Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12383
Resolved
811
Unresolved
11572
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
BjKing
Mar 11, 2023
Resolved
Report
Copy
Resolved

Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
My uid:[protected]
My name:BJKING
I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
+4 photos
Mar 11, 2023
Complaint marked as Resolved 
Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You. My uid:[protected] My name:BJKING I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    suneelrajput
    Mar 11, 2023
    Report
    Copy

    Address: Singapore

    My contact number:-[protected] Sir, I am not using any hack i give my free fire account to my for play after I take my I'd from him in 2 days my account has bad I don't now about he was using hack or what
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      suneelrajput
      Mar 11, 2023
      Mar 11, 2023
      This thread was updated on Mar 11, 2023
      Report
      Copy

      Address: Singapore

      My free fire id your has been Saspended and not a resion and my id please recover and unsaspend please sir my id [protected] fSUNEEL
      View replies
      I am waiting for your reply 🙏🙏

      My free fire id unsuspend - Comment #4092982 - Image #0
      Reply
      Helpful
      3 other people found this review helpful
      3 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        suneelrajput
        Mar 10, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Singapore

        [Resolved] Garena — My free fire id has been suspended
        fSUNEEL
        Mar 10, 2023
        Dear GarenaTeam

        I am a free fire player. I am

        13+yearsold

        And have been playing free fire for

        two And a half years. But the gameplay I

        used to

        Play with Free Fire ID has now been

        suspended. My Free Fire ID was created with a

        Facebook

        account.

        But without my permission a hacker

        hacked my Facebook ID then logged in free fire

        and used

        Hack Maybe that's why my free fire I'd

        has been

        Suspended

        My sincere request to you. Garena

        Team.

        Please unsupended my free fire I'd

        My Free Fire ID [[protected]]

        Game Name fSUNEEL

        Plese garena team give me one chance.plese do unsupend my account or I'd.

        Thank you Garena Team
        Mar 11, 2023
        Complaint marked as Resolved 
        [email protected] 7014088489 please sir my mistake please give me my ff ID 6281089611 and unsaspend my Free fire ID Thank you so much garena free fire team Sir
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          suneelrajput
          Mar 10, 2023
          Report
          Copy

          Address: Singapore
          Website: Indian consumer complaint forum

          [Resolved] Garena — My free fire id has been suspended
          fSUNEEL
          Mar 8, 2023
          Dear GarenaTeam

          I am a free fire player. I am

          13+yearsold

          And have been playing free fire for

          two And a half years. But the gameplay I

          used to

          Play with Free Fire ID has now been

          suspended. My Free Fire ID was created with a

          Facebook

          account.

          But without my permission a hacker

          hacked my Facebook ID then logged in free fire

          and used

          Hack Maybe that's why my free fire I'd

          has been

          Suspended

          My sincere request to you. Garena

          Team.

          Please unsupended my free fire I'd

          My Free Fire ID [[protected]]

          Game Name fSUNEEL

          Plese garena team give me one chance.plese do unsupend my account or I'd.

          Thank you Garena Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            [email protected]
            Mar 10, 2023
            Report
            Copy

            Pls back my I'd
            Otherwise I rate u one str on ply store
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ankit Makavana
              Mar 10, 2023
              Resolved
              Report
              Copy
              Resolved

              Hello dear free fire team,
              im not use any hack and not use third party app without any reason my account suspend
              player uid -[protected]
              please review my account, again and again, my id this is my humble request to team free fire india
              thank you.
              Apr 2, 2023
              Complaint marked as Resolved 
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kulwinder singh
                from Lohian Khas, Punjab
                Mar 10, 2023
                Report
                Copy

                Address: Lohia khas
                Website: [email protected]

                I'M NOT USE ANY HACK AND THURD PARTY APP WITHOUT ANY REASON MY ACCOUNT SUSPEND

                Player name -Sᴋ Kᴀᴊᴀʟ ᶠᶠ

                Player uid -[protected]

                PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS HUMBLE REQUEST TO TEAM FREE FIRE INDIA

                THANK YOU
                +1 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dipaya N
                  Mar 9, 2023
                  Report
                  Copy

                  Address: Singapore

                  Dear free fire

                  My account was suspended . Because my friend played my account with hack. I don't know he is playing my account with hack now my account was protected please unban my id. Future in case never use any hack of my id give me one chance please unban my account.

                  My uid:-[protected]

                  My game name :- Ravan Boss

                  My contact no. :-[protected]
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jatin ||•FF
                    Mar 9, 2023
                    Report
                    Copy

                    Hi Garena Team!
                    I Didn't used any Hack.I was not online from 3 days but when I Logged in my Account was banned.I did not Used any third party application.Please Solve My Problem.I Have done Many Top ups in that I'd.Please Garena Solve This.🥺
                    Player Name:JatinA5567
                    PLAYER UID:[protected]
                    Please solve 🙏🙏🥺.
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Adnan gamer
                      Mar 9, 2023
                      Report
                      Copy

                      Address: Inayat patti (dhorhan), 44

                      Dear Garena free fire team,

                      I have been playing free fire for three years .But a few days ago suddenly a hacker hacked my account and he login my account and used hack. I didn't use the hack myself.

                      *My I'd details
                      •Uid number - [protected]
                      •In-game name - GEN__Aʟɪ__YT

                      I hope you understand my problem. Please give me one chance and unban my account.

                      Thank you ...
                      +3 photos
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Adnan gamer
                        Mar 9, 2023
                        Report
                        Copy

                        Address: Inayat patti (dhorhan), 44

                        My id was hacked and i when recover my id I saw that my id was suspended please sir unban my id I spent i game money 50000+ please unban my sir 🥺🥺🥺

                        Uid FF [protected]
                        Name in FF GEN__Aʟɪ__YT
                        +3 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adnan gamer
                          Mar 9, 2023
                          Report
                          Copy

                          Address: Inayat patti (dhorhan), 44

                          Sir my id was hacked and when i recovered my id i saw that my id has been ban sir please unban my id i have put more than 50000 rupees please unban my id
                          My uid FF -[protected]
                          My name in FF GEN__Aʟɪ__YT
                          +3 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            [email protected]
                            Mar 9, 2023
                            Report
                            Copy

                            Address: [email protected]
                            Website: Garenafreefire.com

                            I have a problem anybody hack my free fire id without my permission

                            So, Garena Please Help Me Recover My Free Fire Id

                            Game UID-[[[protected]]]
                            GAME NAME-[[★MK•GAMING★]]
                            Helpful
                            Found this helpful?
                            Id suspended
                            Other complaint Hello sir Dear Garenafree fire, please unban my Id I use config file hack one time just for fun please unban my fre fire account ld([protected]) once unbanned my free fire account in future I never used any hack I spend almost 12, O00INR its my old Id I am also belong to a poor family please unban my free fire account please, please, I HOPE YOU UNBAN MY .. FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION A FILE PLEASE UNSUSPEND MY ACCOUNT
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              [email protected]
                              Mar 9, 2023
                              Report
                              Copy

                              Address: [email protected]

                              My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
                              Player Name :-࿐MR᭄IMRAN࿐©®
                              Player UID:-[protected]
                              +1 photos
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                [email protected]
                                Mar 9, 2023
                                Report
                                Copy

                                Address: [email protected]

                                My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
                                Player Name :- ࿐MR᭄IMRAN࿐©®
                                UID:-[protected]
                                +1 photos
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  [email protected]
                                  Mar 9, 2023
                                  Report
                                  Copy

                                  I am playing freefire since 4 years...In 2022 i open my freefire account and i was showing suspended ..without any reason... Please help me to unban it...Everyone deserves a 2nd chance help me please... All my hardwork i done in that account..help me please...I hope you will listen to my words...my feelings with freefire are very golden please unban it please... My uid = [protected] Ingame name = XT PERFECT
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sabbir X Ahamed
                                    Mar 9, 2023
                                    Report
                                    Copy

                                    Address: [email protected]
                                    Website: [email protected]

                                    Hello
                                    My FREE FIRE id was suspended please unsuspend my FREE FIRE id i am not using abnorma activities
                                    Uid=[protected]
                                    In-game name= ×͜×SABBIRᶠᶠ✓

                                    Thanks.
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      M Akash
                                      Mar 9, 2023
                                      Report
                                      Copy

                                      My free fire I'd was suspended without out reason please return my i'd
                                      My UID: [protected]
                                      My name: ᴬᴹRockStar࿐
                                      Kindly request you please return my free fire i'd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vivoy91
                                        Mar 9, 2023
                                        Report
                                        Copy

                                        Address: panjara

                                        [protected]@gmail.com aplease my free fire id unban.UID: [protected]
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Parimatch India
                                          4.1
                                          (1793)
                                          RummyCircle.com
                                          2.7
                                          (2513)
                                          Dream11 Fantasy
                                          2.4
                                          (2772)