Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 118

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Brihaspati Sing Sardar
Jan 22, 2023
Report
Copy

Address: West bengal

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name: mamta
Level:66
Email [protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pakhi Moni
    Jan 22, 2023
    Report
    Copy

    Address: Dhaka, Bangladesh
    Website: Garena

    Please garena, help me, .forgot I am playing with hack.nevar say again.please return my id
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      bdgamer
      Jan 22, 2023
      Report
      Copy

      Address: free fire
      Website: id ban

      Free fire tim my id ban please take my id unban😭😭😭😭😭😭
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hgi
        from Delhi, Delhi
        Jan 22, 2023
        Report
        Copy

        Hello
        Dear garena team
        I apologise for using hack that was a mistake i would like to put an unban request about my free fire account which has been recently banned
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anuj Ahirwar
          Jan 22, 2023
          Report
          Copy

          Address: Rajved colony Kolar road Bhopal B-58

          Hello garena
          I have completed the new patch update but my account is still banned, and I request you unban my accounts,

          I have not used any 3rd party application as game booster is per installed
          in my phone and I’ve spend a lot of time and money in my account.
          Now I will follow all the rules and regulations of the game,

          UID=[protected]
          UID NAME=ㅤ*queensingh*
          ID LEVEL- 59
          Contact number-[protected]

          Thanks and regards
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Neeraj Nishad
            Jan 22, 2023
            Report
            Copy

            Address: Ayodhya shadatgang

            Hello garena sir my I'd been suspended
            Mene coming file use Kiya tha
            Meri I'd unden kar do [protected] plz sir
            😢
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jitendra oraon
              from Ranchi, Jharkhand
              Jan 22, 2023
              Report
              Copy

              Address: Singapore
              Website: Garena.ff

              Hi garena free fire i am from india,
              I
              am play free fire more than 3 year's, and my
              game level is 61 and 3000+ likes, so i am talk to suspend my free fire account on 3rd april on evening..
              But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload free fire gameplay videos on my youtube channel..
              And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend free fire account but i am not use any third party app to unsuspend my free fire account when garena give me my free fire account when i am starting to play free fire otherwise i am not playing free fire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=I'd. Hack
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jitendra oraon
                from Ranchi, Jharkhand
                Jan 22, 2023
                Report
                Copy

                Address: Singapore

                I am not using third party application and any hack sir why you not understand my problem i am very poor . I am playing realme without gaming processor so gaming veri poor i please sir unban my account i am sure you mistake please checkout my account sir please 🥺🥺😔💫🥺
                Okay not unban my account but I have requirements first my account unban or give me a pro legend (S1 S2) account that's your choice. That's really humble request to you 💔🥺 please give me my account for my new yt channel. Thanks
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rraisuddin
                  Jan 22, 2023
                  Report
                  Copy

                  Address: India

                  Garena Reviews
                  Comments
                  C
                  Crazy Crazy
                  Feb 3, 2022
                  Best Review
                  +47
                  Hello Garena,
                  Hello Sir, my name is asad. I'm using free fire have been last 2 YEARS, my account has been suspended.

                  4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

                  But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                  Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, DjAlokplayed my user ID is:[[protected])

                  Please give me my last chance... I Love Free Fire...
                  Please give me a last chance sir,

                  Nickname
                  DjAlokplayed
                  user ID([protected])

                  Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏ðŸ�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺... iam say true🥺🥺🥺🥺
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Alone ajay
                    from Etawah, Uttar Pradesh
                    Jan 22, 2023
                    Report
                    Copy

                    Address: India

                    I didn't use any hack. Please return my account.

                    Free fire uid:- [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mdhossain56
                      Jan 22, 2023
                      Report
                      Copy

                      Address: Cox’s Bazar, Chattogram, Bangladesh

                      Hi Garena Team

                      I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                      Free Fire ID: [protected]

                      Thanks
                      😭😭🙂🙂😭😭😭😭😭😭😭
                      Hello, Team Garena Free Fire,

                      With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                      Player Name:ABBU

                      Player UID:ALLAH BAKASH JAAN, 😭😭😭
                      Hello, Team Garena Free Fire,

                      With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                      Player Name:ABBU

                      Player UID:ALLAH BAKASH JAAN
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nirmal bag
                        Jan 22, 2023
                        Report
                        Copy

                        Address: Rupdaha
                        Website: Register

                        My ff id recover id name পাগল মন id level 57 garena help gaerna my id recover kar do
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pagal Kgf
                          Jan 22, 2023
                          Report
                          Copy

                          Address: India

                          My reel name : karan

                          In game name : tok karan
                          Uid : [protected]

                          My account has been ban because there
                          You got some abnormal activities but I
                          Don't use Arry kind ot Things which
                          Garena not allow me but by mistake may
                          Be this happen I am sorry please unban
                          My account I promise you I will Never use
                          Arry kind of That things which Garena not
                          Allow but please give back my I'd

                          Please...
                          Thank you
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nazeer Shaman
                            Jan 22, 2023
                            Report
                            Copy

                            Address: I am from Karnataka

                            My id was suspended because i was use a hack i am really sorry for that but now iam not useing a hack please return my id please Garena i will never use hack please understand Garena ([protected]) this is I'd numbers
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Kakabawa
                              from Ludhiana, Punjab
                              Jan 22, 2023
                              Report
                              Copy

                              Address: Ludhiana

                              Hello,

                              TEAM FREE FIRE INDIA

                              My ID Was Suspended When I Was Playing The Game,
                              IHaven't Done Anything Wrong And I AmSure That
                              Have Followed Your Rules Of Conduct, And I Am Sure

                              That By Mistake You Have Suspended My Account For

                              No Valid Reason

                              my l'd details

                              Player name- itz_barinder

                              Player uid- [protected]

                              Please review my account again and Unban my l'd.
                              This is my humble request.

                              Thank you ...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Humayun12
                                Jan 22, 2023
                                Report
                                Copy

                                Address: Pakistan

                                Dear Free fire Team,
                                Sir My id ban after 2 days I not any use third party app or hack or config.Please Sir my id unban I belong to a poor family. I spend a lot money in this game. So sir i request you please my id unban trust I will not do anything further to him my account ban
                                My Id Details

                                Uid [protected]

                                In Game Name. Humayun FF

                                I hope you understand my feelings 🥺
                                Thanks You...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kuldip Kumar 775
                                  from Ranchi, Jharkhand
                                  Jan 22, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ranchi Jharkhand

                                  Hello garena I'm kuldip from Ranchi I'm was paying free fire session 8-9 .my level 64 and my like probably near 5500 . Before 1 year ago my brother use config file in my phone that's why my id was suspended i request please unban my free fire account i was spend lots of money for buy membership and top up please unbanned my account I request i will never use and config file and also telling my brother he will never use any other applications in phone please i request unbanned my account. I'd[protected] and game name - कुलदीप_775
                                  Jan 22, 2023
                                  Complaint marked as Resolved 
                                  Hii garena i am Kuldip Kumar and i only played free fire and also I was playing Free Fire since 2018-19 but the last date when i played free fire was 28:12:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my facebook mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is 845438986 and my guild name is Zombie Land thank you
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kuldip Kumar 775
                                    from Ranchi, Jharkhand
                                    Jan 22, 2023
                                    Report
                                    Copy

                                    Address: Ranchi Jharkhand

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 2 year's, and my game level is 64 and 5000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected] ], game name= कुलदीप_775
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sahilali09
                                      Jan 22, 2023
                                      Report
                                      Copy

                                      Address: West Bengal

                                      Dear GarenaTeam
                                      I am a free fire player. I am 17+years old
                                      And have been playing free fire for two
                                      And a half years. But the gameplay I used to
                                      Play with Free Fire ID has now been suspended.
                                      My Free Fire ID was created with a Facebook
                                      account.
                                      But without my permission a hacker hacked my
                                      Facebook ID then logged in free fire and used
                                      Hack Maybe that's why my free fire I'd has been
                                      Suspended
                                      My sincere request to you. Garena Team.
                                      Please unsupended my free fire I'd
                                      My Free Fire ID [protected]
                                      Game Name Warwick2732E
                                      Plese garena team give me one chance.plese do unsupend my account or I'd.
                                      Thank you Garena Team❤️
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pram Raj
                                        Jan 22, 2023
                                        Report
                                        Copy

                                        Address: india Bihar

                                        Hello _Dear Garena team.my free fire I'd Ban only Test ANTINA, , Anti hack
                                        Application which is only used for Fon I Didn't Know Because of this my free fire I'd ban I request you my I've unbanned free fire my account and in future will not do any such mistake. ...I am writing
                                        free fire id no, [protected]. . . My name is real, Prem Raj, 😭😭😭
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit