2023
                                        Report
                                        Copy

                                        Address: Singapore

                                        Sir kindly,
                                        My free fire I'd has been suspended
                                        from garena free fire official Pvt .
                                        My ff I'd use hack I. Am really really sorry and I am nothing again plz return my free fire I'd name - RUHI GAMING
                                        Free fire uid - [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          Junglee Rummy
                                          2
                                          (1049)
                                          IndiaGames
                                          1
                                          (92)