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Garena Complaints & Reviews

www.garena.sg

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Updated: Aug 21, 2025

Complaints 12357

Resolved

807

Unresolved

11550

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: [email protected]

Hello, Dear garena team, My Free Fire I'd Suspended I Only Used Auto Headshot Config File Only Used One CS Custom Match Only Which Is Used For Fun I Didn't Know Because Of This My Free Fire I'd Suspend I Request You My I'd be unsuspend and in future I will not do any such mistake🥺🥺🥺🥺🥺 once unsuspend now i won't do this mistake again, 😞 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME ONCE CHANCE"" GIVE ME ONCE CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT Player ID: [protected] In game name: smⓛⓞⓥⓔⓖⓤⓡⓤEmail [protected]@gmail.co

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Address: Chennai

Dear, Garena free fire
Please unband my I'd. I use config file hack on time just for fun. Please unband my Free fire account. Once unbanded my Free fire account in futures I will never used any hack I spend all most 10000 INR My I'D. I'm also belong to a poor family please unband my free fire 🙏🙏, please😢😢😢😢😢 I HOPE YOU UNBAND MY FREE ACCOUNT
"I LOVE FREE FIRE GIVE ME A CHANCE I NEVER USED ANY THIRD PARTY APPLICATION AND FILES"
PLEASE UNBAND... free fire I'd as soon possible..
My I'd:[protected]
My Game name: Leetheo1218c
My server: India
Date, 22/01/202

+1 photos

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B

Bharat Dhanuk

Feb 25, 2022

Hello
Dear garena team,
My free I'd Band I only used zachver Application Which is only used for fun I Don't know Because of this my free fire I'd band i Recust My I'd be unmanned And in future I will not do such mistake... 😔😔😔😔😔

I am waiting... 😥😥
My I'd: [protected]
My game:Leetheo1318c

My free fire account has been suspended - Comment #3963094 - Image #0

B

Bharat Dhannuk

Mar 6, 2022

This thread was updated on Feb 25, 2022
Dear, Garena free fire
Please unband my I'd. I use config file hack on time just for fun. Please unband my Free fire account. Once unbanded my Free fire account in futures I will never used any hack I spend all most 10000 INR My I'D. I'm also belong to a poor family please unband my free fire 🙏🙏, please😢😢😢😢😢 I HOPE YOU UNBAND MY FREE ACCOUNT
"I LOVE FREE FIRE GIVE ME A CHANCE I NEVER USED ANY THIRD PARTY APPLICATION AND FILES"
PLEASE UNBAND... free fire I'd as soon possible..
My I'd:[protected]
My Game name: Leetheo1218c
My server: India
Date, 22/01/202
[protected]@gmail.com
Plz sir rply an unband my I'd plz, 🙏

Screenshot_[protected]-419_com.dts.freefireth.jpg

300 KB Download

My free fire account has been suspended - Comment #3968568 - Image #0

B

Bharat Dhannuk

Mar 30, 2022

B
Bharat Dhanuk
Feb 25, 2022
Hello
Dear garena team,
My free I'd Band I only used zachver Application Which is only used for fun I Don't know Because of this my free fire I'd band i Recust My I'd be unmanned And in future I will not do such mistake... 😔😔😔😔😔

I am waiting... 😥😥
My I'd: [protected]
My game:Leetheo1318c

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Address: [email protected]

Hello team Garena free fire, my free fire account has been suspended for which I am absolutely devastatad sir I only used the hip hop bundale glitch file once, I dont know if my account will be suspended for this. Sir, i will never use this kind of glitch file again in the future sir. I am appealing. To garena Free Fire team.to riturn my
Free Fire accunt as soon as possible

Sir I, am waiting for your reply😔😔😔

Game naam: op Mafiya yt
Game uid: [protected]
Game surver: india

+1 photos

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Address: Domjur Satanna dustend my id number1693071923

Please sir help me my id was suspend when I was
The playing the game I haven. t done anything wrong and I am sure that I have followed your rules of conduct and I am sure that by mistake you have the suspend my account for no. Valid reason you can check my ff tools pro rate I am normal player please check once my account free fire name VBLOVEp id [protected]

+1 photos

Mar 2, 2022

Complaint marked as Resolved

My free fire id 1693071923 game name VBLOVEp unban

Feb 24, 2022

Updated by ubes Free fire name VBLOVEp I'd [protected] plzzz recover

Feb 28, 2022

Updated by ubes Hello garena team my id resolved, , , 🙏🙏🙏🙏🙏🙏🙏🙏💔💔💔 my id [protected] id name VBLOVEp plies llll, 🙏🙏🙏🙏🙏💔💔💔💔🙏🙏🙏🙏🙏🙏🙏🙏🙏

Feb 28, 2022

Updated by ubes My number [protected]) Hello garena team my id resolved, , , 🙏🙏🙏🙏🙏🙏🙏🙏💔💔💔 my id [protected] id name VBLOVEp plies llll, 🙏🙏🙏🙏🙏💔💔💔💔🙏🙏🙏🙏🙏🙏🙏🙏🙏

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U

ubes

from Howrah, West Bengal

Feb 28, 2022

Hello garena team my id resolved, , , 🙏🙏🙏🙏🙏🙏🙏🙏💔💔💔 my id [protected] id name VBLOVEp plies llll, 🙏🙏🙏🙏🙏💔💔💔💔🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏...⇄

Free fire id suspended my id recovery - Comment #3964402 - Image #0

Free fire id suspended my id recovery - Comment #3964402 - Image #1

ubes's [Complaint's author] reply, Mar 5, 2022

Hello sir unbeen date

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Hello,
TEAM FREE FIRE INDIA

My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check ones my account. This is my humble request to FREE FIRE Team to unban my account.

Player name = BADSHAH5114O

ID=[protected]

+1 photos

Feb 28, 2022

Complaint marked as Resolved

Hello, TEAM FREE FIRE INDIA My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check ones my account. This is my humble request to FREE FIRE Team to unban my account. Player name = BADSHAH5114O ID=2206041484

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P

Pradeep Bhadauria

Feb 28, 2022

+1

Hello,
TEAM FREE FIRE INDIA

My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check ones my account. This is my humble request to FREE FIRE Team to unban my account.

Player name = BADSHAH5114O

ID=[protected]

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Address: Pay,Rajnagar District-Chhatarpur MP

Hello Garena,
Hello Sir, my name is Omprakash, I'm using free fire have been last 5 days, my account has been suspended.

7 days ago I'm playing a rank match... in that match I'm killed by a hacker( HEADSHOT HACK HACKER).

But I can't control my angry... I'm tried to download HEADSHOT INJECTOR APK. at last its working... I'm using hack in 2 days... I knew it is illegal... then I'm uninstall the FREE FIRE AND RESET MY MOBILE... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my username is ᎧᎷ☆ᎮᏒᴀᴋᴀsн☆࿐, my UID number is: [protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname= ᎧᎷ☆ᎮᏒᴀᴋᴀsн☆࿐

user ID= [protected]

+1 photos

Feb 27, 2022

Complaint marked as Resolved

Please Unsuspend My Freefire id - 1736780778

Feb 25, 2022

Updated by ᎧᎷ☆ᎮᏒᴀᴋᴀsн☆࿐ Free fire id Unsuspend please sir Uid [protected]

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S

[email protected]

Feb 25, 2022

Hello Garena,
Hello Sir, my name is Saurav Kumar, I'm using free fire have been last 2 days, my account has been suspended.

2 days ago I'm playing a rank match... in that match I'm killed by a hacker( HEADSHOT HACK HACKER).

But I can't control my angry... I'm tried to download HEADSHOT INJECTOR APK. at last its working... I'm using hack in 2 days... I knew it is illegal... then I'm uninstall the FREE FIRE AND RESET MY MOBILE... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my username is Saurav, @boos, my UID number is: [[protected]]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname= saurav, @boos

user ID= [[protected]]

Free Fire id Suspend - Comment #3963041 - Image #0

Free Fire id Suspend - Comment #3963041 - Image #1

S

shubhamshety

from Malvan, Maharashtra

Feb 25, 2022

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- shubhamshety

ID:- [protected]

Free Fire id Suspend - Comment #3963089 - Image #0

S

Sivanadiyan

from Chennai, Tamil Nadu

Feb 25, 2022

Hello,

TEAM FREE FIRE INDIA,

My ID was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account.

Player Name:ஒத்தாவாடாdei

ID:[protected]

Free Fire id Suspend - Comment #3963104 - Image #0

Free Fire id Suspend - Comment #3963104 - Image #1

S

Sajjad Hossen Suvo

Feb 25, 2022

Hello Garena,
Hello Sir, my name is Omprakash, I'm using free fire have been last 35 days, my account has been suspended.

40 days ago I'm playing a rank match... in that match I'm killed by a hacker( HEADSHOT HACK HACKER).

But I can't control my angry... I'm tried to download HEADSHOT INJECTOR APK. at last its working... I'm using hack in 5 days... I knew it is illegal... then I'm uninstall the FREE FIRE AND RESET MY MOBILE... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me...my username is ༒ᴹᴵᴿ༒Sajjad, my UID number is: [protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname=༒ᴹᴵᴿ༒Sajjad

user ID=[protected]

Free Fire id Suspend - Comment #3963387 - Image #0

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HELLO
TEAM FREE FIRE INDIA

My ID was Suspended When I was playing the Game, I haven't done anything wrong And I am sure that by Mistake you have Suspended my Account
For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to FREE FIRE TEAM to Unban my account.

Nickname ÷ Dw Juwel√boy
Uid ÷ [protected]

+1 photos

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Address: Hello, TEAM FREE FIRE INDIA My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rul

Website: Hello, TEAM FREE FIRE INDIA My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct,And I Am Sure That By Mistake You Ha

Hello, TEAM FREE FIRE INDIA My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account. Player Name :-ARJUN!!* ID:[protected]

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Address: Kondagaon

Website: Com. Free fire dts.com

Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

Player Name :- CgStar
ID :- [protected]

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Address: Jammu and Kashmir

My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account
Uid . [protected]

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S

[email protected]

from Kondagaon, Chhattisgarh

Feb 24, 2022

Hello,

TEAM FREE FIRE INDIA

My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

Player Name :- CgStar
ID :- [protected]

Free fire I'd unban - Comment #3962289 - Image #0

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Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

Hlw
Dear garena freefire i respected to all team. I requested to you please did my I'd unsuspended. At first I am really sorry I used a config file for my game. But I just tried to that. I don't play any matches in config file. I didn't know that reason my I'd suspended. Next time I playing fairly. Please review my I'd.
ID-[protected]
Name-SMOKER KING

+1 photos

Feb 26, 2022

Updated by subhauma123 Please did my I'd unsuspended
I'd-[protected]
Name - Smoker king

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Address: Jamalpur munger

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- Rocky Bhai

ID:- [protected]

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Address: Gowalior

A
Aman7707
0 minutes ago
Hello,
TEAM FREE FIRE INDIA

My ID was suspended when I Was playing the Game, I Havent'Done Anything wrong And I Am Sure That I Hev Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, Headshot rate I'm a normal player, please check once my account. This is my Humble Request to free fire
Team To Unban My Account.

Player Name:- AJGAMER

ID:- [protected]

+1 photos

Feb 25, 2022

Complaint marked as Resolved

Hello, TEAM FREE FIRE INDIA My ID was suspended when I Was playing the Game, I Havent'Done Anything wrong And I Am Sure That I Hev Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, Headshot rate I'm a normal player, please check once my account. This is my Humble Request to free fire Team To Unban My Account. Player Name:- AJGAMER ID:- 2394977940

Feb 25, 2022

Updated by Aman7707 Hello,
TEAM FREE FIRE INDIA

My ID was suspended when I Was playing the Game, I Havent'Done Anything wrong And I Am Sure That I Hev Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, Headshot rate I'm a normal player, please check once my account. This is my Humble Request to free fire
Team To Unban My Account.

Player Name:- AJGAMER

ID:- [protected]

Feb 25, 2022

Updated by Aman7707 Hello,
TEAM FREE FIRE INDIA

My ID was suspended when I Was playing the Game, I Havent'Done Anything wrong And I Am Sure That I Hev Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, Headshot rate I'm a normal player, please check once my account. This is my Humble Request to free fire
Team To Unban My Account.

Player Name:- AJGAMER

ID:- [protected]

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Hello,
TEAM FREE FIRE INDIA

My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check ones my account. This is my humble request to FREE FIRE Team to unban my account.

Player name = BADSHAH5114O

ID=[protected]

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P

Pradeep Bhadauria

Feb 27, 2022

Hello,
TEAM FREE FIRE INDIA

My id was suspended when I was playing the game, I haven't done anything wrong and I am sure that I have followed your rules of conduct, And I am sure that by mistake you have suspended my account for no valid reason, you can check my KD, headshot rate I'm a normal player, please check ones my account. This is my humble request to FREE FIRE Team to unban my account.

Player name = BADSHAH5114O

ID=[protected]

Unban my id - Comment #3964206 - Image #0

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HELLO
TEAM FREE FIRE INDIA

My ID was Suspended When I was playing the Game, I haven't done anything wrong And I am sure that by Mistake you have Suspended my Account
For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to FREE FIRE TEAM to Unban my account.

+1 photos

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Address: ?

Website: ?

Hello,

TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :TFG GAMERS

ID:[protected]

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Website: www.garena.com

Hello
Consumer Complaint India

My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, I had loggined with game booster redmi so you have suspended my account

This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :-Ayush™

ID:-[protected]
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Address: [email protected]

Website: UID:-2166829083

Hello,

TEAM FREE FIRE INDIA
MY ID Was suspended When I Was Playing The Game, l Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No
Valid Reason, please check once my account .This is my humble Request To
Free Fire Team To Unben My Account.

PlayerName:-ʙAʙʏ..ɢɪʀʟ♡ᶠ
ID:-[protected]

+1 photos

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Address: Singapore

Hello,
Team free fire.
My free fire account is suspended without any reason.I never use any hack or third party application.my humble request please unban my account. Free fire I'd[protected]. In game name ＲＯＵＮＤ❷ＨＥＬＬ*..
Thank you so much

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Address: HARYANA INDIA

Website: No Website

Dear Garena free fire my free fire game id have been suspended i have made any mistake please forgive me this will not happen in future i am very upset for 30 days please help 😭 my id information

Uid. [protected]

In game name. MUJJUBHAI**

Level. 68

Thank you

+1 photos

Feb 24, 2022

Updated by Mujju Bhai Dear Garena free fire my free fire game id have been suspended i have made any mistake please forgive me this will not happen in future i am very upset for 30 days please help 😭 my id information

Uid. [protected]

In game name. MUJJUBHAI**

Level. 68

Thank you

Feb 24, 2022

Updated by Mujju Bhai PLEASE HELP I am very upset someone please help me unsuspend my account I am upset for 30 days

Mar 01, 2022

Updated by Mujju Bhai Hello Garena no action has been taken yet please help i will commit suicide

Thank you

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