Claimed

Garena Complaints & Reviews

1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 128

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Ujjwal bar
Jan 17, 2023
Report
Copy

Address: Budge Budge I Subdistrict

Hii,
Garena team--
My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
future I

My level_61
My uid _[protected]
My Game name_SNIPER_LORD

I am waiting
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tanjil Haque
    Jan 17, 2023
    Report
    Copy

    Address: Bangladesh

    Hello free fire team
    I was playing free fire where there was hacker in my team thats why the opposite team players reported me that why my id is baned
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Krishna Yadav Yadavansi
      Jan 17, 2023
      Report
      Copy

      Br Ranked match Lake problem...
      When match started...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        J.V.1066
        Jan 17, 2023
        Report
        Copy

        My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason
        . Please review my account and unburn my ID

        Player name - Ꭻ.Ꮩ.1066亗

        Player UID - [protected]

        PLEASE REVIEW MY ACCOUNT AGAIN AND AGAIN MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

        THANKING YOU
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Niteeshharikant
          Jan 17, 2023
          Report
          Copy

          Address: Karnataka

          UID: [protected]
          Game Name: 亗Ƥsʏcʜo࿐
          Respected sir/madam,
          My freefire account has been suspended and i have been following the rules and regulations of the game . I don't know why my id has been suspended and i am sure that my id has been suspended by mistake, I hope you can help me in recovering the account. I will attach the pic of my Freefire storage data for clarification. So pls help me in recovering my account. And recently my account was logged in another device unknowingly now i have changed the password and it's now completely under my control.I hope you understand my situation and help me in recovering my account.
          Thank you.
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vishwanath Kiccha
            Jan 17, 2023
            Report
            Copy

            Address: 🇸🇬 Singapore

            Hallo. Garena security system
            My account has suspended
            No more glitch file usage
            Pless unsusped account
            65.level account pless oldr I'd

            Username=ꪑꪀ᭄ᦔꪮꪶꪶꪗ

            Thanking you

            Date=1/17/2023. Your por player
            Day =Tuesday. ꪑꪀ᭄ᦔꪮꪶꪶꪗ
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              R.Thanush
              Jan 17, 2023
              Report
              Copy

              HELLO,

              TEAM FREE FIRE INDIA

              My id was suspensed When i was playing the Game, I Haven"t Done Anything Wrong And I Am Sure That I
              Have followed Your Rules Of Conduct, And I am Sure That By Mistake You Have Suspensed My Account For no Valid Reason, This is My Humble

              Request To free fire Team To Unban my Account
              UID: [protected]
              User Name : RTV*WHITE444
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mallairfan
                Jan 17, 2023
                Report
                Copy

                Address: India

                Dear garena team i have already requested you that unban my id. This time i also request you that please unban my id please i am missing my id please unban it i will not do this again
                One day i was using hackand my id has been suspended i cannot do this again please unban my id please i request all of you please give me one chace i never do this again please

                Username:evilpayal♡

                UID:[protected]
                +1 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  8
                  895048002
                  Jan 17, 2023
                  Report
                  Copy

                  Address: India

                  Hello Garena,

                  Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                  4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall

                  hack).

                  But I can't control my angry... I'm tried to download a mod apk at last its

                  working... I got a wall hack apk I'm
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishabh dev2078
                    Jan 17, 2023
                    Report
                    Copy

                    Address: Uttarpradesh

                    Game name:wilsonA1719M game id: [protected] Dear Survivor, I understand your concern that you want to unsuspend your account. Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone. As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and final. While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumventing our detection methods. Rest assured that any offending parties are always investigated thoroughly before any ban is applied aside from the regular review of our anti-hack processes to ensure that only accounts guilty of hack/s are rightfully removed from the game No appeals will be entertained and apply for banned mobile devices as well. For more information please refer to our Abuse Policy. Regards Perry Free Fire Customer Service Officer help me sir please 😭😭
                    +1 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bristi Bairagya
                      Jan 17, 2023
                      Report
                      Copy

                      Address: West Bengal
                      Website: Chrome

                      My I'd was suspended when was playing the game, I haven't done anything wrong and Am sure that I have followed your rules of conduct, and Am sure that by mistake you have suspended my account for no valid reason, you can check My KD, Headshot rate i am a normal player, please check once my account.
                      My UID - [protected]
                      This is my humble request to free fire team to unban my account.🛑
                      +1 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rishabh dev2078
                        Jan 17, 2023
                        Report
                        Copy

                        Address: Uttarpradesh

                        Hello sir/madam, I am old player of Free fire but recently my I'd suspended without any type of third party. Please support me I love free fire so its humble request to you plz unsuspend my I'd as soon
                        it is humbly request to you😔😔😔
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mahesh gehlot
                          Jan 17, 2023
                          Report
                          Copy

                          Unspended my id
                          Uid = [protected]
                          Server = barzil server
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manish Tamang
                            Jan 17, 2023
                            Feb 2, 2023
                            This thread was updated on Feb 2, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Kathmandu

                            Complaint marked as Resolved
                            Game name:ⒼⓈㅤ♚ҞɪɴᎶ♚ㅤꔪ game id: [protected] Dear Survivor, I understand your concern that you want to unsuspend your account. Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone. As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and final. While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumventing our detection methods. Rest assured that any offending parties are always investigated thoroughly before any ban is applied aside from the regular review of our anti-hack processes to ensure that only accounts guilty of hack/s are rightfully removed from the game No appeals will be entertained and apply for banned mobile devices as well. For more information please refer to our Abuse Policy. Regards Perry Free Fire Customer Service Officer
                            Jan 17, 2023
                            Complaint marked as Resolved 
                            Complaint marked as Resolved Game name:ⒼⓈㅤ♚ҞɪɴᎶ♚ㅤꔪ game id: 2409495844 Dear Survivor, I understand your concern that you want to unsuspend your account. Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty of using a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone. As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and final. While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumventing our detection methods. Rest assured that any offending parties are always investigated thoroughly before any ban is applied aside from the regular review of our anti-hack processes to ensure that only accounts guilty of hack/s are rightfully removed from the game No appeals will be entertained and apply for banned mobile devices as well. For more information please refer to our Abuse Policy. Regards Perry Free Fire Customer Service Officer help me sir please 😭😭
                            Feb 02, 2023
                            Updated by Manish Tamang
                            unban my account
                            My id unban plz uid [protected]
                            My id ban without reason my uid [protected]
                            Uid [protected]
                            Place unban

                            Id unban - Comment #4083398 - Image #0
                            Id unban - Comment #4083398 - Image #1
                            Id unban - Comment #4083398 - Image #2
                            Place unban I'd [protected]

                            Id unban - Comment #4083399 - Image #0
                            আইডি আনবেন পিলিজ স্যার FJIL..POLA

                            Id unban - Comment #4083480 - Image #0
                            Uid - [protected]. Please help my account suspended please un band my id please 😭😭😭

                            Id unban - Comment #4083705 - Image #0
                            Helpful
                            10 other people found this review helpful
                            10 found this helpful
                            7 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Panchanan Ghosh
                              Jan 17, 2023
                              Report
                              Copy

                              Address: Kolkata
                              Website: Id ban

                              Hello,
                              Team Free Fire India,
                              With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.
                              Player Name :- I♤AM♤NOOB♡♡
                              I'd Number :- [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                2
                                2300320446
                                from Akole, Maharashtra
                                Jan 17, 2023
                                Report
                                Copy

                                Hello garena
                                My name is Rajendra. I am playing free fire from 4 years. This game is very good and joy ful. I like this game.
                                But one day I play free fire he show in loby " Your I'd is suspended" please unban my I'd please 🥺
                                My I'd is 58 level. My request to you unban my I'd
                                Please...
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Jan 17, 2023
                                  Report
                                  Copy

                                  Address: India

                                  Team freefire
                                  My freefire account has been suspended for playing random hacker freefire account has been suspended for abnormal activities
                                  Please review my freefire account for back or unban it as soon as possible
                                  My Game I'd =[protected]
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ayan63636363
                                    from Saidpur, Uttar Pradesh
                                    Jan 17, 2023
                                    Report
                                    Copy

                                    My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                                    my I'd details

                                    Player name - →ㅤᎡㅤɪㅤᎮㅤ!!!.
                                    Player uid - [protected]

                                    Please review my account again and Unban my I'd. This is my humble request.

                                    Thank you ...
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ayan63636363
                                      from Saidpur, Uttar Pradesh
                                      Jan 17, 2023
                                      Report
                                      Copy

                                      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                                      my I'd details

                                      Player name - →ㅤᎡㅤɪㅤᎮㅤ!!!.
                                      Player uid - [protected]

                                      Please review my account again and Unban my I'd. This is my humble request.

                                      Thank you ...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        9
                                        9335061510
                                        Jan 17, 2023
                                        Report
                                        Copy

                                        Address: सिंगापुर
                                        Website: garena free firegarena free fire

                                        , 😭😭😭😭😭😭😭😭😭🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏... आईडी[protected] निलंबित कर दी गई है किया है और मुझे यकीन है कि मैंने आपके आचरण के नियमों का पालन नहीं किया और मुझे यकीन है कि गलती से आपने मेरे है कि हैक हेडशॉट ऐप को प्रयोग किया खाते को बिना किसी वै के निलंबित कर दिया है ता मेरी कृपया मेरी आईडी वापस कर दो धन्यवाद धन्यवाद
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit