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Updated: Dec 21, 2025
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 73

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S
Sala histrya
Apr 5, 2023
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Address: Singapore

Dear Garena Free Fire Team,
I have been playing free Fire for 3 years.But a few days ago suddenly a hacker hacked my account and he login my account and used hack.I didn't use the hack myself.Please unban my account.

*My I'd details
Uid-[protected]
In game name -NDメSᴜʀᴀᴊ™
+1 photos
Apr 5, 2023
Complaint marked as Resolved 
Dear Garena Free Fire Team, I have been playing free Fire for 3 years.But a few days ago suddenly a hacker hacked my account and he login my account and used hack.I didn't use the hack myself.Please unban my account. *My I'd details Uid-1727197486 In game name -NDメSᴜʀᴀᴊ™
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    S
    Sala histrya
    Apr 5, 2023
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    Address: Singapore

    Hi‚
    Sir ‚
    I am very old free fire player but I have a problem
    My account was hacked by someone and guy used some hack on my account due to which my ID got banned after I'd ban this guy gave me back my ID password again. My ID is ban due to which I am very worried so please my requset to you please unban my ID I am very worrked so plz please help me
    I want unbanne my free fire account please 😭😭😭😭😭

    In game name = NDメSᴜʀᴀᴊ™
    UID = [protected]
    +1 photos
    Apr 5, 2023
    Complaint marked as Resolved 
    Dear Garena Free Fire Team, I have been playing free Fire for 3 years.But a few days ago suddenly a hacker hacked my account and he login my account and used hack.I didn't use the hack myself.Please unban my account. *My I'd details Uid-1727197486 In game name -NDメSᴜʀᴀᴊ™
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      B
      bajibabu527@gmail. com
      Apr 5, 2023
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      Facebook

      Address: Vejendla

      My account is hacked pls my account recovey in my account in this number [protected] in Facebook...
      +1 photos
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      M
      Mobile gupta
      Apr 5, 2023
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      Address: Bankroad

      Hii garena


      i only played free fire for mostly some days and the last date when i played free fire was 05:02 :2023 and on that date when i opened free fire max and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back

      i would be very faithful to you.

      Uid [protected]
      I'd name ᴵᴬᴹᴛᴏxɪᴄ1722

      Thanks you
      +1 photos
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        O
        OP_MEET123
        Apr 4, 2023
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        My free fire id was suspended 8 months ago without any reason, i didn't use any hack . plz unsuspend my id

        Thank you
        +1 photos
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          S
          Sumit Soren
          Apr 4, 2023
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          Hello i id suspended with no reason and i send email to free fire but no reply please unban my id
          Uid [protected]
          INGAME NAME OD SUMIT GOD
          +1 photos
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            M
            Manjeetk001
            from Gopalganj, Bihar
            Apr 4, 2023
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            Address: Gopalganj

            Hi dear garena team
            My free fire I'd Ban I only used skin tool Application Which is only used for fun I didn't know because of this my free fire I'd ban i request you my I'd be unbanned and in future I will not do any such mistakes 😭😭😭😭 please help me

            MY FREE FIRE I'D=[protected]
            ID LEVEL=52
            ID NAME=Mʀ༒चौHąղ࿐
            GMAIL=[protected]@gmail.com

            PLEASE GARENA I DID NOT USE ANY HACK BUT MY ACCOUNT HAS BEEN SUSPENDED WITHOUT ANY REASON AND ALSO I HAVE DONE SO MANY DIAMONDS TOP UP IN MY ACCOUNT
            ________THANK YOU__________
            I'M WATING FOR YOU REPLY..😭😭
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              D
              [email protected]
              Apr 4, 2023
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              Address: India

              Why are you not unban my id. Please Unban my id fast to fast. And please back old FF please.

              My nickname is. Saif.17
              My uid is. [protected]
              +1 photos
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                J
                Joy Bhengra
                Apr 4, 2023
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                Hello Garena Team

                My free fire account has been suspended from 6 February 2022. It's been 1 year I haven't played. I used a config file for unfair advantage. It's my Humble Request to open my account. I'll play normally after garena opens my account. Please help me.
                +1 photos
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                  V
                  ViviY30
                  Apr 4, 2023
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                  Address: Sinha pure

                  My id is suspent 2 days pleas my id back now🥺🥺
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                    U
                    Upendarsah54321
                    Apr 3, 2023
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                    Address: Garena Singapore
                    Website: ffsupport.garena.com/hc/en-us/articles/4412913789978-Account-Ban

                    Hello team garana free fire I did not hack my id you can check my id and if possible it an you tram free fire, Game UID-[protected]

                    Game Name Gwupendaryt
                    Thanks🙏🙏
                    +1 photos
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                      S
                      Samsung glaxy j2 2016
                      Apr 3, 2023
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                      Address: Bihar patna

                      Sir my id was suspended but i don't use any hack m
                      I know my freind was used hack but soory sir m aaj ke baad hack ka use nhi krunga plz sir free fird uid=[protected]
                      +1 photos
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                        S
                        Siddhu Pandey
                        Apr 3, 2023
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                        I am a fair player I am at 57 lv.
                        I downloaded free fire for google. I don't expect that that apk is injecteor only i logged in 1 time I don't ues any type of hake but my id is banned play unban my id

                        UID:-[protected]
                        GAME NAME:- ꧁BLACK༒ADAM꧂
                        +3 photos
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                          A
                          Abhinab Roy
                          from Jalpaiguri, West Bengal
                          Apr 3, 2023
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                          Address: Vill-Sipai Para

                          Hello, TEAM FREE FIRE INDIA, I am From Gaming&Tips Partner Program, My ID Was suspended When I Was Playing The Game, I Haven’t Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account, please one chance me
                          Game name-MG✓ABHINAB࿐
                          UID-[protected]
                          +1 photos
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                            Z
                            Zaid Kadivar
                            Apr 2, 2023
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                            Address: Sigapur

                            FF I'd : [protected]
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                              R
                              Roy sgr
                              Apr 2, 2023
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                              Address: No

                              Hello

                              TEAM FREE FIRE

                              I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                              my charecter id - ( [protected])
                              my account name - ( ×͜×iam♛Roy™)

                              thankyou so much

                              Please please please 🥺🙏
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                                K
                                Krishna Nitharwal
                                Apr 2, 2023
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                                Address: Singapore

                                Hey Garena I am a free fire player plauing for more than 3 years
                                Your company brought honour score which was really good, but several times my honour score has been deducted automatically
                                My behavior is good I dont report any player
                                Then why you are duducting my honour score it is so shameful for u or your company it has done several times in my free fire account
                                I cant play modes beacause of your non predictable policy Remove this honour score option in our game Your customer care number is not responding My internet is 5g wifi of company airtel they have[protected] times better then your service I know your company will not take action
                                My country has banned your free fire if your services dont take any action then it will be fully banned You all dont respect player which donot top up
                                You request only those players which does top up my id is [protected]
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                                  S
                                  Savita13214
                                  from GAYA, Bihar
                                  Apr 2, 2023
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                                  Address: Singapore
                                  Website: ff.garena.com

                                  Hello
                                  ff team

                                  i am very very sad 😔 because my id is suspended by your team but i have used only a small hack in training ground 1day and i have deleted also then also hackers are coming in my cs rank and br rank mode not starting and today i am seeing that my id is suspended
                                  plz un banned my id from now only i will stop hack plz give me a last warning⚠️

                                  thanks you
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                                    S
                                    Shivam Gope
                                    Apr 2, 2023
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                                    Dear garena,
                                    My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible... UID-[protected] [protected] In Game name -free fire mix
                                    In my account time was come but I have by mistake uninstall than without any reason.please sir fix my problem.
                                    Thanks 🙏🙏
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                                      S
                                      Saiprem24
                                      from Hyderabad, Telangana
                                      Apr 2, 2023
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                                      Hello
                                      TEAM FREE FIRE
                                      I have not done anything wrong and i'm sure I have followed your rules of conduct and you
                                      have Suspended my account for not any valid reason please back my account as soon as
                                      possible
                                      my account id - ( [protected])
                                      thankyou so much
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