Garena Complaints & Reviews

We cannot be certain if cheating was a result of the account being stolen or intentionally conducted by players. Please keep your account login information secured. To ensure fairness to all players, we will not unban accounts that were found with evidence of cheating.

Sir I'd suspended please recover my account 🙏
I'd - [protected]

I'm the owner of this I'd want to request you that my I'd was once hacked by one of the friend and he used unfair means which I'm unaware of when I recovered my I'd it was already suspended . please we really didn't use any unfair means and i respect fair play . I'm also YouTube who promotes a fair gameplay.😭😭🙏🙏🙏🙏🙏😭ð...⇄

I really request you unban my id i have been playing simce 3 year's
So i request please unban my I'd i.ll always grateful to garena team 😭😭😭😭😭😭😭🙏🙏ðŸ�...⇄

I'd - [protected]

Garina, my account has been blocked because of downloading the Free Fire game from another site. Please forgive me because I did not know the name :NINA
Hands:[protected] The
problem: the account was banned by a shipping method that I did not know was illegal.
Please solve it as soon as possible.
my email name [protected]@gmail.com
Please help me.
Thanks.

We cannot be certain if cheating was a result of the account being stolen or intentionally conducted by players. Please keep your account login information secured. To ensure fairness to all players, we will not unban accounts that were found with evidence of cheating.

Dear survivor,

We strictly checked your account before banning your account,
As such we adopt zero tolerance, Any account found guilty for using third parties app will be permanently suspended and is final. No appeal will be entertained.

Regards,
Team Garena Free Fire.

If you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty o[censored]sing a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone.

As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and is final.

While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods.

Rest assured that any offending parties are always investigated thoroughly before any ban is applied aside from the regular review of our anti-hack processes to ensure that only accounts guilty of hack/s are rightfully removed from the game.

No appeals will be entertained and apply for banned mobile devices as well. For more information please refer to our Abuse Policy.

We adopted a zero-tolerance policy, any account found guilty will be permanently suspended and is final.
No appeals will be entertained.