Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 174

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
[email protected]
Dec 24, 2022
Report
Copy

Address: khiledi mp

Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. ID:-[[protected]]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    F
    Fɪɴᴀʟ⚠️Kɪɴɢ
    Dec 24, 2022
    Report
    Copy

    Address: India
    Website: Garena

    TEAM FREE FIRE INDIA

    My FREE FIRE I, d Ban I only use Headshot Hacking wich is only use for fun I Didn't know Because of this my FREE FIRE I'd Ban I request you My I'd be unbanned and in future I will not do any such mistake .🥺🥺🥺🥺🥺🥺🥺🥺🥺ðŸ¥�...⇄

    I m waiting ...😪

    Player name- Fɪɴᴀʟ⚠️Kɪɴɢ
    ID:[protected]
    Helpful
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jasimuddin
      Dec 24, 2022
      Report
      Copy

      Address: Hojai
      Website: Free fire.com

      Garena — ID unsuspend request
      Hi! Garena
      With due respect, I want to say that sorry for the mistake o[censored]sing skin tool but I was not the person who done this mistake.My younger brother did this mistake.I beg you to forgive me once.I promise that I am not going to do this mistake again.If you are not going to do anything then your a player will be upset.As you are my god and everything Free Fire.If I have done mistake then forgive.Plzzz plzzz plzzz get my ID unsuspend.I again promise you that I will not going to do this mistake again.
      Your Player,
      Nepal-is-Op
      UID:[protected][protected]
      Plz forgive me and get my ID unsuspend. Alone salman
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        X
        Xeyal
        Dec 24, 2022
        Report
        Copy

        Address: Singapur
        Website: Garena

        Salam mənim oyun hesabım qadağan olunub mən bilmədən qadağan olunan proqramlardan isdifadə etmişəm sizdən xaiş edirəmki hesabımın qadağasını qaldırasınız və mən birdə belə bir iş görməyəcəm və yaxud qarşı qarşıya olmuyacam
        E-mail: [protected]@gmail.com
        Free Fire Ä°d: [protected]
        Free Fire Name: ᎻOTㅤƏXİㅤSNS
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mondira Chowdhury
          Dec 24, 2022
          Report
          Copy

          Address: India

          Hello dear garena...
          My name is Pritam.My free fire account is suspend.Becase i use injector hack for fun.Please dear garena give me a one chance.

          UID-[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rudranil podder
            Dec 24, 2022
            Report
            Copy

            Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

            Hey,
            dear garena, I'm rudranil podder and I'm from india.
            [protected] this is my uid, I opened the game today as usual but today my id got banned, because I used the headshot hack the day before. So dear garena give me a last chance. I can't live without my account. I will not use hack Anywhere else, I swear.

            garena plz plz plz unban my free fire account as soon
            Possible... 🙏🙏🙏🙏🙏


            In game Name ---- 亗ㅤꕶʜᴀʜᴢᴀᴅᴀㅤ亗

            Uid ---- [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              Cleopatralvl
              Dec 24, 2022
              Report
              Copy

              Website: garena.sg

              Hi Garena Team

              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. i do attest to teaming up with a hacker which is due to your matchmaking i also couldn't have quit the game because i would loose points and i am truly sorry.i presently did a uid to up of 9000 diamonds into that acc and all of a sudden it gets banned with my diamonds still in it please unban my acc as soon as you can

              Free Fire ID: protected
              Free Fire Username: sᴏʏㅤᴄʟᴇᴏ!
              Free Fire Server: NORTH AMERICA SERVER

              Thanks
              Vanessa
              View replies
              Free fire uid:[protected]
              Reply
              Exactly as I said now the hacker that used hack is trying to run away while having my account I haven't been able to log in garena please help me out before my account is taken from me forever
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mondira Chowdhury
                Dec 24, 2022
                Report
                Copy

                Address: India

                Dear mods my free fire I'd suspended
                Please fix right now...

                UID-[protected]

                Thanks...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satyaveer usendi
                  Dec 24, 2022
                  Report
                  Copy

                  Address: Singapore

                  Dear, free fire company I love to play free fire. My I'd was suspended without using third party app or hack my I'd had been suspended.If I'd suspend problem will not solve. I delete free fire due to un-neccesary suspend. So it is better to solve this problem as soon as possible

                  I hope you solve these problem .

                  Thank you,
                  Free fire max

                  I'd : [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Satyaveer usendi
                    Dec 24, 2022
                    Report
                    Copy

                    Address: Singapore

                    Dear free fire company I love free fire my free fire acount was suspended. I will not use any third party app or hack then also you suspended my account . please solve these problem soon as possible.This was the wearst experience.I will never face from 1 month it is not open due to suspended.

                    I hope you clear these problem soon as possible .

                    Thank you,

                    Free fire max

                    I'd :-[protected]

                    If you unsuspend my I'd then I will enjoy my game .please garena team solve my account issue.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      [email protected]
                      Dec 24, 2022
                      Report
                      Copy

                      Address: Singapore

                      Hi! Garena
                      With due respect, I want to say that sorry for the mistake o[censored]sing skin tool but I was not the person who done this mistake.My younger brother did this mistake.I beg you to forgive me once.I promise that I am not going to do this mistake again.If you are not going to do anything then your a player will be upset.As you are my god and everything Free Fire.If I have done mistake then forgive.Plzzz plzzz plzzz get my ID unsuspend.I again promise you that I will not going to do this mistake again.
                      Your Player,
                      Nepal-is-Op
                      UID:[protected]
                      Plz forgive me and get my ID unsuspend.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        Cleopatralvl
                        Dec 24, 2022
                        Report
                        Copy

                        Hi Garena Team

                        I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. I do attest to teaming up with a hacker which Is due to your matchmaking I alsl couldn't have quit the game because I would loose points and I am truly sorry. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.i presently did a uid to up of 9000 diamonds into that acc and all of a sudden it gets banned with my diamonds still in it please unban my acc as soon as you can

                        Free Fire ID: protected
                        Free Fire Username: sᴏʏㅤᴄʟᴇᴏ!
                        Free Fire Server: NORTH AMERICA SERVER

                        Thanks
                        Vanessa
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jeevanantham Jeevanantham Jeevanantham
                          Dec 24, 2022
                          Report
                          Copy

                          Address: Singapore
                          Website: Garena free fire

                          Hi Garena Team

                          I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                          Free Fire ID: [protected]
                          Free Fire Username: LKSㅤBESTㅤ么

                          Thanks
                          Your Name . S. JEEVANANTHAM
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            [email protected]
                            Dec 24, 2022
                            Report
                            Copy

                            Address: [email protected]
                            Website: Free fire.com

                            TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                            Player Name :-

                            ID:- [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Bad Londa A
                              Dec 24, 2022
                              Report
                              Copy

                              Address: India

                              Dear Garena team
                              I, am Free fire player, i, am 14 years old boy and I've been playing free fire
                              For two and a half years .but gameplay i used to play with free fire id has now been suspended .my free fire id was created with facebook account .

                              But without my permisson a hacker hacked my facebook id then logged in free fire and used headshot hack may be thats why my free fire id has suspended

                              My sincere request to you, garena team
                              My free fire uid [protected] my id unsespend please
                              Thank you
                              Nickname ᴮᴬᴰ〲Ꮮ๏ɴᴅᴀ❤A
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                janak somai
                                Dec 24, 2022
                                Report
                                Copy

                                Address: nepal

                                Please my id unban
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MD Murtaza
                                  Dec 24, 2022
                                  Report
                                  Copy

                                  Address: Raghunath pur , Purulia in west bengal

                                  Hello,

                                  TEAM FREE FIRE INDIA

                                  My FREE FIRE I, d Ban I only use Headshot Hacking wich is only use for fun I Didn't know Because of this my FREE FIRE I'd Ban I request you My I'd be unbanned and in future I will not do any such mistake .🥺🥺🥺🥺🥺🥺🥺🥺🥺ðŸ¥�...⇄

                                  I m waiting ...😪

                                  Player name- 『ᴳᴳ』ᴮᴬᴰʙᴏʏ亗
                                  ID:[protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    [email protected]
                                    Dec 24, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Islampur, west bengal, India

                                    Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :-༄ᴘʀᴀᴅᴇᴇᴘ࿐ ID:-[protected]
                                    Dec 24, 2022
                                    Complaint marked as Resolved 
                                    Dear garena unban my free fire account Player Name :-༄ᴘʀᴀᴅᴇᴇᴘ࿐ ID:-1696950356
                                    View replies
                                    Garena — Free fire
                                    Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :Ꭺʟᴏɴᴇ★salman ID:-[protected][protected]
                                    Reply
                                    Hallo
                                    Dear Garena,
                                    I am playing Free Fire since last 2 years.
                                    My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID - [[protected]]
                                    ID LEVEL - 59
                                    Have a great day ahead.

                                    [Help me]-------THANK YOU----
                                    Reply
                                    Dear garena unban my free fire account Player NameOP BLACK 444 [protected] PLEASE MERI ID BAND KAR DO UNBEN
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      [email protected]
                                      Dec 23, 2022
                                      Report
                                      Copy

                                      Address: India

                                      Hi garena
                                      I am sorry for using hack
                                      Please unban my ff id
                                      [protected]
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        [email protected]
                                        Dec 23, 2022
                                        Report
                                        Copy

                                        Address: India

                                        Hello garena
                                        I am Abhay jamwal
                                        Few day ago my id had be suspend
                                        Because i am using injector
                                        I am sorry for using hack
                                        Please unban my id i have only one id
                                        This was my uid
                                        [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (291)
                                          Parimatch India
                                          4
                                          (1814)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)