Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 131

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
[email protected]
Jan 16, 2023
Report
Copy

Address: India

Iam kiran i am playing free fire from 2 years they banned my id
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Irfan shamshad
    Jan 16, 2023
    Report
    Copy

    Address: India

    Dear garena team.Myname is payal, i am using free fire have been 3 years
    My account has been suspended

    My friend plays room with me and other 3 friends is in my side then we lose the custom 2nd day he gives me the hack and i also plays with him I am so soory for this.plzzz unban my id plzzzz
    Please give me a last chance i never do this again please please i request all of you please please

    Nickname: ༆ᵉᵛⁱˡPÄýäļ♡

    User id: [protected]
    Please help me
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sumitkumar32
      Jan 16, 2023
      Report
      Copy

      Address: Indian
      Website: www.garena.sg

      Hello,

      TEAM FREE FIRE INDIA

      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

      Player Name :-™LEGEND~®
      ID :- [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sumitkumar32
        Jan 16, 2023
        Report
        Copy

        Address: Indian

        Please unsuspend my free fire account it has been on 16/10/2022 this is my humble request.

        uid:-[protected].

        Thanks ❤️
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sumitkumar32
          Jan 16, 2023
          Report
          Copy

          Address: India

          Please unsuspend my free fire account this my humble request my suspended without any reason please help me my I'd suspend on 17/10/2022 please unsuspend my free fire account

          Uid:-[protected]

          Thanks
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            ahmedlegend
            Jan 16, 2023
            Report
            Copy

            Address: [email protected]
            Website: [email protected]

            Dear GarenaTeam
            I am a free fire player. I am 13+yearsold
            And have been playing free fire for two
            And a half years. But the gameplay I used to
            Play with Free Fire ID has now been suspended.
            My Free Fire ID was created with a Facebook
            account.
            But without my permission a hacker hacked my
            Facebook ID then logged in free fire and used
            Hack Maybe that's why my free fire I'd has been
            Suspended
            My sincere request to you. Garena Team.
            Please unsupended my free fire I'd
            My Free Fire ID :- [protected]
            Game Name :- Mohdahmed646
            Plese garena team give me one chance.plese do unsupend my account or I'd.
            Thank you Garena Team❤️
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rohit@890
              Jan 16, 2023
              Report
              Copy

              Hi Garena Team

              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

              Free Fire ID: [protected]
              Free Fire Username: _#_BAD_DEVIL

              Thanks
              Rohit kamble
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashutoshrajak555
                Jan 16, 2023
                Report
                Copy

                Address: Delhi

                Hi garena team,
                I am old player of free fire . I haven't use any hack by my self in my id .my facebook account was hacked so that I don't know how my id been suspended. I had used a lot of money in my account.I am a youtuber "Radiant star gaming". Please unsuspend my id I am suffering with great deals. A lot of scammers cheated me .they deceived me .
                Please help and unban my id
                UID- [protected]
                Name- Mr. Ashu
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MD Farjul
                  Jan 16, 2023
                  Report
                  Copy

                  Address: syilet
                  Website: crom

                  Hello,

                  TEAM FREE FIRE bangladsh

                  My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                  Player Name :- nayem ff
                  ID :- [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MD Farjul
                    Jan 16, 2023
                    Report
                    Copy

                    Address: siylet
                    Website: free fir

                    Hello ff tem my id ben pliz my id beck pliz pliz
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hgi
                      from Delhi, Delhi
                      Jan 16, 2023
                      Report
                      Copy

                      Sir pls unbanned my id
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Md utso
                        Jan 16, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hello,

                        TEAM FREE FIRE INDIA

                        My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                        Player Name :- T1XCYCLONE
                        ID :- [protected]
                        Jan 16, 2023
                        Complaint marked as Resolved 
                        Hello, TEAM FREE FIRE INDIA My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account Player Name :- T1XCYCLONE ID :- 1917548775
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          A K Srawan
                          Jan 16, 2023
                          Report
                          Copy

                          Address: Up

                          Please 🙏🥺 my account unsuspent garana free fire max Iuse tool ff but next not use please halp me🙏🙏🙏🙏🙏😭😭😭🙏...⇄
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mukesh marbade
                            Jan 16, 2023
                            Report
                            Copy

                            Address: Singapur
                            Website: Free fire soport

                            Hii,
                            Garena team--
                            My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
                            Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                            😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                            future I

                            My level_66
                            My uid _ [protected]
                            My Game name_ block 444

                            I am waiting
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mukesh marbade
                              Jan 16, 2023
                              Report
                              Copy

                              Address: Singapur
                              Website: Free fire support

                              Hii,
                              Garena team--
                              My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
                              Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                              😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                              future I

                              My level_66
                              My uid _[ [protected] ]
                              My Game name 🖤 block 444

                              I am waiting
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SGR_AYAAN
                                Jan 16, 2023
                                Report
                                Copy

                                Address: India

                                Hello Garena.

                                Hello Sir, My name is Ayaan and I am playing free fire from 2 year's and 2 month's 05/01/2023.
                                Morning I open my game and I see my Account has been suspended I am not using hack Please give my free fire account back. Thank you.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chandan33899
                                  from Mughalsarai, Uttar Pradesh
                                  Jan 16, 2023
                                  Report
                                  Copy

                                  Address: Ravi nagar

                                  My ID was suspended When Was Playing The Game, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                                  My ID details

                                  In game name:- R2W DEVIL YT

                                  UID:- [protected]

                                  DEAR SIR MY ID HAS BEEN SUSPENDED PLEASE HELP ME I HAVE MY MY EVERYTHING WITH THIS ID PLEASE PLEASE SIR
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Narshimha Derangulaa
                                    Jan 16, 2023
                                    Report
                                    Copy

                                    Address: Singapore
                                    Website: I'd unban

                                    HELLO FREEFIRE TEAM AND GARENA TEAM
                                    MYNAME IS Adam3le0205H
                                    My account was banned why because my friend was used third party in my account was banned I am top-up more than 2000rs my account was suspended on
                                    Exactly 3years no response so please grant me my dear team
                                    Uid [protected]
                                    I give promise to why because I don't use second time
                                    THANKS TO GARENA
                                    AND FREEFIRE INDIA
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      [email protected]
                                      Jan 16, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: freefirebangladesh,dhaka

                                      Hello,

                                      TEAM FREE FIRE BANGLADESH

                                      My ID Is Suspended 1 Year. I was not wrong

                                      But the people I used to top up from had their phones hacked so the ID was suspended. So it was not my fault. So I make a special request that my ID is returned.

                                      I spent a lot of dollars so it hurts for my ID

                                      my I'd details

                                      Player name - ᴛᴄシ︎ㅤғᴀʜɪᴍㅤ❸
                                      Player uid - [protected]

                                      Please my account recovery again and Unban my I'd . This is my humble request.

                                      Thank you ...
                                      Oct 15, 2023
                                      Complaint marked as Resolved 
                                      Dear Consumer Complaints Team. That is the application, As much money as I spend At this game. And in this game you have to top up with money, So I used to top up from them They had illegal tools on their mobiles.When they enter my id with that mobile, Then the Garena system uses those tools and creates id. So I want my account back, not mine who gave the top sub. I specially request your team to give back my so much trouble id
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhi1413
                                        from Agra, Uttar Pradesh
                                        Jan 16, 2023
                                        Report
                                        Copy

                                        Dear free fire team i am playing free fire for more than 3 years i am Level 58 and 1000 likes i am used first time third party application for only fun my id was suspended due to this. So please unsuspend my id it will never happened again in future
                                        Account Nickname: A_B_H_I.14
                                        Free Fire Account UID:[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (291)
                                          Parimatch India
                                          4
                                          (1814)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)