Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 230

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Game B Boss
from Kolkata, West Bengal
Nov 2, 2022
Report
Copy

Address: Singapore

Please my I'd back
Please I'd back please please please please please please please please please please I'd back please please please please please please please 😭🙏😭🙏😭😭🙏
My I'd back please
Uid[protected]
Please I'd back
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Game B Boss
    from Kolkata, West Bengal
    Nov 2, 2022
    Report
    Copy

    Address: Singapore

    Please my free fire suspended Account return please
    My ak mistake please I'd back please my free time please
    My I'd back please please please please please please please please please 😭😭😭
    Uid[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Ã
      ÇALL MÉ ÃRÍF
      from New Delhi, Delhi
      Nov 2, 2022
      Report
      Copy

      Address: INDIA

      Hello der free fire tem

      My account suspended and halep me

      I am so sad my account suspended
      Next tame your rules me follow
      My mistake so sorry
      Next time follow your rules
      Me used file
      And skin tool app
      So sorry please back my account
      So miss my account next time your rules
      follow me 100% please check my account
      Please unsurpassed my account

      I'd [[protected]]
      Player neme Çᴀʟʟ Mᴇ Ãʀɪғ⚡
      So mis my account
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rejjak
        from Kolkata, West Bengal
        Nov 1, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Kolkata

        Halo...Dear Garenafree fire, .

        please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd ( [protected] ) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
        ""I LOVE FREE FIRE GIVE ME A CHANCE""
        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
        PLEASE UNSUSPEND MY ACCOUNT
        Uid :[protected]
        In game name INd rejjak
        Level:60
        Email [protected]@gmail.com
        I'm waing 😭
        Thank
        Nov 5, 2022
        Complaint marked as Resolved 
        Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: 1105200836 Free Fire Username: INd rejjak Thanks Your Name
        View replies
        Free fire account suspended. ( 22/9/2022)
        Please unsuspend my account. Payment done
        Hack name = vip injector
        UID= [protected]

        Transaction ID
        T2211091126054316186338
        Reply
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          K. Dinesh
          from Srikakulam, Andhra Pradesh
          Nov 1, 2022
          Report
          Copy

          Hi sir/mam
          I have been playing free fire for 2 years it is my facebook account hacker was hacked my account without my permission after I opened my account it showed your account has been suspended so please unsuspend my account .
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            [email protected]
            Nov 1, 2022
            Report
            Copy

            Address: [email protected]

            My account suspended please my account unsuspend
            UID - [protected]

            Thanks
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              CSGE
              Nov 1, 2022
              Report
              Copy

              Respected sir/mam
              Please remove my Id from Blacklist.
              As I play with teammates, they will be the hacker.I don't know that they are hackers.You inspected me as I reported them.Please remove my account from Blacklist and allow me to play Free Fire.
              And I got matchmaking problems. Please resolve it.
              Thank You
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Paranto
                Nov 1, 2022
                Report
                Copy

                Address: Daka jossor

                Garena my ID unvent please backup please
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  ☠
                  ☠︎༒~AY#boss~
                  Nov 1, 2022
                  Report
                  Copy

                  Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

                  Hello,

                  Team free fire India, my account is suspended because any hacker hacked my account and that hacker used the hack so my free fire is suspended I had never ever used hack so my humble request please fix my free fire account
                  please unsuspend my account

                  User name:-☠︎༒~AY#boss~
                  User id:-[protected]
                  Server-indian
                  View replies
                  Hello der free fire tem

                  My account suspended and halep me

                  I am so sad my account suspended
                  Next tame your rules me follow
                  My mistake so sorry
                  Next time follow your rules
                  Me used file
                  And skin tool app
                  So sorry please back my account
                  So miss my account next time your rules
                  follow me 100% please check my account
                  Please unsurpassed my account

                  I'd [protected]
                  Player neme WB RED KOL
                  So mis my a
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nax17481
                    from Dahod, Gujarat
                    Nov 1, 2022
                    Report
                    Copy

                    Please unban my account [protected]
                    View replies
                    Hi Garena Team I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. Free Fire ID: [protected] Free Fire Username: INd rejjak Thanks Your Name
                    View replies
                    Helpful
                    Reply
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nbgx
                      from New Delhi, Delhi
                      Nov 1, 2022
                      Report
                      Copy

                      Hello dear garena team members
                      My free fire account suspended
                      Date (10/5/2022)
                      Please unsuspended my account

                      Hack name = config
                      Uid = [protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vipulthakor
                        Nov 1, 2022
                        Report
                        Copy

                        Address: Mahesana
                        Website: WWE.com

                        Dear garena team
                        I am a free fire player. I am 13+ years old and
                        Ive been playing free fire of two and a half
                        Years. But the gamepley I used to play with
                        Free fire id has now been suspended my.free
                        Fire id was created with a facebook account
                        But without my permission a hacker hacked my
                        Facebook I'd then logged in free fire and used
                        Head shot hack .maybe that's why my free fire
                        I'd has been suspended.
                        My sincere request to you garina Team
                        Please unsuspended my free fire id

                        My free fire id-[protected]
                        Game name-nalayak

                        Thanks you.garena team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          Ff8588130@
                          Nov 1, 2022
                          Report
                          Copy

                          Address: Sri lanka

                          Please my acc unsuspended
                          My acc uid[protected]

                          Thank you
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shivam lakhamapure54
                            from Wani, Maharashtra
                            Nov 1, 2022
                            Report
                            Copy

                            Address: Singhapur
                            Website: Free fire support

                            Hello,
                            Free fire team
                            Hello sir my I'd is suspended please unsuspend my I'd I am requesting to your team I am used smaller hack just for fun only. Please unsuspend my I'd. I am not use hack next time 😭😭.
                            UID-[protected]
                            game name-{"༒ⓈⒽⒾⓋⒶⓂ༒"}
                            Thanks.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rdxboy@usr
                              from Yavatmal, Maharashtra
                              Nov 1, 2022
                              Report
                              Copy

                              Address: https://ffsupportind.garena.com/hc/en-us?device=&level=64&os=Android+v11&tf_id=1067549059
                              Website: ffsupportind.garena.com

                              Please garena i am using only free fire sript and I promise do not eny such mistake in future
                              View replies
                              free fire account Suspend (1/2/2020) please
                              unsuspend my account payment done
                              Hack name FF tool
                              uid [protected]
                              thanks
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Javalthanki
                                from Powai, Maharashtra
                                Nov 1, 2022
                                Report
                                Copy

                                Please unsespent my id
                                View replies
                                Free fire account suspended (22/9/2022) please ussuspended my account payment done
                                Hack nem _ skin tool
                                Uid _ [protected]

                                Thanks
                                Reply
                                Helpful
                                4 other people found this review helpful
                                4 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  firdos03
                                  from Suri, West Bengal
                                  Nov 1, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Singapore
                                  Website: Free fire support

                                  Hello,

                                  team free fire india, my account is suspended hacker hacked my account and that hacker used hack so my free fire account is suspended i have never used hack so my humble request please fix my free fire account
                                  please unsuspended my account

                                  user name-brijesh
                                  user id[protected]
                                  server-indian
                                  Nov 18, 2022
                                  Complaint marked as Resolved 
                                  garena free fire India my free fire account is there are abnorm activities with your account.it has been suspended my free fire account I will not use the hack again next time please give me back my free fire id this time I will be eternally grateful to you. User id -767472544 Name-brijesh Server-indian email [email protected]
                                  View replies
                                  Thanks for your reply how many days iam login my free fire account
                                  Reply
                                  You read resolved but any no more massage how many days to open my free fire account
                                  Reply
                                  Helpful
                                  5 other people found this review helpful
                                  5 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Samimuzzama
                                    from New Delhi, Delhi
                                    Oct 31, 2022
                                    Report
                                    Copy

                                    Free fire account suspended (31/10/200/22 please account unsuspend
                                    Uid. [protected]
                                    Hack name. Ob36 ffh4x injector
                                    Ref: no.[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Arsalan278
                                      Oct 31, 2022
                                      Report
                                      Copy

                                      Address: Arbi madarsa

                                      Hello sir
                                      My free fire account suspended and iam payment done but transection id error problem please my account unsuspend 🥺

                                      Uid - [protected]
                                      Hack name- [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Arsalan278
                                        Oct 31, 2022
                                        Report
                                        Copy

                                        Address: Arbi madarsa
                                        Website: Smart webx

                                        Free fire id suspended 30.day ago
                                        Iam payment done . But transection id error
                                        Transection id[protected]
                                        Uid [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Ace2Three
                                          2.4
                                          (291)
                                          Parimatch India
                                          4
                                          (1814)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)