Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 338

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
feel the enjoy gaming
Jun 5, 2022
Resolved
Report
Copy
Resolved

Address: Current Location: Vitor Powai No.1, Assam, India http://maps.google.com/maps?q=loc:27.2893048,95.5868568

Dear FF support team,
Please check my request in seriously.my FF ID of my hobby has been SUSPENDED for some reason or due to some unknown mistake.The rest is banned.I don't understand what to do or not to do.please return my hobby I'd for which I am willing to give my life.please, if you are a robot, I am applying for FF employees to manually review my appeal. Please check my id and profile, please return my id n my life.please garena team.

My Game I'd:-[protected]
Jun 19, 2022
Complaint marked as Resolved 
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dhayanithi Jayaramasamy
    Jun 5, 2022
    Report
    Copy

    Address: Karur

    This thread was updated on Nov 2, 2021
    Hello Garena,
    Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

    4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

    Please give me my last chance... I Love Free Fire...
    Please give me a last chance sir,

    Nickname=꧁༺Ramesh༻꧂,

    user ID=[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hrxutdidiyfiyfyix Iyxgidugx6
      Jun 5, 2022
      Report
      Copy

      Address: Tirunelveli

      My ID suspend
      Please uid [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kinger2
        Jun 4, 2022
        Report
        Copy

        Address: Sri vasanth nagar .tiruppur

        Hello, TEAM FREE FIRE INDIA,

        My ID Was suspended When I Was Playing The Game, I Have done something wrong & You Have Suspended My Account. I Will never Used any glitch or hack, it's my last mistake. you can check my KD, headshot rate I'm a normal player, please check once my account & Give me a chance. This is my Humble Request to Free Fire Team To Unban My Account. Player
        Name :- தீவிரவாதிㅤ❹⚽
        ID:-Â [protected]
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          TJ MD
          Jun 4, 2022
          Report
          Copy

          Address: TJ [email protected]
          Website: 1560331280

          How To Unban Free Fired. There Are Abnormal
          Activities With Your Account. It Has Been Suspended
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            RM EVIL GAMING
            Jun 4, 2022
            Report
            Copy

            Address: TAMIL NADU, VEERAVANALLUR, KATTAIL ST

            This thread was updated on Nov 2
            2021
            Hello garena,
            Hello sir, my name, ᴿᴹ᭄☯ᴅᴇᴠɪʟ. I'm using free fire have been last 10 moths, my account has been suspended.

            4 days ago I'm playing a Cs-ranked match... In that match I'm killed by a hacker (headshot hack).

            But iam can't control my angry... I'm tried to download a mod apk... at last it's working... I got a headshot hack apk...I'm using headshot in 2 days... I knew it is illegal... Them iam uninstall the headshot hack apk... And download original from Google play store... Next day iam opening free fire but it's not responding. It will show my account is suspended

            PLEASE help me garena, I love free fire so much... I can't live without garena Free Fire, Please give me my account I'm never misuse the chance... trust me... My account nick name is ᴿᴹ᭄☯ᴅᴇᴠɪʟ, my user I'd is
            [protected]

            PLEASE give me mu last chance... I love free fire...
            PLEASE give ma a last chance sir

            Nickname=ᴿᴹ᭄☯ᴅᴇᴠɪʟ

            User I'd =[protected]
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              7
              7h arun ff
              from Tamluk, West Bengal
              Jun 4, 2022
              Report
              Copy

              Address: Pin-721648,tamluk,talpukur ,west Bengal

              Matchmaking problem
              Jun 04, 2022
              Updated by 7h arun ff
              Hi sir my game name 7H ARUN FF, my UID-[protected], I am mobile player, matchmaking problem CS ranked and br ranked, never use any hack, please help me, my mobile number -[protected]

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mithu Mithurshan
                Jun 3, 2022
                Report
                Copy

                Hello Garena,
                Hello Sir, my name is mithurshan. I'm using free fire have been last 22 days, my account has been suspended.

                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(headshot hack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a headshot hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the headshot hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ^^$€¥$^^, my user ID is:[[protected]]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname-^^$€¥$^^

                user ID=[[protected]]
                ADVERTISEMENT

                Was this information helpful?
                No (1325)
                Yes (4954)
                Sep 02, 2019
                Updated by Ramesh Love
                Hello Garena,
                Hello Sir, my name is Ramesh. I'm using free fire have been last 22 days, my account has been suspended.

                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ^^$€¥$^^ my user ID is:[[protected]]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname=^^$€¥$^^

                user ID=[[protected]]
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  harshsajal
                  from Bhusawal, Maharashtra
                  Jun 3, 2022
                  Report
                  Copy

                  Address: singapur

                  Hii garina free fire
                  my facebook account has been locked please my free fire account uid.[protected] to transfer my gmail account
                  please help me.
                  My name: sajal chaudhari
                  My game name : ssc gamer 01
                  My fb no: [protected]
                  My gmail: [protected]@gmail.com

                  please help me garena free fire teem

                  thanks you garena teem...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nemai4163
                    from Kolkata, West Bengal
                    Jun 3, 2022
                    Report
                    Copy

                    Address: Singapore

                    Garena plese unban my id I am use hack my but please one chance my id unban I am not use another time any thirt party application my uid-[protected]
                    Jun 03, 2022
                    Updated by Nemai4163
                    GERENA plese unban my id I am not use any third party application but my id has been suspended please unsuspend my id
                    Jun 04, 2022
                    Updated by Nemai4163
                    Please unban

                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Praveen V.k.t
                      Jun 3, 2022
                      Report
                      Copy

                      Address: Chennai

                      1:30 PM

                      50

                      Replies

                      This thread was updated on jan 2, 2022 Hello Garena,

                      Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                      4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... | knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                      Please help me GARENA, love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is Ramesh, my user ID is:[protected]

                      Please give me my last chance... I Love Free Fire... Please give me a last chance sir,

                      Nickname=*Pᴠ♥Cʜᴏᴄᴏʙᴏʏ亗,

                      user ID=[[protected]]

                      34

                      E 7

                      Add a reply...

                      X
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunny v patel
                        Jun 3, 2022
                        Report
                        Copy

                        Address: [email protected]
                        Website: FREE FIRE ACCOUNT BAN

                        Hello

                        Dear Garena Team

                        My Free Fire id ban | I am only used auto

                        headshot config file which is used only for fun | i Didn't because of this my free fire I'd ban | I request you my I'd be unbanned and in future I will not do any such mistakes
                        Player Id[protected]
                        Jun 03, 2022
                        Updated by Sunny v patel
                        Hello

                        Dear Garena Team

                        My Free Fire id ban | I am only used auto headshot config file which is used only for fun | i Didn't because of this my free fire I'd ban | I request you my I'd be unbanned and in future I will not do any such mistakes

                        Player Id[protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Soyeb Mughal
                          Jun 3, 2022
                          Report
                          Copy

                          Address: Bikaner Rajasthan

                          Sir my free fire account suspended with a little mistake .
                          Your suspended I'd website checking result shows"
                          There is currently not enough evidence to prove that this account using hack

                          Please check it and recover this free fire account
                          My game I'd:[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sutar1
                            Jun 3, 2022
                            Report
                            Copy

                            Address: 333, Zak gidc
                            Website: [email protected]

                            Hello
                            TEAM FREE FIRE
                            I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible
                            my charecter id. ([protected])
                            my account name.( MUNAROCK )
                            thankyou so much
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Muja Mubi
                              Jun 2, 2022
                              Report
                              Copy

                              Respected sir

                              My id suspended. Because I gave id to my he use hack so my
                              Id suspended.

                              I never do this mistake pls recover my id

                              Uid : [protected]
                              Free fire Name : #Devilno1

                              Please recover my id sir

                              Your customer

                              #Devilno1

                              ...Thank you...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                G.GAUTAM G.GAUTAM
                                Jun 2, 2022
                                Report
                                Copy

                                Address: Villupuram

                                This thread was updated on January20, 2022
                                Hello Garena,
                                Hello Sir, my name is GOUTHAM. I'm using free fire have been last 5 months, my account has been suspended.

                                4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ༆⓻½தல⚔AK࿐3** my user ID is:[protected]

                                Please give me my last chance... I Love Free Fire...
                                Please give me a last chance sir,

                                Nickname=༆⓻½தல⚔AK࿐3**

                                user ID=[protected]
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gaming KI Duniya
                                  Jun 2, 2022
                                  Report
                                  Copy

                                  Address: Gwalior Madhya Pradesh

                                  Account unban application

                                  Dear Garena,
                                  I am playing Free Fire since last 2 years.
                                  My Account has been suspended without any reason, as I have used game booster application which is Pre- installed in my phone.
                                  I request to review my l'd once and if I found Guilty, you are liable to punish or charge me

                                  MY FREE FIRE ID - [protected]
                                  ID LEVEL- 58
                                  ID NAME- PRASHANTG
                                  GMAIL- [protected]@gmail.com
                                  Thank you sir
                                  Have a great day ahead.

                                  -THANK YOU-
                                  Garena team
                                  Please return my free fire account
                                  Dear Garena,
                                  I am playing Free Fire since last 2 years.
                                  My Account has been suspended without any reason, as I have used hack in onli fun the next time i will not used this thing application which is Pre- installed in my phone.
                                  I request to review my l'd once and if I found Guilty, you are liable to punish or charge me

                                  MY FREE FIRE ID - [protected]
                                  ID LEVEL- 59
                                  ID NAME- ʙᴅㅤᴀᴛɪᴋㅤ5ᴍ
                                  GMAIL-...[protected]@gmail.com
                                  Helpful
                                  10 other people found this review helpful
                                  10 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    M A Ni
                                    Jun 2, 2022
                                    Report
                                    Copy

                                    Address: Garena online Pte.LTD,Head office, Singapore Galaxis Building,1Fusionopolis place#17-10 138522 Singapore

                                    Hi garena freefire i am from india,
                                    I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd number[protected]
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Karan Sikarwar
                                      Jun 2, 2022
                                      Report
                                      Copy

                                      I'm pc player and I'm trying to start any rank match or custom but it' doesn't starts. Please do any regarding this instantly.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Á
                                        ᴛᴀᴍɪʟ Gᴀᴍɪɴɢ
                                        Jun 2, 2022
                                        Report
                                        Copy

                                        You have suspended his account without any proof . Please Unban My id 🙏🙏🙏🙏
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit