Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 342

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajendra Parsad
May 29, 2022
Report
Copy

Indian free fire community mein bahut Sare Bande panel use kar rahe hain unko unko itna advantage mil rha h ki game khel pana muskil ho rha h
Hii garena
I m really really sorry
fos using anti hack apk
I have made a big mistake by using the hack, I did not know that after using the hack, my id will be banned . l have increased the level of my id by working very hard andhaver also iinversted money, so request from free fire to unban my id, after today I will never using any hack😰😰😰

free fire uid-[protected]

free fire username-ƊᴏㅤσʀㅤƊɪᴇㅤ②★

free fire level-65

Od34 i am No use hack
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Suzon islam12
    May 28, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: [email protected]

    Hello garena free fire i am Suzon islam
    and i only played free
    fire for mostly some days and the last day
    when i
    opened free fire and then i click on start game
    it was
    showing that {There are abnormal activities with your account. It has been suspended) and i
    have only login with my guest mode so why
    my account is suspended i am not a hacker not
    hack use or i am 100% Real Players Please.check my Free fire Account & cheak hedshoot rate.I think its their mistake.I request you to please give me my suspended
    account back i would be very faithful to you. please
    back my free fire account
    protected| Please give me one last chance, sirand😥😥😭😭😭🙏 my game ID Name:𝙋𝘼𝙂𝙇𝘼☯𝙎𝙐𝙕𝙊𝙉. ID Code:[protected] And my guild name is CRAZY MAN
    thank you.
    Feb 28, 2023
    Complaint marked as Resolved 
    Hello Garena free fire team, I am a free fire game lover, I love free fire game a lot😍 I have been playing the game since last 4 years. Sir one day while playing custom room with my friend, I installed the app called FF Tools for fun. I didn't know it's out of your rules to use this app, I only play this app in custom room for fun. I didn't play any bermuda rank or cs rank game. I didn't cheat with anyone 🥹. I made a mistake. Sir this app Maybe you have suspended my game account for this 🥹😓 Sir please unban my account 😓🙏 And I will never install apps and play games. Sir I spent 20 thousand Bangladeshi taka in my account. This account is my first account in my life 😓 Please sir. Unban my ID. Sir my account has been suspended for a long year 😭 Sir I miss the ID a lot 😭 Sir please unban the ID 😭🙏 Sir I will be eternally grateful if you unban the ID 💓 Sir please grant my application 🙏 🙏😭 My Game ID Name:PAGLA SUZON ID Level:69.UID:1438863518
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Atul Patel983838282
      May 28, 2022
      Report
      Copy

      Address: Singapore
      Website: Ff.support.com

      My I'd was suspended when I was playing the game I haven't done anything wrong and I am sure that I have followed your rules of conduct and I am sure by mistake you have suspended my account for no valid reason you can my kd, headshot rate I am a normal player, please check once my account.this is a humble request to free fire to unban my account

      Player name-◥꧁Patel 444꧂
      Player id- [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bijay Sardar
        May 28, 2022
        Report
        Copy

        Sir,
        I am a free fire player and I have used only skin tool application in my I'd.So my I'd has been suspended.Please unsuspend my I'd, I am promising that I will not use the skin tool application again.
        Since my I'd has suspended I have not played free fire for about 1 year.If my I'd will unsuspend than I will again play free fire and I will not use any type of skin tool application.
        Please unsuspend my I'd.
        My uid[protected]
        Name-DAD_OF-DAVI
        May 28, 2022
        Updated by Bijay Sardar
        Please unsuspend my free fire I'd.
        Uid[protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          சங்கத்தமிழன் சரவணன்
          May 28, 2022
          Report
          Copy

          Address: Tamil Nadu

          Hello sir, . My free fire game I'd was suspended, please recover my I'd sir, enemy friends reported sir, I approve for antenna glitch file used, . GAME NAME=007-தமிழன்.ச. UID =[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ananadas
            from Bhuban, Odisha
            May 28, 2022
            Report
            Copy

            Address: Bhubanesw (Odisha)

            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account my user ID is:[protected
            Please give me my account My friend used to play with a smile on his face and never play with a smile again
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ananadas
              from Bhuban, Odisha
              May 28, 2022
              Report
              Copy

              Address: Bhubanesw (Odisha)
              Website: Crome

              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account my user ID is:[protected
              Please give me my account My friend used to play with a smile on his face and never play with a smile again. My u id [protected]
              May 28, 2022
              Updated by Ananadas
              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account my user ID is:[protected
              Please give me my account My friend used to play with a smile on his face and never play with a smile again
              May 28, 2022
              Updated by Ananadas
              Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account my user ID is:[protected
              Please give me my account My friend used to play with a smile on his face and never play with a smile again
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Fuopc fig gfxc Vhknvt
                May 28, 2022
                Report
                Copy

                Address: Tenkasi
                Website: Free fire🔥

                This thread was updated on february 27
                Hello Garena,
                Hello Sir, my name is petchi muthu I'm using free fire have been last 4 months, my account has been suspended.

                I'm playing a rank match... in that match I'm killed by a hacker.(Wallhack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using hack in 1 days... I knew it is illegal... then I'm uninstall the hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁☬Тнσℓαα④⑤☬꧂ my user ID is:[[protected]]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname=꧁☬Тнσℓαα④⑤☬꧂

                user ID=[[protected]]
                This thread was updated on february 27
                Hello Garena,
                Hello Sir, my name is petchi muthu I'm using free fire have been last 4 months, my account has been suspended.

                I'm playing a rank match... in that match I'm killed by a hacker.(Wallhack).

                But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using hack in 1 days... I knew it is illegal... then I'm uninstall the hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁☬Тнσℓαα④⑤☬꧂ my user ID is:[[protected]]

                Please give me my last chance... I Love Free Fire...
                Please give me a last chance sir,

                Nickname=꧁☬Тнσℓαα④⑤☬꧂

                user ID=[[protected]]
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rupam Nandy
                  May 28, 2022
                  Report
                  Copy

                  I don't use any hack, but still my id is suspend, please garena unsuspend my id

                  Uid[protected]
                  Name - h²x HypeR333
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharp Shooterk
                    May 28, 2022
                    Report
                    Copy

                    Address: India

                    My id got banned since 4 months
                    Sir i request my uid
                    [protected]
                    SHUBHAM YADAV
                    LVL 64
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sharp Shooterk
                      May 28, 2022
                      Report
                      Copy

                      Address: singapore

                      Plzz garena unban my id
                      Uid [protected]
                      Game name -Shubham yadav
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jason Ebenezer
                        May 28, 2022
                        Report
                        Copy

                        Address: KamiyaKumar

                        Hii garena
                        I m really really sorry
                        for using anti hack apk
                        I have made a big mistake by using the hack, I did not know that after using the hack, my id will be banned. I have increased the level of my id by working very hard and have also invested money, so request from free fire to unban my id, after today I will never using any hack😰😰.

                        Free fire uid-[protected]

                        Free fire username-BLACK 444!⚙

                        Free fire level-63
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Smspfntjtot
                          May 28, 2022
                          Report
                          Copy

                          My ranked match is not starting from 3days
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            ʜ
                            ʜᴀʀɪ ʜᴀʀᴀɴ
                            May 28, 2022
                            Report
                            Copy

                            Address: 12 Kannankurichi ..salem, Tamil Nadu

                            This thread was updated on MAY 28.2022 Hello Garena,

                            HARI HARAN

                            May 26, 2022

                            Hello Sir, my name is JACK444. I'm using free fire have been last 10 months, my account has been suspended.

                            4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                            Please help me GARENA, I love Free Fire so much... I can't live

                            without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is A JACK444 my user ID is [protected]

                            Please give me my last chance... I Love Free Fire... Please give me a last chance sir,

                            Nickname=JACK 444

                            user ID=[protected]
                            May 28, 2022
                            Updated by ʜᴀʀɪ ʜᴀʀᴀɴ
                            UNBAN

                            UID:[protected]
                            Helpful
                            5 other people found this review helpful
                            5 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              उत्तम साहू
                              May 28, 2022
                              Report
                              Copy

                              Address: Chhattisgarh, india

                              I have purchase Many skins and costume bundles and also his royal pass.
                              I have invested much money in this game.
                              But One in My Last match They send An Hacker in my team by his own random team making system (Match making)... And now they Suspended my account without giving me any reasion
                              and blaming me that i have used hackes.
                              When i asked his support staff to send me proof if i uses hack then they are not replying my messages and ignoring me.
                              I have lost my money by there fraud.
                              Even they are not un-suspending my account
                              even not replying to my messages.
                              I am feeling scammed by free fire.

                              Player Name :- UTTAMㅤSAHU
                              ID:[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                उत्तम साहू
                                May 27, 2022
                                Report
                                Copy

                                I have purchase Many sking and costume bundles and also his royal pass.
                                I have invested much money in this game.
                                But One in My Last match They send An Hacker in my team by his own random team making system...
                                And now they Suspended my account without giving me any reasion
                                and blaming me that i have used hackes.
                                When i asked his support staff to send me proof if i uses hack then they are not replying my messages and ignoring me.
                                I have lost my money by there fraud.
                                Even they are not unsuspending my account even not replying to my messages.
                                I am feeling scammed by free fire.
                                My id details is:-
                                .
                                Player Name :- UTTAMㅤSAHU
                                ID:[protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Bobbyraj Bobbyraj
                                  May 27, 2022
                                  Report
                                  Copy

                                  Address: Bihar

                                  Please 😭help
                                  My id unband😭😭😭😭😭
                                  Please help

                                  Please help
                                  Please help
                                  Please help
                                  My id number
                                  [protected]
                                  My neme Bobbraj
                                  And grena free fire use neme BkbossS4554W
                                  Use tols please help🙏🙏🙏🙏🙏
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jagadeesh Kotagiri
                                    May 27, 2022
                                    Report
                                    Copy

                                    Address: Wardhannapet
                                    Website: Diamonds not Received

                                    80 Rupees Has Been Debited Through Paytm UPI But Diamonds not received
                                    Please Refund my Money To My UPI Account
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pradeep gurung
                                      May 27, 2022
                                      Report
                                      Copy

                                      Address: Singapore
                                      Website: ff.garena.com

                                      Dear garena please forgive me .🥺🥺😔😭😭😭😭😭I extremely sorry for using third party application.🥺🥺🥺🥺 Now I realize my mistakes please unband my I'd please..I humbly request to you
                                      🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
                                      My uid -[protected]
                                      Please garena team 🙏 modeater team give me a chance
                                      Hii garena
                                      I m really really sorry
                                      fos using anti hack apk
                                      I have made a big mistake by using the hack, I did not know that after using the hack, my id will be banned . l have increased the level of my id by working very hard andhaver also iinversted money, so request from free fire to unban my id, after today I will never using any hack😰😰😰

                                      free fire uid-[protected]

                                      free fire username-ƊᴏㅤσʀㅤƊɪᴇㅤ②★

                                      free fire level-65

                                      Od34 i am No use hack
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pradeep gurung
                                        May 27, 2022
                                        Report
                                        Copy

                                        Address: Singapore
                                        Website: ff.garena.com

                                        Dear garena ❤️❤️❤️❤️❣️💌 please unband my id please 😭😭😭😭😭😭😭😭😭😭 I am dieying day by day .don't give me big punishment 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺
                                        My I'd.[protected]
                                        Name . PRADEEP YT
                                        Please modeater sir please
                                        Give me one chance 🙏🙏🙏🙏🙏🙏🙏🙏🥺🥺🥺🥺😥😥😢😢😢
                                        May 27, 2022
                                        Updated by Pradeep gurung
                                        Dear,
                                        Garena free fire team I humble request to you 🙏🙏🙏🙏🙏🙏 please forgive me 🥺😭😭😭🥺🥺🥺 .I am dieying day by day .😞😞😞 Please don't give me big punishment. I only use location config file. Please I extremely sorry for using third party application.plese give me a chance 😭😭😭😭😭😭😭
                                        My I'd[protected]
                                        Game name- PRADEEP YT
                                        🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
                                        Please unband me. Sir🙏🙏 IAM waiting my id since last 3 months and I invest lot of money in my I'd please unband me 🙏🙏🙏😭😭😭😭🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

                                        May 27, 2022
                                        Updated by Pradeep gurung
                                        Please forgive me .🙏🙏🙏🙏
                                        Please garena free fire team please

                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit