Claimed

Garena Complaints & Reviews

www.garena.sg

1

Updated: Dec 21, 2025

Complaints 12383

Resolved

811

Unresolved

11572

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena

Garena reviews & complaints page 172

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: [email protected]

Website: Free fire.com.in

Garena — Free fire
Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :Ꭺʟᴏɴᴇ★salman ID:-[protected][protected]

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Website: Garena free fire

Hello Garena,
Hello Sir, my name is GOKUL. I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, my user ID is PN★DELETEᶠᶠ:[[protected])

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname PN★DELETEᶠᶠ

user ID([protected])

Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SIKANDRA RAO NAGALA SHEESHGAR 204245

Dear Garenafree fire, . please unban my I'd I use hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, jump 2RRR vip injector) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT UID([[protected]]) IN GAME MISS LISA STYLISH TEXT NOW I CAN'T GENERATED STYLISH TEXT

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Singapore

Dear Garena,
I am playing Free Fire since last 2 years.
My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, srry.
MY FREE FIRE ID - [protected]
ID LEVEL - 65
Have a great day ahead.

[Help me]-------THANK YOU----

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Hello Garena,
Hello Sir, my name is GOKUL. I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is PN★DELETEᶠᶠ my user ID is:[[protected])

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname
PN★DELETEᶠᶠ
user ID([protected])

Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: India

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT

Thank you...🙏🙏🙏

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Thank you...🙏🙏🙏

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT

I'm waiting 😭
Thank you...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SIKANDRA RAO NAGALA SHEESHGAR 204212

Website: I'd not unsuspend this website i have not use next time

Hello Garena,
Hello Sir, my name is GOKUL. I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, Best;:;gamer my user ID is:[[[protected]])

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname
Best;:;gamer
user ID([[protected]])

Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�...⇄ VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sontabugh

My I'd was hacked fre months ago but now when I get it back it shows I'd suspended due to abnormal behaviour please unban it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My name is sahran sir my I'd was banned 1 year ago sir my friend was playing from this account while this was banned but he told me I did not use any hack or any third party app sir I am playing free fire from more than 3 years sir please unban my I'd that will be your kindness free fire I'd [protected]
Name GW SAHRAN 2M
please sir humble request

Dec 25, 2022

Complaint marked as Resolved

View replies

Z

Zack242

Dec 29, 2022

Hi Garena team I just want to complaint about my ff account in these past 5weeks I’ve been in a serious conditions which is a cancer stage 4 and then December 28 I opened my account without knowing what happened pls Garena team I need u to udban my ff account I didn’t even use third party applications I didn’t open my account for these past few weeks pls Garena team help me unban my ff account because I’m gonna sell it after my account is unban I need money for my hospital bills I don’t have much time left I have a cancer stage 4 that I face now pls Garena team help me my life is on the line my mother and father can’t event afford to pay my hospital bills I’m getting better but when the doctor said i[censored] can’t pay the hospital bills we can’t treat u anymore and if we don’t treat u every day and day by day ur cancer will getting much worse pls Garena I’m begging u unban my ff account I need to sell that account please Garena that account is my last hope my only hope to survive in this cancer pls I’m begging u Garena I’m having a serious problem that me and my family can’t even afford to pay pls I need my account Garena I didn’t even use a third party applications etc. I don’t know what happened I just opened it a while ago pls Garena help me I don’t have much time left pls unban my ff account.

UID:[protected]
Pls I’m begging u Garena I don’t have the strength to find money to earn money please that account is my last hope to survive and to become a healthy person pls help me Garena this is my last chance tomorrow I can’t send a form anymore because the doctor said if I focus on using cp too much may cancer will get worse I need a rest pls Garena help me unban my account I’m begging u. Pls help me Garena I need my account pls fix it after ur done fixing it I’m gonna go and try ask my friend to find me a buyer to sell it for a high price because I need money to pay my hospital bills my father and mother can’t even afford that much money pls Garena I’m begging u. Try checking my kd and headshot rate pls Garena I’m just a normal player pls also I didn’t open my account for these past 5 weeks because I have a cancer so I need to rest pls Garena solve my ff account problem pls unban it My ff account is Singapore pls help me I need it pls I need ur help Garena I followed ur rules I didn’t break it pls help me Garena pls I’m begging u I don’t want to die not today not tomorrow not next week not next month pls Garena I have soo many future pls unban my ff account so that I can sell it that’s my only hope pls Garena help me Ff account Singapore server or region pls Garena I need ur help.

Unban my I'd 1172451878 - Comment #4078882 - Image #0

Unban my I'd 1172451878 - Comment #4078882 - Image #1

Unban my I'd 1172451878 - Comment #4078882 - Image #2

Unban my I'd 1172451878 - Comment #4078882 - Image #3

Z

Zack242

Dec 29, 2022

Hi Garena team I just want to complaint about my ff account in these past 5weeks I’ve been in a serious conditions which is a cancer stage 4 and then December 28 I opened my account without knowing what happened pls Garena team I need u to udban my ff account I didn’t even use third party applications I didn’t open my account for these past few weeks pls Garena team help me unban my ff account because I’m gonna sell it after my account is unban I need money for my hospital bills I don’t have much time left I have a cancer stage 4 that I face now pls Garena team help me my life is on the line my mother and father can’t event afford to pay my hospital bills I’m getting better but when the doctor said i[censored] can’t pay the hospital bills we can’t treat u anymore and if we don’t treat u every day and day by day ur cancer will getting much worse pls Garena I’m begging u unban my ff account I need to sell that account please Garena that account is my last hope my only hope to survive in this cancer pls I’m begging u Garena I’m having a serious problem that me and my family can’t even afford to pay pls I need my account Garena I didn’t even use a third party applications etc. I don’t know what happened I just opened it a while ago pls Garena help me I don’t have much time left pls unban my ff account.

UID:[protected]
Pls I’m begging u Garena I don’t have the strength to find money to earn money please that account is my last hope to survive and to become a healthy person pls help me Garena this is my last chance tomorrow I can’t send a form anymore because the doctor said if I focus on using cp too much may cancer will get worse I need a rest pls Garena help me unban my account I’m begging u. Pls help me Garena I need my account pls fix it after ur done fixing it I’m gonna go and try ask my friend to find me a buyer to sell it for a high price because I need money to pay my hospital bills my father and mother can’t even afford that much money pls Garena I’m begging u. Try checking my kd and headshot rate pls Garena I’m just a normal player pls also I didn’t open my account for these past 5 weeks because I have a cancer so I need to rest pls Garena solve my ff account problem pls unban it My ff account is Singapore pls help me I need it pls I need ur help Garena I followed ur rules I didn’t break it pls help me Garena pls I’m begging u I don’t want to die not today not tomorrow not next week not next month pls Garena I have soo many future pls unban my ff account so that I can sell it that’s my only hope pls Garena help me Ff account Singapore server or region pls Garena I need ur help.

Unban my I'd 1172451878 - Comment #4078883 - Image #0

Unban my I'd 1172451878 - Comment #4078883 - Image #1

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: [email protected]

Website: Free fire.com

Garena — Hesab Qadaas
Salam mənim oyun hesabım qadağan olunub mən bilmədən qadağan olunan proqramlardan isdifadə etmişəm sizdən xaiş edirəmki hesabımın qadağasını qaldırasınız və mən birdə belə bir iş görməyəcəm və yaxud qarşı qarşıya olmuyacam
E-mail: [protected]@gmail.com
Free Fire İd: [protected]
Free Fire Name:Alone salman

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear mods my free fire id suspended problem please fix right now

UID[protected]

Thanks...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear GarenaTeam
I am a free fire player. I am 13+yearsold
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has been
Suspended
My sincere request to you. Garena Team.
Please unsupended my free fire I'd
My Free Fire ID [protected]
Game Name ᴋɢꜰܔARJUNㅤYT
Plese garena team give me one chance.plese do unsupend my account or I'd.
Thank you Garena Team❤️

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Id undan

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Id unban

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Id undan

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: India

Id unban

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: BAHJOI ROAD SAMBHAL, NEAR BY DJ SHARMA

Please recover my ID Monday I use third party application and suspended my ID next day please help me me tired for help name Mahakal©NIS♥ UID [protected]

THANKS YOU ❤️

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines