Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 213

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aazoo Bahi
Nov 19, 2022
Report
Copy

Address: Jammu and Kashmir

Hello
Free fire team
My I'd was suspended please help me.vuam using for ND Tool for Play Store only fun please my I'd unsuspend i not use for this app please help 😭😭😭😭😭😭
Player name AZAD KASHMIR
Player id [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Alvin Sunil
    Nov 19, 2022
    Report
    Copy

    Address: City Drive Apartments, North Janatha Road, Palarivattam, City Drive Apartments, North Janatha Road, Palarivattam, City Drive Apartments, North Janatha

    Dear Garenafree fire, .
    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    ""I LOVE FREE FIRE GIVE ME A CHANCE""
    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
    PLEASE UNSUSPEND MY ACCOUNT
    Uid:[protected]
    Level:60
    Email: [protected]@gmail.com
    I'm waiting 😭
    Thank you...🙏🙏🙏
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Thakor chetanbhai
      Nov 19, 2022
      Report
      Copy

      Address: Indin
      Website: Unban please

      Hello

      Dear garena team My free fire i'd Ban i only use tool application which is only used for fun I Didn't Know Because of this my free fire i'd Ban I Request you my i'd be unbanned and in fiture I will not do any such mistake😭😭😭😭😭 please my id[protected]
      MR_KARTIK99
      Free fire ID Bina hack ke suspen
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vikash tande
        Nov 19, 2022
        May 19, 2023
        This thread was updated on May 19, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Chattisdghd
        Website: garenafreefire.com

        Due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake i.am check hack used one day use and delete hack for id config file use my mistake please give me one chance have suspended My Account for unban, This is my Humble Request to Free Fire Team to Unban My Account.thank you
        My uid [protected] police give me
        Uid:[protected]. Level:58. I'd: ༄ᵀᴳ⋆✰ᴠɪᴋᴀꜱʜ࿐
        Nov 20, 2022
        Complaint marked as Resolved 
        Free fire id suspended t
        Hello,

        TEAM FREE FIRE INDIA,

        My ID Was Suspended When I Was Playing The Game I Haven't Done Anything Wrong And I Am Sure That I Have followed Your Rules Of Conduct, And I Am Sure That I Have followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.
        This is my Humble Request to Free Fire Team To Unban My Account.

        Player Name :- EN GOD 111
        ID :[protected]
        Sir please 🙏🙏🥺😭🥺😭🥺😭😭😭🥺🙏🙏 accept my request please

        Thank you. Garena free fire
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vikash tande
          Nov 19, 2022
          Report
          Copy

          Address: Chattisdghd
          Website: Freefire.com

          Free fire I'd unsuspend
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bhola Mandal
            Nov 19, 2022
            Report
            Copy

            Address: [email protected]
            Website: Help

            Dear Garena free fire,
            please unban my l’d I use config file hack one time just for fun please unban my fre fire account Il’d(llprotected]]) once unbanned my free fire account in future I never used any hack I spend almost 10, 000INR its my old l’d I am also belong to a poor family please unban my free fire account please, please, AAA HOPE YOU UNBAN MY FREE FIRE ACCOUNT I LOVE FREE FIRE GIVE MEA CHANCE GIVE MEA CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEN
            MY ACCOUNT Uid:[protected]
            In game name: MR ganpat
            Level:52
            I’m waiting Thank you…
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Unnineymar
              Nov 19, 2022
              Report
              Copy

              Address: Garena

              Hello free fire team,
              My account was hacked by someone and guy used some hack on my account due to which my ID got banned after I'd ban this guy gave me back my ID password again. My ID is ban due to which I am very worried so please my requset to you please unban my ID I am very worrked so plz please help me
              I want unban my free fire account please 😭
              UID: [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Parth ahir
                Nov 19, 2022
                Report
                Copy

                Address: Gujarat

                Hello
                Free fire team
                My I'd was suspended please help me.vuam using for ND Tool for Play Store only fun please my I'd unsuspend i not use for this app please help me 😭😭😭😭😭😭🥺🥺🥺🥺Unsuspend my account. Give me a chance. I have a problem creating a video in YouTube.

                Uid[protected]
                Ff name - I AM PARTH⚡⚡
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Koya Santosh reddy
                  Nov 19, 2022
                  Report
                  Copy

                  Address: Singapur

                  Hello,

                  TEAM FREE FIRE INDIA,

                  My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

                  This is my Humble Request to Free Fire Team To Unban My Account.

                  Player Name :- [ନଟୁ ] [ଭାଇ ]

                  ID:[[protected]]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Santu.s2
                    Nov 19, 2022
                    Report
                    Copy

                    Address: West Bengal

                    Free fire account suspend (04/12/2021) please unsuspend my account.
                    Hack name- glitch file
                    UID[protected]

                    Please unsuspend my account😔
                    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.
                    Game I'd Name :Tr Pinku Ff
                    Uid :[protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Z
                      zewy
                      Nov 19, 2022
                      Report
                      Copy

                      Address: FUSIONOPOLIS PLACE,17-10,GALAXIS,signapore
                      Website: Free fire Garena or free fire Garena help center

                      So for over a year I have had my free fire Garena account suspended, I received the information on the screen when entering the game, you used abnormal skills in the game, the account is suspended, so I have no idea what I have I used to say that, but you know that I played a CS RANK mode after which I took a break from the game, I invested 100 pounds after 4-5 hours when I went in to play I could no longer access the account at which normally I'm connected with Facebook, they after so much investment suspended me every possible right after I invested over 1800 pounds, I don't think that's normal, it's a scam, qualified theft, please consider doing something, of course the name of the game was something like that
                      Mame: SK zewy
                      ID:[protected]
                      Conected to acount wth Facebook:marian marian.
                      Thanks very much
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shield@
                        from Coimbatore, Tamil Nadu
                        Nov 19, 2022
                        Report
                        Copy

                        Address: Singapore

                        Hi garena freefire i am from India in Coimbatore I am play freefire more than 4 year's, and my game level is 55 and 1200+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected] Free fire my love...free fire is a very nice app u love u free fire. ❤️❤️❤️ Thank you sir 💓💓
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kdas777
                          from Kolkata, West Bengal
                          Nov 19, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                          Hello Free Fire Team

                          Sir I have unknowingly used a config file in my Free Fire ID due to which my id has been suspended for 4 months. I won't make that mistake again, so please send me my Free Fire ID. will be eternally grateful for unsuspending the ID.

                          UID :- ([protected])

                          IN GAME NAME :- ( CRAZY_KD)

                          Thank you so much.
                          Nov 19, 2022
                          Complaint marked as Resolved 
                          Dear Survivor, I understand your concern that you want to unsuspend your account. Please be noted that if you receive a message "There are abnormal activities with your account. It has been suspended", it means your account was found guilty of using a third-party application. Please note that the use of such applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behavior undermines the integrity of the community and ruins the game for everyone. As such, Free Fire has adopted a zero-tolerance policy, and any account found guilty will be permanently suspended and is final. While we do have proof, such information is confidential and is not disclosed to prevent players from figuring out workarounds or circumvent our detection methods. Rest assured that any offending parties are always investigated thoroughly before any ban is applied aside from the regular review of our anti-hack processes to ensure that only accounts guilty of hack/s are rightfully removed from the game No appeals will be entertained and apply for banned mobile devices as well. For more information please refer to our Abuse Policy.
                          Hello
                          TEAM FREE FIRE
                          I have not done anything wrong and I'm sure I have followed your rules of conduct and you have
                          Suspended my account for not any valid reason please back my account as son as possible
                          Uid:[protected]
                          Name:༄Š᭄ᏕᎧᏂᏋᏝ᭄ᴮˢ࿐
                          Thanks you so much
                          Free fire max unsupend 2 (2/9/2022) please
                          My account suspende
                          Name hack headshot tool

                          Thanks
                          Dear Garena
                          My free fire account has been suspended (02/11/2022) recently without any reason. I sware that i have not used any hack or third party application to cheat in game.My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible.
                          Uid-[protected]
                          Helpful
                          5 other people found this review helpful
                          5 found this helpful
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nishant Kumar jha
                            Nov 18, 2022
                            Report
                            Copy

                            Address: Mumbai
                            Website: 2640367829

                            Free fire account suspended (17/9/2022) please unsuspend my account. Payment done.

                            Hack name-skin tool.

                            UID-[protected]
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nov 18, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Singapore
                              Website: garena.com

                              Hello, , My ID Was suspended When I Was Playing
                              The Game, I Haven't Done Anything Wrong And
                              I Am Sure That I Have Followed Your Rules Of
                              Conduct, And I Am Sure That By Mistake You
                              Have Suspended My Account For No Valid
                              Reason, you can check my KD, headshot rate
                              I'm a normal player, please check once my
                              account. This is my Humble Request to Free
                              Fire Team To Unban My Account.

                              Player Name :-hackff5227R

                              ID:-[protected]
                              Dec 13, 2022
                              Complaint marked as Resolved 
                              Hello, TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :-hackff5227R ID:-2767393234
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sahtruhan Kumar
                                Nov 18, 2022
                                May 19, 2023
                                This thread was updated on May 19, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: [email protected]

                                My account has suspended (04/11/2022) please unsuspend my account. Give me my account back HACK NAME:- injector UID:-[protected]UID NAME༄ᶦᶰᵈ᭄✿ⒷⓞⓎ♥࿐❸
                                Nov 18, 2022
                                Complaint marked as Resolved 
                                My account has suspended (04/11/2022) please unsuspend my account. Give me my account back HACK NAME:- injector UID:-2680253353UID NAME༄ᶦᶰᵈ᭄✿ⒷⓞⓎ♥࿐❸
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Parth ahir
                                  Nov 18, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Gujarat

                                  Hello
                                  Free fire team
                                  My I'd was suspended please help me.vuam using for ND Tool for Play Store only fun please my I'd unsuspend i not use for this app please help me 😭😭😭😭😭😭🥺🥺🥺🥺

                                  Unsuspend my account. Give me a chance. I have a problem creating a video in YouTube.

                                  F[censored]id[protected]
                                  Ff name - I AM PARTH⚡⚡
                                  Jan 27, 2023
                                  Complaint marked as Resolved 
                                  Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd 982544606 once unbanned my free fire account in future I never used any hack I spend almost 50, OOOINR its my old I'd I am also belong to a poor family please unban my free fire account please, please, I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hafija Sarvadi
                                    Nov 18, 2022
                                    Report
                                    Copy

                                    Address: India

                                    Hello,
                                    TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                    Player Name :- ᴵᵗˢ᭄smile__

                                    ID:- [[protected]]
                                    how to unban free fire id, how to unban free fire id 2021, how to unban free fire id 2022, how to unban free fire id tamil, how to unban free fire id using config, how to unban free fire id permanently, how to unban free fire id today, how to unban free fire id with virtual app, how to unban free fire id with app, how to unban free fire id after update

                                    freefire id unban, freefire acount unban, ff id unban, ff acount unban, freefire id suspend how to unban, how to unban freefire id, freefire acount suspended how to recover, freefire live, gaming suraj ff, ff live, ff live giveaway

                                    #ff id unban, #freefire acount unban, freefire id unban, how to unban freefire acount, freefire id ban how to unban, gaming suraj ff, rustom ali, freefire live, ff live giveaway, fast gloowall trick, pagalm10vsraistar, id banned freefire, freefire acount ban how to recover

                                    how to unban free fire account, how to unban free fire suspended account, how to unban free fire id, free fire suspended account recovery 2021, free fire account suspended, how to recover free fire suspended account, free fire suspended account recovery in hindi, recover free fire account 2021, free fire suspended account recovery 2022, how to unban freefire acount, free fire account suspended recovery in urdu, recover suspended free fire account, unban free fire account 2021

                                    ff id unban, freefire acount unban, how to unban freefire acount, how to unban ff suspended account, id ban free fire, free fire id ban recovery, how to unban free fire id 2022, there are abnormal activities with your account. it has been suspended, there are abnormal activities with your account. it has been suspended tamil, there are abnormal activities with your account. it has been suspended ob32, there are abnormal activities with your account. it has been suspended 2022

                                    freefire acount unban, ff id unban trick, how to unban freefire acount, how to unban free fire id 2022, there are abnormal activities with your account. it has been suspended, there are abnormal activities with your account. it has been suspended tamil, there are abnormal activities with your account. it has been suspended tamil 2022, there are abnormal activities with your account. it has been suspended ob32, there are abnormal activities with your account. it has been suspended 2022

                                    how to unban free fire I'd, there are abnormal activities with your account. it has been suspended, free fire not opening today, I'd Unban free fire, unban free fire account, free fire I'd unban, how to unban free fire account, I'd suspended free fire, ff I'd unban, free fire suspended account recovery 2022, free fire Id unban config file, free fire I'd suspended problem
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jiti jangid
                                      Nov 18, 2022
                                      Report
                                      Copy

                                      Address: 342027, 15
                                      Website: Garena free fire

                                      Dear sir I am sorry for using hack please sir another time I don't use hack please unban my free fire account this is my ban uid:[protected] thank you
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aspak Saiyad
                                        Nov 18, 2022
                                        Report
                                        Copy

                                        Hi team Garena . first of all i sorry to say that my brother use hack in my ff id . so this id has been suspended. please give me one chance and unban my id hopefuly. Id Name: sahidali783. UID:[protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit