Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rolexyt
from Mahwa, Rajasthan
May 28, 2023
Report
Copy

Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

Hi Free Fire Team,
Sir, Please solve this problem, My Free Fire account "they are abdominal activities and it is suspended"
I am really sorry because other FF tools head shot hack app use just one time for fun. Please unban my free fire account. Request please one chance sir. I have only one I'd . Sir it's my favourite I'd please help me . Sir Please Unsuspend my free fire I'd.
In future I will never will any hack.

Please allow me this statement

Sir my free fire game name :-rohitsa06kh
My Game in I'd:-[protected]
My Game in level 44
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Parbes Ahmed
    May 28, 2023
    Report
    Copy

    Address: Kaliganj

    I did not use any kind of hak. And did not use any kind of hacking application. I have been playing free fire games of the last three years and I have never used a hack on this ID. I haven't even used any hacks or fies on this mobile device. So far i have done gameplay on my own skills. Maybe for some technical reason my game ID may be banned. please help me gat my game ID back. I can provide any kind of proof to get my game ID back. please help garena pleasc My Game Id code.[protected] My Game Id name.7H CUTE BOY My Game Id Level.63
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Talented FF
      May 28, 2023
      Report
      Copy

      Address: Singapore

      Hi,
      Free Fire Max Help Team
      Issue- I'd Ban
      My I'd [ Uid-[protected], I'd name- prateek6767c ]recently suspended without no reason. Today i opened my game and see that my i'd suspended. I had never used any third party app or any hack in my i'd but my i'd suspended. I request to the Free Fire team to solve the issue as fast as possible.
      Thanks
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Talented FF
        May 28, 2023
        Report
        Copy

        Address: Singapore

        Hi,
        Free Fire Max Help Team
        Issue- I'd Ban
        My I'd [ Uid-[protected], I'd name- SoulCrusher ]recently suspended without no reason. Today i opened my game and see that my i'd suspended. I had never used any third party app or any hack in my i'd but my i'd suspended. I request to the Free Fire team to solve the issue as fast as possible.
        Thanks
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Happy Mishra01
          from PADRAUNA, Uttar Pradesh
          May 28, 2023
          Report
          Copy

          Address: PADRAUNA utter pradesh (India)

          My friend hacked my facebook account and used a hack called injector in my free fire max id, and when i got back my facebook account my free fire id was suspended, what is my fault in this, i am without my id I have gone mad, understand my helplessness, give us one chance and remove suspension from my ID, from now on I take responsibility to take care of my ID, I have been playing free fire game for 3 years. I have invested a lot of money in this game. Please help me to activate my free fire id as before. Game name optimus99. Uid [protected] I am sorry if we have made any mistake. Id should be activated again. thank you
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            م
            مد افتاب جان
            from Mumbai, Maharashtra
            May 27, 2023
            Report
            Copy

            Address: Sultangang

            Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun ... - did not match any documents.
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aakash_Sinha346
              from Gaya, Bihar
              May 27, 2023
              Report
              Copy

              Address: Singapore

              Hello

              Dear garena free fire team,

              My Free Fire I'd Ban I Used hack application name - Auto headshot+aimbot Application which Is Only Used For Fun 1 Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake
              I am waiting 😢😢 Please Give me a Last and Final Chance Garena Team I request you that I follow your all rules and regulations in the game and never use any third-party applications
              Free fire I'd -[protected]
              Game Name - Ꮶɪɴɢ:ᴀᴋᴀsʜ
              Thank you so much
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mehar Ali
                May 27, 2023
                Report
                Copy

                Address: Hydrabad
                Website: Gare na .com

                TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account. Player Name :- ID:-[protected]😭😭😭
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Duble redmi 8a
                  May 27, 2023
                  Report
                  Copy

                  Address: Wardha

                  Dear garena team ❤ i am a free fire player, I am 13+ heart old and I've been playing free fire for two and a half years, but the gameplay I used to play with free fire id has now been suspended. My free fire id created with a Facebook account. But without my permission a hackar hacked my Facebook id than login in free fire and used headshot hack maybe that's why my free fire id has been suspended
                  My uid [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aakash_Sinha346
                    from Gaya, Bihar
                    May 26, 2023
                    Report
                    Copy

                    Address: Singapore

                    Hello

                    Dear garena free fire team,

                    My Free Fire I'd Ban I Used hack application name - Auto headshot+aimbot Application which Is Only Used For Fun 1 Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake
                    I am waiting 😢😢 Please Give Me A Last and Final Chance Garena Team I promise you that I will follow your rules and regulations in the game and never use any third-party applications
                    Free fire I'd -[protected]
                    Game Name - Ꮶɪɴɢ:ᴀᴋᴀsʜ
                    Thank you so much
                    +3 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dev singhContribute a better translation
                      May 26, 2023
                      Report
                      Copy

                      Address: Pata nhi

                      Sorry free fire mere ko pta h ki mene hack ka use kiya h lekin mera irada free fire ko hack karne ka nhi tha pleas mere ko one chance dedo your player
                      uid [protected] ingamename sʜᴏᴅᴏᴡ★シ︎444 i love free fire pleas give me one chance 😭😭😭😭😭
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hippu
                        May 26, 2023
                        Report
                        Copy

                        Address: Kerala

                        IN GAME NAME :-ᴵᴼᴺᶻ᭄സുധീഷ്➉

                        UID :-[protected]

                        REAL NAME :-sudee

                        My Account had been ban because there u got some abnormal activities.But i don't use any kind of things which garena not allow. But it may hapoen because of my mistake. I am Sorry please unban my account. I promise you i will never use any kind of things which Gareena not allow, but now please give me back my id please..

                        Thank you
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Happy Mishra01
                          from PADRAUNA, Uttar Pradesh
                          May 26, 2023
                          Report
                          Copy

                          Address: Utter Pradesh,
                          Website: www.garena.com

                          I am playing free fire game since 3 years. I have invested a lot of money in this game. I have not used any kind of hack or glich file in my free fire id. Still my free fire id got suspended. Please help me to activate my free fire id like before. Game name optimus99. Uid [protected] Please forgive me if I have made any mistake. Re-enable ID. thank you
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            [email protected]
                            May 26, 2023
                            Report
                            Copy

                            Address: Chennai , tamil nadu.
                            Website: GARENA. COM

                            Suspended my two accounts I can't play the game i can't use that account also please help.
                            THANK YOU
                            +2 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Happy Mishra01
                              from PADRAUNA, Uttar Pradesh
                              May 26, 2023
                              Report
                              Copy

                              Address: City=PADRAUNA,State=Utter Pradesh

                              Hi garena freefire i am from india,
                              I am play freefire more than 3 year's, and my game level is 61 and 3880 likes, so i am asking you to unsuspend my FreeFire ID. But I don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name Optimus99. my uid [protected]
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sdhh
                                May 25, 2023
                                Report
                                Copy

                                Address: India

                                IN GAME NAME :-ᴵᴼᴺᶻ᭄സുധീഷ്➉

                                UID :-[protected]

                                REAL NAME :-sudee

                                My Account had been ban because there u got some abnormal activities.But i don't use any kind of things which garena not allow. But it may hapoen because of my mistake. I am Sorry please unban my account. I promise you i will never use any kind of things which Gareena not allow, but now please give me back my id please..

                                Thank you
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sagor Sk
                                  May 25, 2023
                                  Report
                                  Copy

                                  Hello sir Dear Garenafree fire, .
                                  please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                  ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                  GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                  PLEASE UNSUSPEND MY ACCOUNT
                                  Uid:[protected]
                                  In game name: GW(R)RAYHAN(R)YT
                                  Level:65
                                  Email : [protected]@gmail.com
                                  I'm waiting 😭
                                  Thank you...🙏🙏🙏
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Happy Mishra01
                                    from PADRAUNA, Uttar Pradesh
                                    May 25, 2023
                                    Report
                                    Copy

                                    Address: PADRAUNA, Utter Pradesh

                                    I am a good player. i am not using any hack but my account has been suspended please back my account my uid [protected] .as soon i am playing game fairly not using any hack and other third party apps please back my account as soon
                                    +1 photos
                                    +1 videos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Happy Mishra01
                                      from PADRAUNA, Uttar Pradesh
                                      May 25, 2023
                                      Report
                                      Copy

                                      Address: PADRAUNA, UTTER PRADESH

                                      I am real player .Please help me garena. my free fire account suspended please unbain my account my uid [protected] .game name Optimus99 . I am really sorry garena I am not use next time any tools sorry please help me
                                      +1 videos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        H
                                        Happy Mishra01
                                        from PADRAUNA, Uttar Pradesh
                                        May 25, 2023
                                        Report
                                        Copy

                                        Address: PADRAUNA Utter Pradesh

                                        I am real and fair player .Please help me garena. my free fire account suspended please unbain my account my uid [protected] .game name Optimus99. I am really sorry garena I am not use next time any tools sorry please help me
                                        +1 videos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Parimatch India
                                          4.1
                                          (1793)
                                          RummyCircle.com
                                          2.7
                                          (2513)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)