Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12366
Resolved
810
Unresolved
11556
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 42

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashvinvaniyadeal
Jun 21, 2023
Report
Copy

Address: [email protected]

Dear Free Fire Support Team, I am writing to request your assistance in resolving an issue regarding the ban of my Free Fire ID. My ID was recently banned and I am unaware of the reason behind the ban. I believe that this ban was issued in error and I would like to request that you look into this matter and unban my account as soon as possible. I have been a loyal player of Free Fire for a long time and have invested a lot of time and effort into my account. Losing access to my account has been a frustrating experience for me and I am hoping that you can help me resolve this issue. I kindly request that you review my account and provide me with any information about the reason for the ban. If there was a mistake or misunderstanding, I hope that you will consider lifting the ban and allow me to continue enjoying Free Fire. my in game: [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ashvinvaniyadeal
    Jun 21, 2023
    Report
    Copy

    Address: Gujarat

    Dear Free Fire Support Team, I am writing to request your assistance in resolving an issue regarding the ban of my Free Fire ID. My ID was recently banned and I am unaware of the reason behind the ban. I believe that this ban was issued in error and I would like to request that you look into this matter and unban my account as soon as possible. I have been a loyal player of Free Fire for a long time and have invested a lot of time and effort into my account. Losing access to my account has been a frustrating experience for me and I am hoping that you can help me resolve this issue. I kindly request that you review my account and provide me with any information about the reason for the ban. If there was a mistake or misunderstanding, I hope that you will consider lifting the ban and allow me to continue enjoying Free Fire. my in game [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Drak sakil
      Jun 21, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Free fire

      Sir/mam
      Place back my id
      +1 photos
      Aug 11, 2023
      Complaint marked as Resolved 
      [email protected] Number.01748719037
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        [email protected]
        from Hyderabad, Telangana
        Jun 21, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Garena free fire

        Dear Garena free fire team support
        My account is suspended because by mistake I am use FF tool on my account
        So please unsuspend my account
        and I promise I never use any third party app and hack in my future.
        Please kindly unban my account
        My UID - [protected]
        In game Name -IndSaddam
        Level -76
        Like -20000+
        Country - INDIA
        Thank you Garena free fire team support
        Please kindly recover my account
        My UID -[protected]
        +2 photos
        Jul 5, 2023
        Complaint marked as Resolved 
        Hi garena freefire i am from india, I am play freefire more than 4 year's, and my game level is 76 and 22000+ likes, so i am talk to suspend my freefire account on 24th april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. i don't know to i am use in my past so please give me back my account and, i am not use any third party app to, unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=1924150016 game name=IndSaddam Thank you garena free fire team support
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shoryaop
          from Dehradun, Uttarakhand
          Jun 20, 2023
          Report
          Copy

          Address: Singapore
          Website: Garena

          My id is suspended i play free fire from almost 4 years my 57 level id suspended pls unsuspend my id
          Thank you
          My uid [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            Hanzu
            from Gorakhpur, Uttar Pradesh
            Jun 20, 2023
            Report
            Copy

            Hello,
            Garena Free Fire Team,
            My account has been band please unsuspend my account I have only used skin tool once and I will never use anything in future please unsuspend my account
            My uid :
            MyI'd name:亗༒Ⓖ₭ⓟ~ⓖⓗⓞⓢⓣ★彡
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              [email protected]
              Jun 20, 2023
              Report
              Copy

              Hi garena freefire i am from india,
              I am play freefire more than 2 year' Game level is 58 one day i was playing cs ranked match there came one hacker in my team he killed all player of other team and then they report us and my id got suspended so pleace unsuspend my free fire account i also invested lot of money in the game also i will be very thakfully of you and your team i'd=Uid-[protected] game name=ᴳᴸˣ⚡Ł€Ꮆ€ŇĐ彡
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Priksha Priksha
                Jun 20, 2023
                Jun 20, 2023
                This thread was updated on Jun 20, 2023
                Report
                Copy

                Hi sir my id ban please recover i am not illegal sir thank you sir
                View replies
                Hi sir my id recover sir thankyou please sir
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hahbwbwb
                  Jun 20, 2023
                  Report
                  Copy

                  I dont have used any hacks or somthing in the gamr but my id got banned
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepan Jerry
                    from Tirupur, Tamil Nadu
                    Jun 19, 2023
                    Report
                    Copy

                    Please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd: [protected] once unbanned my free fire account in future I never used any hack I spend almost 20, 00INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT
                    Uid: [protected]
                    In game name:Ᏼᴛ ㅤᎫᴇʀʀʏㅤㅤ亗
                    Level:71
                    Email: s.[protected]@gmail.com
                    I'm waiting 😭
                    Thank you...🙏🙏🙏
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      [email protected]
                      from Hyderabad, Telangana
                      Jun 19, 2023
                      Report
                      Copy

                      Address: Hyderabad India
                      Website: Garena free fire

                      Dear Garena free fire team support
                      My account is suspended because by mistake I am use FF tool on my account
                      So please unsuspend my account
                      and I promise I never use any third party app and hack in my future.
                      Please kindly unband my account
                      My UID - [protected]
                      In game Name -IndSaddam
                      Level -76
                      Like -20000+
                      Country - INDIA
                      Thank you Garena free fire team support
                      Please kindly recover my account
                      My UID -[protected]
                      +2 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arjunsexyboi
                        from Jammu, Jammu and Kashmir
                        Jun 19, 2023
                        Report
                        Copy

                        As i didnt wanted to continue playing this free fire game, I Thought Of selling my id but however i came across a fraud who scammed my id worth 4-5k
                        Now i Request you to kindly provide me the login credentials so that i can get my id back
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sakibul
                          Jun 18, 2023
                          Report
                          Copy

                          Address: Bangladesh, rajshahi

                          Hi Garena Team

                          I would like to put an unban request about my Free Fire account, which has been recently banned .I JUST USED AN INJECTOR. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                          Free Fire ID:[protected]
                          FreeFireUsername. ᴮᴰ⁷¹ܔsᴀʙʙΐʀ࿐

                          Thanks
                          Name SABBIR
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            sakibul
                            Jun 18, 2023
                            Jun 20, 2023
                            This thread was updated on Jun 20, 2023
                            Report
                            Copy

                            Address: Bangladesh, rajshahi

                            Hi Garena Team

                            I would like to put an unban request about my Free Fire account, which has been recently banned .I JUST USED AN INJECTOR. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                            free fire ID:[protected]
                            free fire Username: ᴮᴰ⁷¹ܔsᴀʙʙΐʀ࿐

                            Thanks

                            Name: sabbir
                            +1 photos
                            View replies
                            My id is going in blacklist sorry for using hacks i am not using hacks from next time please don't band my id i was next time never use hacks uid is [protected]

                            Plizz halp garena

                            Free fire id unban - Comment #4110243 - Image #0
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Cherry Yadav
                              Jun 18, 2023
                              Report
                              Copy

                              Address: India ap vizag

                              Hello free fire team
                              Iam A L O N E F F recently my account was banded beacause I used my skin tool in few day after I deleted skin tool after few days I opened game my account was banded plz unban my free fire account.please.
                              Account name : A L O N E F F
                              ID : [protected]
                              THANK YOU
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                High prince
                                from Pakala, Andhra Pradesh
                                Jun 18, 2023
                                Report
                                Copy

                                Free fire garena you are not working properly u suspended my ff I'd without reason for as soon as possible unsuspend my ff I'd :-[protected]
                                My ff name :-ᎻɪɢʜᏢʀɪɴᴄe
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arrow Bittu
                                  Jun 17, 2023
                                  Report
                                  Copy

                                  Address: Uttar Pradesh

                                  Hi Garena Team

                                  I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                                  Free Fire ID: [protected]
                                  Free Fire Username: ARROW_BITTU✓
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Md Shakil Mia
                                    Jun 17, 2023
                                    Report
                                    Copy

                                    Address: Gerena

                                    Please my FF I'd unbend please
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      yoangdo Kasimar
                                      Jun 17, 2023
                                      Report
                                      Copy

                                      Address: Singapore
                                      Website: Garena help center

                                      Garenafreefire,

                                      Dear,

                                      please unban my I’d I use hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 1500INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, please ( hack name, config file) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                      “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                      PLEASE UNSUSPEND MY ACCOUNT UID([[protected]])
                                      Game name.࿇ㅤ✴ᴋᴀꜱɪᴍ✴ㅤᴋꜰ
                                      Level.72
                                      Like.20000
                                      3 years playing.

                                      Thanks for you garena free fire.
                                      ____________________________________
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sachin Kumar Bhil
                                        Jun 17, 2023
                                        Report
                                        Copy

                                        Address: [email protected]

                                        Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
                                        I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play

                                        Player I'd [protected]
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          2.7
                                          (2503)
                                          TimesofMoney
                                          1
                                          (1599)
                                          Taashtime.com
                                          5
                                          (3)