Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 499

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pro᭄kíllєr
from Lakhimpur, Uttar Pradesh
Feb 23, 2022
Report
Copy

Address: lakhimpur kheri uttarpradesh ram gopal verma lane ke 4 gale right hand side

My I'd was suspended, I have used for location apk file, my I'd was suspended time for 23 february 2022, please unsuspended my I'd.once unsuspended my free fire account in future I will never used any hack in free fire. Please unsuspended my free fire account..i am a poor family. I spent in 3000INR. Please un suspend my free fire account please. I love free fire give me a chance I PROMISE i will never used any third party application and file please UNSUSPENDED my free account please🙏. I am waiting for your reply. Free fire account as soon as possible.
MY UID - [protected]
INGAME NAME - ꧁Pro᭄kíllєr꧂
View replies
My uib [protected] uanben please 🙏🙏🙏🙏🙏🙏🙏please
Reply
UDIT Bordoloi's reply, Feb 24, 2022
my account 2734388718
Please please please Garena
Unban
Garena- my I'd has been suspended.
Please unban my Id. [protected]
Reply
Dear FF sopport team
Please chech my request in seriousn
My FF ID fo my hobby has
SUSPENDED for some reason or
Due to some unknown mistake.
The rest is benned. i don, t un derstand
What to do or not to do please return
My hobby id for which i am willing
To give my life. please if you are
A robot. i am appiying for
FF employee to manually review
My appeal
MY GAME ID:[protected]
Reply
Helpful
29 other people found this review helpful
29 found this helpful
3 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Megharaj Poojary
    Feb 23, 2022
    Report
    Copy

    Address: Hubli dharwad

    My Facebook has hacked name email password number all chengd plss record my free fire acount help me🙏🙏
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Nandeesh Kichha
      Feb 23, 2022
      Report
      Copy

      Address: India

      Hello my dear garena team my free fire account is suspended i have using injuctor in my account is for a fun in one time you are suspended my account please unsuspend my id i don't use any hack, config file, third party application in future please review my request and unsuspend my id please 🥺🥺🥺 unsuspend my id please please please please 🥺🥺🥺
      id:[protected]
      in game name:꧁, ನಟ☣ಭಯಂಕರ꧂
      game server: india
      hack use :config file
      Feb 23, 2022
      Updated by Nandeesh Kichha       Hello my dear garena team my free fire account is suspended i have using injuctor in my account is for a fun in one time you are suspended my account please unsuspend my id i don't use any hack, config file, third party application in future please review my request and unsuspend my id please 🥺🥺🥺 unsuspend my id please please please please 🥺🥺🥺
      id:[protected]
      in game name:꧁, ನಟ☣ಭಯಂಕರ꧂
      game server: india
      hack use :config file

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rohit Mochahary
        from Gohpur, Assam
        Feb 23, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Delhousi

        Hello
        Team free fire INDIA
        My I'd was suspended when I was playing the game. I haven't done anything wrong and I am sure that followed your rule of conduct and I am sure that by mistake you have suspended my account for no valid reason you can check my K.D headshot rate I'm normal player please check once my account
        This is my humble request to freefire team unban my account please 😭😭🙏🙏
        I am waiting
        Player name-★Boᴅo°᭄⁹⁹⁹メ
        Id[protected]
        Id-68
        Mar 3, 2022
        Complaint marked as Resolved 
        No response please help 🙏🙏
        View replies
        Hello
        Dear gerena team
        my free fire I'd been suspended.i am only used outo headshot config file which is used custom room only fun.
        didn't because of this my I'd ban.request you my I'd be unbanned and in future.will not do any such mistakes 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄ please unbanned request you 🙏🙏🙏🙏🙏 UID -[protected]-NOOB gaming ♥️
        Gmail- [protected]@gmail.com
        Thank you
        love this free fire game
        iam Old player
        Reply
        Helpful
        3 other people found this review helpful
        3 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Alok do gamer
          Feb 23, 2022
          Report
          Copy

          Address: Indian
          Website: Google

          GARENA FREE FIRE INDIA,
          My ID Was Banned When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don't know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To Unban My Account.
          Player Name :- ⓥ_ＢＩＮＡＹ_ＦＦ
          ID:- [protected]
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SS ASHIS gameing
            Feb 23, 2022
            Report
            Copy

            Address: Mombai
            Website: Free fire

            Sorry Sir I will hake please help me sir
            Feb 23, 2022
            Updated by SS ASHIS gameing             Please help me sir My account was suspended qiu
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hasan Bin Jaher
              Feb 23, 2022
              Report
              Copy

              Address: [email protected]

              My account has suspend please my account recover
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hanumesha Hanumesha
                Feb 23, 2022
                Report
                Copy

                Address: [email protected]
                Website: Free fire help center

                Team free fire india,

                my id was suspended when i was playing the game i haven't done anything wrong and i am sure that i have followed your rules of conduct and i am sure that by mistake you have suspended my account for no valid reason, you can cheak my kd, headshot rate im a normal player, please check once my account .This is my humble request to free fire team to unban my account .

                Player name :- ꜰᴀᴋᴇㅤʟᴏᴠᴇㅤ❸

                id:- [ [protected] ]

                sever :- india

                suspended date :- 01/02/2022
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ami Appe
                  Feb 23, 2022
                  Report
                  Copy

                  Address: Rainawari, Hhuu
                  Website: Garena

                  Hello Garena
                  My facebook account was hacked and few days later I gat my facebook account back and I open my free fire id I am seeing my id is suspended I not using hack
                  I am you're old users since 2018 please unsuspend my id
                  I am playing verey well give me one chance
                  Thank you
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rahaman Sekh
                    Feb 23, 2022
                    Report
                    Copy

                    Address: Chakpost
                    Website: Free fire garena. Com

                    Hello,
                    Dear garena team,

                    My Free Fire I'd Suspended I Only Used Auto Headshot Config File Only Used Custom Match Only Which Is Used For Fun I Didn't Know Because Of This My Free Fire I'd Suspended I Request You My I'd be unsuspend and in future I will not do any such mistake🥺🥺🥺🥺🥺💔
                    PlayerID [protected]
                    Ingame name BLACK34GAMAE
                    Server INDIAN

                    once unsuspend now i won't do this mistake again, 😞

                    I am waiting, , , , , , , , , , , , , , , , 🥺
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      God saurav
                      from Jaipur, Rajasthan
                      Feb 23, 2022
                      Report
                      Copy

                      Address: Singapore

                      My uid - [protected]

                      INGAME NAME - ᎻͲᏞㅤՏᎪႮᎡᎪᏙ⸙

                      LEVEL - 63

                      Likes - 6.3 k

                      I have throne emote and more things

                      I have wasted in that 500 INR

                      I had requested one time on GARENA HELP CENTER and they solved it but I can't open my I'd

                      I had not used hack or anything

                      But I don't know they suspend my account

                      Please unsuspend my I'd

                      My I'd didn't get ban it's a suspension

                      I really appreciate it very much

                      PLEASE REPLY ME VERY SOON
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        KS Sãürāv
                        Feb 23, 2022
                        Report
                        Copy

                        Address: LOHANI, VILL-LOHANI-POST-TARWARA-PS-BIRAUL-DIST-DARBHANGA

                        Hi GRENA FREE FIRE
                        My account has been suspended
                        My mistake use hack next time not use hack please unsuspend my account free fire teams.
                        UID [protected]
                        Name Ks Saurav
                        Email.[protected]@gmail.com
                        I love free fire

                        Thank you
                        View replies
                        is your id is unsuspended
                        Reply
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Akhlesh Sone
                          Feb 23, 2022
                          Report
                          Copy

                          Address: Morena

                          This thread was updated on Feb 20, 2022
                          Hii garena i am shivam soni and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is pro king thank you
                          Feb 23, 2022
                          Updated by Akhlesh Sone                           This thread was updated on Feb 20, 2022
                          Hii garena i am mohit sharma and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is pro king thank you

                          Feb 23, 2022
                          Updated by Akhlesh Sone                           This thread was updated on Feb 20, 2022
                          Hii garena i am mohit sharma and i only played free fire for mostly some days and the last date when i played free fire was 4:11:2019 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my facebook mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] and my guild name is pro king thank you
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Fansur Sk Alomgir
                            Feb 22, 2022
                            Report
                            Copy

                            Address: Please kareena
                            Website: Please kareena my Facebook id ,2003598670

                            Please kareena prepare early recovery my IT return my IT return
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              VaibhavGupta9451
                              from Kanpur, Uttar Pradesh
                              Feb 22, 2022
                              Report
                              Copy

                              Address: 35-a GOPAL NAGAR KANPUR
                              Website: Baby calling ff

                              Garena free fire
                              Garena free fire max please and when my d I am using a hack please unbanned my id I am do not do using hack I am waiting from your reply
                              My uid [protected]
                              My game name࿐ᵘⁿкησωη࿐
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Uttam Anuj
                                Feb 22, 2022
                                Report
                                Copy

                                Address: 57-A gopal nagar kanpur
                                Website: Baby calling ff

                                Hello Free fire team
                                Please unban my I'd you have been suspended my I'd for using headshot config I am really sorry it plz unban as soon as possible
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VaibhavGupta9451
                                  from Kanpur, Uttar Pradesh
                                  Feb 22, 2022
                                  Report
                                  Copy

                                  Address: 35-A Gopal Nagar Kanpur
                                  Website: Baby calling ff

                                  My I'd has been suspended for using headshot config I am really sorry for this now I will never use hack again Plz unban my I'd as soon as possible sorry 😭😭😭😭😭
                                  I am sorry
                                  My uid [protected]
                                  My Game name ࿐ᵘⁿкησωη࿐
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    V K Oraon
                                    Feb 22, 2022
                                    Report
                                    Copy

                                    Address: Kolkata.domjur howrah

                                    Dear Garenafree fire, .
                                    please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                    “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                    PLEASE UNSUSPEND MY ACCOUNT
                                    Uid: [protected]
                                    In game name: ROYALʏᴛ࿐ NX➇
                                    Level:64
                                    Email [protected]@gmail.com
                                    I’m waiting 😭
                                    Thank you…🙏🙏🙏
                                    View replies
                                    Hello
                                    Dear garena team,
                                    My Free Fire l'd Ban I Only Used hack Application
                                    which Is Only Used For Fun 1 Didn't Know Because Of
                                    This My Free Fire l'd Ban I Request You My l'd be
                                    unbanned and in future I will not do any such mistake
                                    | am waiting

                                    My uid nomber:-[protected]

                                    Plese unban my uid, 😭😭😭😭
                                    Reply
                                    Helpful
                                    2 other people found this review helpful
                                    2 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Teejay Arul
                                      Feb 22, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: [email protected]

                                      Dear sir

                                      My account has been suspended.place sir come back my real account. The use of third-party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behaviour undermines the integrity of the community and ruins the game for everyone.

                                      Fiex this problem

                                      UID:[protected]

                                      Game name:- XXXㅤWʜɪᴛᴇㅤꨄ︎

                                      Guild:- [protected]

                                      Date:- 30.01.2022
                                      Free fire Account unban please help me 🙏🏻
                                      Feb 26, 2022
                                      Complaint marked as Resolved 
                                      [email protected]
                                      Feb 22, 2022
                                      Updated by Teejay Arul                                       Dear sir

                                      My account has been suspended.place sir come back my real account. The use of third-party applications that allows any user to acquire an unfair competitive advantage is strictly prohibited. Such behaviour undermines the integrity of the community and ruins the game for everyone.

                                      Fiex this problem

                                      UID:[protected]

                                      Game name:- XXXㅤWʜɪᴛᴇㅤꨄ︎

                                      Guild:- [protected]

                                      Date:- 30.01.2022
                                      Free fire Account unban please help me 🙏🏻

                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sangram Mondal
                                        Feb 22, 2022
                                        Report
                                        Copy

                                        Address: West bengal

                                        Please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 3000 SAR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                        “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                                        PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                                        My UID:[[[protected]

                                        My Server: India

                                        Name: ᎠIᏞ✿ຮᴛαʀ
                                        Feb 22, 2022
                                        Updated by Sangram Mondal                                         please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 3000 SAR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                        “”I LOVE FREE FIRE GIVE ME A CHANCE””
                                        GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
                                        PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

                                        My UID:[[[protected]

                                        My Server: India

                                        Name: ᎠIᏞ✿ຮᴛαʀ

                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          RummyCircle.com
                                          3.3
                                          (2516)
                                          Junglee Rummy
                                          2
                                          (1045)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)