Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
ViviY30
Apr 4, 2023
Report
Copy

Address: Sinha pure

My id is suspent 2 days pleas my id back now🥺🥺
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    Upendarsah54321
    Apr 3, 2023
    Report
    Copy

    Address: Garena Singapore
    Website: ffsupport.garena.com/hc/en-us/articles/4412913789978-Account-Ban

    Hello team garana free fire I did not hack my id you can check my id and if possible it an you tram free fire, Game UID-[protected]

    Game Name Gwupendaryt
    Thanks🙏🙏
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Samsung glaxy j2 2016
      Apr 3, 2023
      Report
      Copy

      Address: Bihar patna

      Sir my id was suspended but i don't use any hack m
      I know my freind was used hack but soory sir m aaj ke baad hack ka use nhi krunga plz sir free fird uid=[protected]
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Siddhu Pandey
        Apr 3, 2023
        Report
        Copy

        I am a fair player I am at 57 lv.
        I downloaded free fire for google. I don't expect that that apk is injecteor only i logged in 1 time I don't ues any type of hake but my id is banned play unban my id

        UID:-[protected]
        GAME NAME:- ꧁BLACK༒ADAM꧂
        +3 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abhinab Roy
          from Jalpaiguri, West Bengal
          Apr 3, 2023
          Report
          Copy

          Address: Vill-Sipai Para

          Hello, TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account, please one chance me
          Game name-MG✓ABHINAB࿐
          UID-[protected]
          +1 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Z
            Zaid Kadivar
            Apr 2, 2023
            Report
            Copy

            Address: Sigapur

            FF I'd : [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Roy sgr
              Apr 2, 2023
              Report
              Copy

              Address: No

              Hello

              TEAM FREE FIRE

              I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

              my charecter id - ( [protected])
              my account name - ( ×͜×iam♛Roy™)

              thankyou so much

              Please please please 🥺🙏
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Krishna Nitharwal
                Apr 2, 2023
                Report
                Copy

                Address: Singapore

                Hey Garena I am a free fire player plauing for more than 3 years
                Your company brought honour score which was really good, but several times my honour score has been deducted automatically
                My behavior is good I dont report any player
                Then why you are duducting my honour score it is so shameful for u or your company it has done several times in my free fire account
                I cant play modes beacause of your non predictable policy Remove this honour score option in our game Your customer care number is not responding My internet is 5g wifi of company airtel they have[protected] times better then your service I know your company will not take action
                My country has banned your free fire if your services dont take any action then it will be fully banned You all dont respect player which donot top up
                You request only those players which does top up my id is [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Savita13214
                  from GAYA, Bihar
                  Apr 2, 2023
                  Report
                  Copy

                  Address: Singapore
                  Website: ff.garena.com

                  Hello
                  ff team

                  i am very very sad 😔 because my id is suspended by your team but i have used only a small hack in training ground 1day and i have deleted also then also hackers are coming in my cs rank and br rank mode not starting and today i am seeing that my id is suspended
                  plz un banned my id from now only i will stop hack plz give me a last warning⚠️

                  thanks you
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shivam Gope
                    Apr 2, 2023
                    Report
                    Copy

                    Dear garena,
                    My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible... UID-[protected] [protected] In Game name -free fire mix
                    In my account time was come but I have by mistake uninstall than without any reason.please sir fix my problem.
                    Thanks 🙏🙏
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saiprem24
                      from Hyderabad, Telangana
                      Apr 2, 2023
                      Report
                      Copy

                      Hello
                      TEAM FREE FIRE
                      I have not done anything wrong and i'm sure I have followed your rules of conduct and you
                      have Suspended my account for not any valid reason please back my account as soon as
                      possible
                      my account id - ( [protected])
                      thankyou so much
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        CUTE DEVILS
                        from Delhi, Delhi
                        Apr 2, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Dheli,10-8 rtc main road

                        Hi garena freefire i am from india,
                        I am play freefire more than 2 year's, and my game level is 60 and 3000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=CDSㅤTHARUN√
                        +1 photos
                        Apr 2, 2023
                        Complaint marked as Resolved 
                        Hi garena freefire i am from india, I am play freefire more than 2 year's, and my game level is 60 and 3000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=1324694655, game name=CDSㅤTHARUN√
                        Helpful
                        4 other people found this review helpful
                        4 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          I
                          Iloveu123
                          from Kolkata, West Bengal
                          Apr 2, 2023
                          Report
                          Copy

                          Address: Kolkata West Bengal l

                          I am genuine free fire player please help me unban my ID I am playing 4year my ID suspended for 1yer ago
                          In game name-tf maria
                          My ID[protected]
                          Lavel 70
                          Like 15000+
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            PBG ff
                            from Srikalahasti, Andhra Pradesh
                            Apr 2, 2023
                            Apr 2, 2023
                            This thread was updated on Apr 2, 2023
                            Report
                            Copy

                            Address: India (Thirupathi) pincode517644

                            Hello
                            My FREE FIRE id was suspended please unsuspend my FREE FIRE id i am not using abnorma activities
                            Uid=[[protected]]
                            In-game name=Pᴜʀᴜ_Bʜᴀɪ_YT
                            Thanks.
                            E-mail:[protected]@gmail.com
                            Number:- [protected]

                            Plz suspend my Account please
                            [Unban ]my account Sir plz🙏🙏🙏🙏
                            Please unban my account [Garena]🙏🙏🙏🙏🙏🙏

                            Please unbanned my Account [Dear Garena] - Comment #4096651 - Image #0
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jibon Ahmed
                              Apr 2, 2023
                              Report
                              Copy

                              Dear Sir,
                              At first take my cordial love to you. A long day ago, my facebook account was hacked . this account joining my garena freefire account. I cannot access my facebook account and dont playing game this id . but hacker playing game in my account with ff hacks . Some day ago, i recovere my facebook account but when i login this id in garena freefire account, i saw that this acount suspended. This is not my fault . Please Unban My id .
                              Id :[protected]
                              Thank You
                              +2 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dorian Iordache
                                Apr 2, 2023
                                Report
                                Copy

                                Hello Garena my account got banned on 2 December 2021, and it still didn't unabnned, it got ban for littery nothing and i can t play anymore it a old account please try to do something

                                My id [protected] [protected]
                                +1 photos
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jwhahaj
                                  Apr 2, 2023
                                  Report
                                  Copy

                                  Hii Garena i am from india a active user of your game. But in the past i used a apk. Plz forgive me, i love free fire so much and i am playing free fire from season 3 i am a old free fire player. I am bagging to you plz give my free fire account back. I promise you and your whole team that i never use no third party apk or nothing. Plz do something.

                                  My id :[protected],
                                  My user name :- BHAI2GAMING
                                  +2 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    MD Badon Sarker
                                    Apr 2, 2023
                                    Report
                                    Copy

                                    I don't use any hack then why it is going blacklist.

                                    My matchmaking with hackers

                                    There is always a hacker in my game.

                                    Help me solving this out.
                                    My uid [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saddam@90
                                      from Dhubri, Assam
                                      Apr 1, 2023
                                      Report
                                      Copy

                                      Address: Assam

                                      Dear Garena,
                                      I am playing Free Fire since last 2 years.
                                      My Account has been suspended without any reason, as I have used game booster application which is Pre - installed in my phone.I request to review my I'd once and if I found Guilty, you are liable to punish or charge me.MY FREE FIRE ID -[protected]
                                      ID LEVEL - 54

                                      Have a great day ahead.
                                      [Help me]-------THANK YOU----💖💖🥺😂🥺🥺🥺
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kashish Parmani
                                        Apr 1, 2023
                                        Report
                                        Copy

                                        Address: Galaxies building,1 Fusionopolis place #17-10, Singapore -138522

                                        My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This Is My Humble Request To Free Fire Team To Unban My Account

                                        Player Name :- EditzMohit
                                        ID :-[protected]
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit