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Updated: Mar 2, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 131

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I
Irfan shamshad
Jan 16, 2023
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Address: India

Dear garena team.Myname is payal, i am using free fire have been 3 years
My account has been suspended

My friend plays room with me and other 3 friends is in my side then we lose the custom 2nd day he gives me the hack and i also plays with him I am so soory for this.plzzz unban my id plzzzz
Please give me a last chance i never do this again please please i request all of you please please

Nickname: ༆ᵉᵛⁱˡPÄýäļ♡

User id: [protected]
Please help me
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    S
    sumitkumar32
    Jan 16, 2023
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    Address: Indian
    Website: www.garena.sg

    Hello,

    TEAM FREE FIRE INDIA

    My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

    Player Name :-™LEGEND~®
    ID :- [protected]
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      S
      sumitkumar32
      Jan 16, 2023
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      Address: Indian

      Please unsuspend my free fire account it has been on 16/10/2022 this is my humble request.

      uid:-[protected].

      Thanks ❤️
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        S
        sumitkumar32
        Jan 16, 2023
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        Address: India

        Please unsuspend my free fire account this my humble request my suspended without any reason please help me my I'd suspend on 17/10/2022 please unsuspend my free fire account

        Uid:-[protected]

        Thanks
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          A
          ahmedlegend
          Jan 16, 2023
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          Address: [email protected]
          Website: [email protected]

          Dear GarenaTeam
          I am a free fire player. I am 13+yearsold
          And have been playing free fire for two
          And a half years. But the gameplay I used to
          Play with Free Fire ID has now been suspended.
          My Free Fire ID was created with a Facebook
          account.
          But without my permission a hacker hacked my
          Facebook ID then logged in free fire and used
          Hack Maybe that's why my free fire I'd has been
          Suspended
          My sincere request to you. Garena Team.
          Please unsupended my free fire I'd
          My Free Fire ID :- [protected]
          Game Name :- Mohdahmed646
          Plese garena team give me one chance.plese do unsupend my account or I'd.
          Thank you Garena Team❤️
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            R
            rohit@890
            Jan 16, 2023
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            Hi Garena Team

            I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

            Free Fire ID: [protected]
            Free Fire Username: _#_BAD_DEVIL

            Thanks
            Rohit kamble
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              A
              Ashutoshrajak555
              Jan 16, 2023
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              Address: Delhi

              Hi garena team,
              I am old player of free fire . I haven't use any hack by my self in my id .my facebook account was hacked so that I don't know how my id been suspended. I had used a lot of money in my account.I am a youtuber "Radiant star gaming". Please unsuspend my id I am suffering with great deals. A lot of scammers cheated me .they deceived me .
              Please help and unban my id
              UID- [protected]
              Name- Mr. Ashu
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                M
                MD Farjul
                Jan 16, 2023
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                Address: syilet
                Website: crom

                Hello,

                TEAM FREE FIRE bangladsh

                My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                Player Name :- nayem ff
                ID :- [protected]
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                  M
                  MD Farjul
                  Jan 16, 2023
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                  Address: siylet
                  Website: free fir

                  Hello ff tem my id ben pliz my id beck pliz pliz
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                    H
                    Hgi
                    from Delhi, Delhi
                    Jan 16, 2023
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                    Sir pls unbanned my id
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                      M
                      Md utso
                      Jan 16, 2023
                      Resolved
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                      Resolved

                      Hello,

                      TEAM FREE FIRE INDIA

                      My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                      Player Name :- T1XCYCLONE
                      ID :- [protected]
                      Jan 16, 2023
                      Complaint marked as Resolved 
                      Hello, TEAM FREE FIRE INDIA My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account Player Name :- T1XCYCLONE ID :- 1917548775
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                        A
                        A K Srawan
                        Jan 16, 2023
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                        Address: Up

                        Please 🙏🥺 my account unsuspent garana free fire max Iuse tool ff but next not use please halp me🙏🙏🙏🙏🙏😭😭😭🙏😭🙏😭🙏😭😭😭🙏🙏🙏�...⇄
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                          M
                          Mukesh marbade
                          Jan 16, 2023
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                          Address: Singapur
                          Website: Free fire soport

                          Hii,
                          Garena team--
                          My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
                          Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                          😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                          future I

                          My level_66
                          My uid _ [protected]
                          My Game name_ block 444

                          I am waiting
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                            M
                            Mukesh marbade
                            Jan 16, 2023
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                            Address: Singapur
                            Website: Free fire support

                            Hii,
                            Garena team--
                            My Free Fire I'd Ben Only Used glitch file Which Is Only Used For
                            Fun🙃 I Didn't Know Because Of This My Free Fire I'd Ban! 😫😫😫
                            😫😫😫😫😫😫😫😫😫Request You My l'd be unbanned and in
                            future I

                            My level_66
                            My uid _[ [protected] ]
                            My Game name 🖤 block 444

                            I am waiting
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                              S
                              SGR_AYAAN
                              Jan 16, 2023
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                              Address: India

                              Hello Garena.

                              Hello Sir, My name is Ayaan and I am playing free fire from 2 year's and 2 month's 05/01/2023.
                              Morning I open my game and I see my Account has been suspended I am not using hack Please give my free fire account back. Thank you.
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                                C
                                Chandan33899
                                from Mughalsarai, Uttar Pradesh
                                Jan 16, 2023
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                                Address: Ravi nagar

                                My ID was suspended When Was Playing The Game, I Haven't Done Anything Wrong And Am Sure That I Have Followed Your Rules Of Conduct, And Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                                My ID details

                                In game name:- R2W DEVIL YT

                                UID:- [protected]

                                DEAR SIR MY ID HAS BEEN SUSPENDED PLEASE HELP ME I HAVE MY MY EVERYTHING WITH THIS ID PLEASE PLEASE SIR
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                                  N
                                  Narshimha Derangulaa
                                  Jan 16, 2023
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                                  Address: Singapore
                                  Website: I'd unban

                                  HELLO FREEFIRE TEAM AND GARENA TEAM
                                  MYNAME IS Adam3le0205H
                                  My account was banned why because my friend was used third party in my account was banned I am top-up more than 2000rs my account was suspended on
                                  Exactly 3years no response so please grant me my dear team
                                  Uid [protected]
                                  I give promise to why because I don't use second time
                                  THANKS TO GARENA
                                  AND FREEFIRE INDIA
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                                    J
                                    [email protected]
                                    Jan 16, 2023
                                    Resolved
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                                    Resolved

                                    Address: freefirebangladesh,dhaka

                                    Hello,

                                    TEAM FREE FIRE BANGLADESH

                                    My ID Is Suspended 1 Year. I was not wrong

                                    But the people I used to top up from had their phones hacked so the ID was suspended. So it was not my fault. So I make a special request that my ID is returned.

                                    I spent a lot of dollars so it hurts for my ID

                                    my I'd details

                                    Player name - ᴛᴄシ︎ㅤғᴀʜɪᴍㅤ❸
                                    Player uid - [protected]

                                    Please my account recovery again and Unban my I'd . This is my humble request.

                                    Thank you ...
                                    Oct 15, 2023
                                    Complaint marked as Resolved 
                                    Dear Consumer Complaints Team. That is the application, As much money as I spend At this game. And in this game you have to top up with money, So I used to top up from them They had illegal tools on their mobiles.When they enter my id with that mobile, Then the Garena system uses those tools and creates id. So I want my account back, not mine who gave the top sub. I specially request your team to give back my so much trouble id
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                                      A
                                      Abhi1413
                                      from Agra, Uttar Pradesh
                                      Jan 16, 2023
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                                      Dear free fire team i am playing free fire for more than 3 years i am Level 58 and 1000 likes i am used first time third party application for only fun my id was suspended due to this. So please unsuspend my id it will never happened again in future
                                      Account Nickname: A_B_H_I.14
                                      Free Fire Account UID:[protected]
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                                        M
                                        M. Tiwari Pandit Ji
                                        Jan 16, 2023
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                                        Address: Singapore

                                        Please unsuspend my id😭😭😭 [protected] skin tool use but next time not use please sorry unsuspend my id😭 [protected]
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