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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 85

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P
pranjoy
Mar 12, 2023
Mar 27, 2024
This thread was updated on Mar 27, 2024
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Website: ff.garena.com

Dear Free Fire Customer Support,

I am writing to request that my Free Fire account be unsuspended. My account was recently suspended after I made two top-up payments of Rs. 29 and Rs. 80. However, I do not know the reason for the suspension, as I have not violated any of the game's policies.

I have been playing Free Fire for a long time, and I have always followed the rules and guidelines of the game. I made the top-up payments using a valid payment method and received confirmation of the successful payments.

I would like to request that you investigate this issue and provide me with the reason for the suspension. If there was an issue with the payment or any other problem, please let me know so that I can take appropriate action. I would also like to request that my account be unsuspended as soon as possible so that I can continue playing the game.

uid: [protected]
name ingame : ★➳ᴹᴿᎠᴀʀʟɪɴɢ
Thank you for your time and attention to this matter.

Sincerely,
pranjoy
Pls urban me name ꜱᴏʟᴏ_777
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    Bharath5728
    Mar 12, 2023
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    Dear Garena free fire team,
    I have been playing free fire last five years .But a few day ago suddenly my account was hacked by a hacker and he login to my account and use hack to play game in my account. I didn't use the hack myself

    Id deatails*
    Uid :[protected]
    Name : Massbk

    I hope you understand my problem and please give me a one chance and unban my account

    Thank you
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      D
      Dhananjoy Manna
      Mar 12, 2023
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      Address: Mumbai , Ghatkopar east

      Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
      My uid:[protected]
      My name:xx One side lover
      I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
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        A
        Avijit Mondal1921
        Mar 11, 2023
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        My free fire account suspense without Any Reason please REVIEW My REQUEST. . THANK YOU
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          A
          abhishekabhi24267422
          from Kolkata, West Bengal
          Mar 11, 2023
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          Sir my id have been suspended since two days but I have not used any kind of hacking or any bug or anything.
          My uid [protected]
          Sir please look into this matter as soon as possible.
          MyFreeFiremax l' d Ban l only Used hack Applicationwhich ls only used For Fun1Didn't know BecauseofThismyFreeFiremax l'd ban lrequest you my l'd be unbanned andin future l will not do any such mistake l 😭😭😭😭😭😭😭😭😭😨... l am waiting ID [protected]🙏🙏🙏
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            R
            Raster
            Mar 11, 2023
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            Address: [email protected]

            Dear Garena Free Fire Team,

            I have been playing free fire for three years, a few days ago my friend played the game with my account and since then my id has been blacklisted and now it is suspended. I don't know why I got suspended?, I didn't break any rules of garena free fire game and I didn't use any hack myself, now I feel very helpless, because I'm a very poor guy, my id is level 68. Sorry sir if someone broke your rules with my ID in my absence. I'm sorry I won't do it again, I promise. Give me one last chance.🙏🙏🙏
            Player Name.SkRaster1.2.
            MyFreeFiremax l' d Ban l only Used hack Applicationwhich ls only used For Fun1Didn't know BecauseofThismyFreeFiremax l'd ban lrequest you my l'd be unbanned andin future l will not do any such mistake l 😭😭😭😭😭😭😭😭😭😨... l am waiting ID [protected]🙏🙏🙏🙏🙏🙏🙏ðŸ�...
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              M
              Mongal Dip Sardar
              Mar 11, 2023
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              Address: komthana

              Hello sir Dear Garenafree fire, .
              please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
              ""I LOVE FREE FIRE GIVE ME A CHANCE""
              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
              PLEASE UNSUSPEND MY ACCOUNT
              Uid:[protected]
              In game name:MANGAL:✰✰✰✰✰
              Level:64
              Email
              [protected]@gmail.com
              I'm waiting 😭
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                B
                BjKing
                Mar 11, 2023
                Resolved
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                Resolved

                Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
                My uid:[protected]
                My name:BJKING
                I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
                Mar 11, 2023
                Complaint marked as Resolved 
                Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You. My uid:[protected] My name:BJKING I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
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                  S
                  suneelrajput
                  Mar 11, 2023
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                  Address: Singapore

                  My contact number:-[protected] Sir, I am not using any hack i give my free fire account to my for play after I take my I'd from him in 2 days my account has bad I don't now about he was using hack or what
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                    S
                    suneelrajput
                    Mar 11, 2023
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                    Address: Singapore

                    My free fire id your has been Saspended and not a resion and my id please recover and unsaspend please sir my id [protected] fSUNEEL
                    I am waiting for your reply 🙏🙏
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                      S
                      suneelrajput
                      Mar 10, 2023
                      Resolved
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                      Resolved

                      Address: Singapore

                      [Resolved] Garena — My free fire id has been suspended
                      fSUNEEL
                      Mar 10, 2023
                      Dear GarenaTeam

                      I am a free fire player. I am

                      13+yearsold

                      And have been playing free fire for

                      two And a half years. But the gameplay I

                      used to

                      Play with Free Fire ID has now been

                      suspended. My Free Fire ID was created with a

                      Facebook

                      account.

                      But without my permission a hacker

                      hacked my Facebook ID then logged in free fire

                      and used

                      Hack Maybe that's why my free fire I'd

                      has been

                      Suspended

                      My sincere request to you. Garena

                      Team.

                      Please unsupended my free fire I'd

                      My Free Fire ID [[protected]]

                      Game Name fSUNEEL

                      Plese garena team give me one chance.plese do unsupend my account or I'd.

                      Thank you Garena Team
                      Mar 11, 2023
                      Complaint marked as Resolved 
                      [email protected] 7014088489 please sir my mistake please give me my ff ID 6281089611 and unsaspend my Free fire ID Thank you so much garena free fire team Sir
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                        S
                        suneelrajput
                        Mar 10, 2023
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                        Address: Singapore
                        Website: Indian consumer complaint forum

                        [Resolved] Garena — My free fire id has been suspended
                        fSUNEEL
                        Mar 8, 2023
                        Dear GarenaTeam

                        I am a free fire player. I am

                        13+yearsold

                        And have been playing free fire for

                        two And a half years. But the gameplay I

                        used to

                        Play with Free Fire ID has now been

                        suspended. My Free Fire ID was created with a

                        Facebook

                        account.

                        But without my permission a hacker

                        hacked my Facebook ID then logged in free fire

                        and used

                        Hack Maybe that's why my free fire I'd

                        has been

                        Suspended

                        My sincere request to you. Garena

                        Team.

                        Please unsupended my free fire I'd

                        My Free Fire ID [[protected]]

                        Game Name fSUNEEL

                        Plese garena team give me one chance.plese do unsupend my account or I'd.

                        Thank you Garena Team
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                          B
                          Mar 10, 2023
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                          Pls back my I'd
                          Otherwise I rate u one str on ply store
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                            A
                            Ankit Makavana
                            Mar 10, 2023
                            Resolved
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                            Resolved

                            Hello dear free fire team,
                            im not use any hack and not use third party app without any reason my account suspend
                            player uid -[protected]
                            please review my account, again and again, my id this is my humble request to team free fire india
                            thank you.
                            Apr 2, 2023
                            Complaint marked as Resolved 
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                              K
                              Kulwinder singh
                              from Lohian Khas, Punjab
                              Mar 10, 2023
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                              Address: Lohia khas
                              Website: [email protected]

                              I'M NOT USE ANY HACK AND THURD PARTY APP WITHOUT ANY REASON MY ACCOUNT SUSPEND

                              Player name -Sᴋ Kᴀᴊᴀʟ ᶠᶠ

                              Player uid -[protected]

                              PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS HUMBLE REQUEST TO TEAM FREE FIRE INDIA

                              THANK YOU
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                                D
                                Dipaya N
                                Mar 9, 2023
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                                Address: Singapore

                                Dear free fire

                                My account was suspended . Because my friend played my account with hack. I don't know he is playing my account with hack now my account was protected please unban my id. Future in case never use any hack of my id give me one chance please unban my account.

                                My uid:-[protected]

                                My game name :- Ravan Boss

                                My contact no. :-[protected]
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                                  J
                                  Jatin ||•FF
                                  Mar 9, 2023
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                                  Hi Garena Team!
                                  I Didn't used any Hack.I was not online from 3 days but when I Logged in my Account was banned.I did not Used any third party application.Please Solve My Problem.I Have done Many Top ups in that I'd.Please Garena Solve This.🥺
                                  Player Name:JatinA5567
                                  PLAYER UID:[protected]
                                  Please solve 🙏🙏🥺.
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                                    Adnan gamer
                                    Mar 9, 2023
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                                    Address: Inayat patti (dhorhan), 44

                                    Dear Garena free fire team,

                                    I have been playing free fire for three years .But a few days ago suddenly a hacker hacked my account and he login my account and used hack. I didn't use the hack myself.

                                    *My I'd details
                                    •Uid number - [protected]
                                    •In-game name - GEN__Aʟɪ__YT

                                    I hope you understand my problem. Please give me one chance and unban my account.

                                    Thank you ...
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                                      Adnan gamer
                                      Mar 9, 2023
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                                      Address: Inayat patti (dhorhan), 44

                                      My id was hacked and i when recover my id I saw that my id was suspended please sir unban my id I spent i game money 50000+ please unban my sir 🥺🥺🥺

                                      Uid FF [protected]
                                      Name in FF GEN__Aʟɪ__YT
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                                        Adnan gamer
                                        Mar 9, 2023
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                                        Address: Inayat patti (dhorhan), 44

                                        Sir my id was hacked and when i recovered my id i saw that my id has been ban sir please unban my id i have put more than 50000 rupees please unban my id
                                        My uid FF -[protected]
                                        My name in FF GEN__Aʟɪ__YT
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