Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Siddhartha Singha
Jun 10, 2023
Report
Copy

Address: Singapore

I am playing free fire game for 3 years. Now my Id suspended. Because my friend login my ID by his phone and used ff tools app.

So Garena Team please help me to unsuspended my free fire ID. And I promise you sir I protect my account and I never used hack in future. I obeyed your game rules. Please trust me.

My account suspended 13th April 2023. Please sir it recover very soon because I did not game play this account and I cost lots money in this account..My ID[protected]... GAME NAME Shadow yt...Level 62 and 5990 likes...

I explore anything and it's true...Please sir unsuspended my Id...🙏🙏
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rana Singha
    Jun 10, 2023
    Report
    Copy

    Address: Singapore

    Dear Garena Team

    I am a free fire player. I am 18 years old. I have playing free fire for 4 years. But the game play I use to play with free fire ID has now been suspended. My free fire ID created with a Google account.
    But without a permission my friend login my ID on your mobile and used headshot hack. Maybe that's why my free fire ID has been suspended.
    I beg to request to you, Garena Team, please unsuspended my free fire ID.

    My Id[protected]

    Game name - Shadow yt
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sumandas123
      Jun 10, 2023
      Report
      Copy

      Address: Singapore
      Website: Freefire.com

      Dear garena
      I am playing ff since 2 years and half. I am 13 + aged. Suddenly 1 year ago hacker hacked my id and done abnormall activity in my id. Is this my guilt ?. You don't mantain hacker in game and hacked many id by hackers . And say this is our guilt . This is not our guilt . I had done many hard work to increase my game level . And my level is 57. I spent much money in my game
      I AM REQUESTING TO UNBAN MY ID AS SOON AS POSSIBLE PLEASE.
      PLEASE MAINTAIN THE HACKER WHO HACKED MY ID. PLEASE UNBAN MY ID

      UID - [protected]
      ID BANNED BECAUSE OF HACKER SO PLEASE DECREASE HACKERS IN MATCH
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Md. Sadikul Islam Sakin
        Jun 10, 2023
        Report
        Copy

        Halp me ff tem, , my ID for unben,
        Uid:[protected]
        Name: AmirNoe5341E
        Please my ID unben, , 😭😭
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Md. Sadikul Islam Sakin
          Jun 10, 2023
          Report
          Copy

          Address: No
          Website: Idban

          Ff tim my ID ben please my ID back
          Halp me,
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sakal67543
            Jun 10, 2023
            Report
            Copy

            I am a player of your game. Last week I used a skin tool for free fire which lead to suspension of my free fire account I worked a lot for improving my free fire account but it got suspended. I request you to unban my account. I am really sorry to use a third party app in your game. I used a lot of money in this account please unban me
            Level:60
            UID:[protected]
            Name: GH۝ST乂Sᴀᴋᴀl
            Sorry once again
            I request you sir to unban my account as soon as possible as I wanted to get events
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              ＴＲＳ࿐ʙʀᴏᴋᴇɴ࿐
              Jun 10, 2023
              Report
              Copy

              My account is suspended... please my account unsuspend...
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                [email protected]
                from Hyderabad, Telangana
                Jun 9, 2023
                Report
                Copy

                Address: Hyderabad, INDIA

                Dear Garena free fire team support
                My account is suspended because by mistake I am use FF tool on my account
                So please unsuspend my account
                I spent lots of money on my account and I promise I never use any third party app and hack in my future.
                Please kindly give me one chance sir please
                Please kindly unband my account
                My UID - [protected]
                In game Name -IndSaddam
                Level -76
                Like -20000+
                Country - INDIA
                Thank you Garena free fire team support
                Please kindly recover my account
                My UID -[protected]
                +2 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Drak sakil
                  Jun 9, 2023
                  Report
                  Copy

                  Address: Garena

                  Hi sir / mam
                  My id ban place sir back my ff id
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jagadesh bunty
                    from Hyderabad, Telangana
                    Jun 9, 2023
                    Report
                    Copy

                    Dear Garena free fire team support
                    My account is suspended because by mistake I am use FF tool on my account
                    So please unsuspend my account
                    I spent lots of money on my account and I promise I never use any third party app and hack in my future.
                    Please kindly unband my account
                    My UID - [protected]
                    In game Name -
                    Level -67
                    Like -7500+
                    Country - INDIA
                    Thank you Garena free fire team support
                    Please kindly recover my account
                    My UID -[[protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      jagadesh bunty
                      from Hyderabad, Telangana
                      Jun 9, 2023
                      Report
                      Copy

                      Hi iam from india
                      i am playing free fire from 2 years
                      suddenly they have suspended my accont
                      please return my accont
                      i apologize from this mistake
                      since i didn't use any hacking appps or third party applications
                      i have spent 50, 000 in this game
                      or please return my maney
                      ff id
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sanskar1148
                        from Pune, Maharashtra
                        Jun 9, 2023
                        Report
                        Copy

                        Address: Pune

                        My id hack please recover my ID
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          High prince
                          from Pakala, Andhra Pradesh
                          Jun 9, 2023
                          Report
                          Copy

                          My free fire account was suspended without reason help me please
                          My ff I'd :-[protected]
                          My game name :-HIGH PRINCE
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sakal67543
                            Jun 9, 2023
                            Report
                            Copy

                            My id of level 60 got suspended without any reason a hacker joined my clash squad game I reported him after sometime I opened the game and it says your id got suspended please unban my id

                            My id [protected]
                            My game name GH۝ST乂Sᴀᴋᴀl
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              _
                              _gopal
                              Jun 9, 2023
                              Report
                              Copy

                              Hi
                              In month of February of previous year my "Free fire I'd got ban not any reason, and I also don't break your community rules and not used any third party application or tools, so why my I'd Got ban ?? Kindly please Give me my I'd as soon as possible
                              Thanking you
                              Regarding
                              Gopal
                              MY IN GAME UID= [protected]
                              MY IN GAME NAME = ꜱɢ✿ɢᴏᴘᴀʟ
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                L w
                                from Yavatmal, Maharashtra
                                Jun 8, 2023
                                Report
                                Copy

                                Address: [email protected]

                                Dear Garena free fire team support My account is suspended because by mistake I am use FF tool on my account So please unsuspend my account I spent lots of money on my account and I promise I never use any third party app and hack in my future. Please kindly unband my account My UID - [protected] In game Name - JᴇᴛʜᴀʟᴀL×͜×× Level - 56 Like - 2817 Country - INDIA Thank you Garena free fire team support Please kindly recover my account My UID -[protected]
                                +1 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Batham Ji
                                  Jun 8, 2023
                                  Report
                                  Copy

                                  Address: Indonesia country
                                  Website: FF account I'd unsuppend about

                                  Hi Garena Team

                                  I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                  Free Fire ID:-

                                  Thanks
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Batham Ji
                                    Jun 8, 2023
                                    Report
                                    Copy

                                    Address: Indonesia country

                                    Hi Garena Team

                                    I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.
                                    please garena free fire team once more chance

                                    Free Fire ID:-[protected]

                                    Thanks
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Batham Ji
                                      Jun 8, 2023
                                      Report
                                      Copy

                                      Address: Indonesia country
                                      Website: About FF account I'd unsuppend

                                      Hi Garena Team

                                      I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                      Free Fire ID:-[protected]

                                      Thanks
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Batham Ji
                                        Jun 8, 2023
                                        Report
                                        Copy

                                        Address: Singapore

                                        Hi Garena Team

                                        I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                        Free Fire ID:- [protected]

                                        Thanks
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          Junglee Rummy
                                          2
                                          (1049)
                                          IndiaGames
                                          1
                                          (92)