Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Evilboy Bik
from Moranhat, Assam
Mar 12, 2023
Report
Copy

Address: Singapore

Hello Dear Free Fire Team, My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason. Please review my account and unban my ID.and also i have. Check in id checker its showing that, we dont have enough evidence to proof that this account use hack

Player name -ᎬꪜᎥᏝꦿᴮᴼᵞBik

Player UID[protected]

PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, THIS IS MY HUMBLE REQUEST TO TEAM Garena FREE FIRE INDIA

THANK YOU
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    E
    Evilboy Bik
    from Moranhat, Assam
    Mar 12, 2023
    Report
    Copy

    Address: Singapore

    Hello Dear Free Fire Team, My ID was suspended when I was playing the free fire game I have not done anything wrong and against your rules. I am sure that I have followed your rules of conduct and I am sure that by mistake you have suspended my account for no valid reason. Please review my account and unban my ID.

    Player name -ᎬꪜᎥᏝꦿᴮᴼᵞBik

    Player UID[protected]

    PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS MY HUMBLE REQUEST TO TEAM FREE FIRE INDIA

    THANK YOU
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      thoutamsrinivas
      Mar 12, 2023
      Report
      Copy

      Hi freefire team please freefire my humble request my suspended
      Freefire unban my account please
      I love freefire and my account
      I never use hack I was promise you
      Please freefire accept my humble request

      Freefire account

      Name:-v silent FF
      uid :- [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SOUHARD TYAGI
        Mar 12, 2023
        Report
        Copy

        Address: [email protected]

        Hi garena freefire i am from india,
        I am play freefire more than 4 year's, and my game level is 63 and 7000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd={[protected]], game name=WAITING FF
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pranjoy
          Mar 12, 2023
          Mar 27, 2024
          This thread was updated on Mar 27, 2024
          Report
          Copy

          Website: ff.garena.com

          Dear Free Fire Customer Support,

          I am writing to request that my Free Fire account be unsuspended. My account was recently suspended after I made two top-up payments of Rs. 29 and Rs. 80. However, I do not know the reason for the suspension, as I have not violated any of the game's policies.

          I have been playing Free Fire for a long time, and I have always followed the rules and guidelines of the game. I made the top-up payments using a valid payment method and received confirmation of the successful payments.

          I would like to request that you investigate this issue and provide me with the reason for the suspension. If there was an issue with the payment or any other problem, please let me know so that I can take appropriate action. I would also like to request that my account be unsuspended as soon as possible so that I can continue playing the game.

          uid: [protected]
          name ingame : ★➳ᴹᴿᎠᴀʀʟɪɴɢ
          Thank you for your time and attention to this matter.

          Sincerely,
          pranjoy
          +1 photos
          Pls urban me name ꜱᴏʟᴏ_777

          Ban appeal for account - Comment #4142738 - Image #0
          Helpful
          5 other people found this review helpful
          5 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bharath5728
            Mar 12, 2023
            Report
            Copy

            Dear Garena free fire team,
            I have been playing free fire last five years .But a few day ago suddenly my account was hacked by a hacker and he login to my account and use hack to play game in my account. I didn't use the hack myself

            Id deatails*
            Uid :[protected]
            Name : Massbk

            I hope you understand my problem and please give me a one chance and unban my account

            Thank you
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dhananjoy Manna
              Mar 12, 2023
              Report
              Copy

              Address: Mumbai , Ghatkopar east

              Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
              My uid:[protected]
              My name:xx One side lover
              I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Avijit Mondal1921
                Mar 11, 2023
                Report
                Copy

                My free fire account suspense without Any Reason please REVIEW My REQUEST. . THANK YOU
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  abhishekabhi24267422
                  from Kolkata, West Bengal
                  Mar 11, 2023
                  Mar 15, 2023
                  This thread was updated on Mar 15, 2023
                  Report
                  Copy

                  Sir my id have been suspended since two days but I have not used any kind of hacking or any bug or anything.
                  My uid [protected]
                  Sir please look into this matter as soon as possible.
                  +1 photos
                  MyFreeFiremax l' d Ban l only Used hack Applicationwhich ls only used For Fun1Didn't know BecauseofThismyFreeFiremax l'd ban lrequest you my l'd be unbanned andin future l will not do any such mistake l 😭😭😭😭😭😭😭😭😭😨😔😔😔😔😔 l am waiting ID [protected]🙏🙏🙏

                  I'd suspended but I have not used hack or anything - Comment #4093561 - Image #0
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raster
                    Mar 11, 2023
                    Mar 15, 2023
                    This thread was updated on Mar 15, 2023
                    Report
                    Copy

                    Address: [email protected]

                    Dear Garena Free Fire Team,

                    I have been playing free fire for three years, a few days ago my friend played the game with my account and since then my id has been blacklisted and now it is suspended. I don't know why I got suspended?, I didn't break any rules of garena free fire game and I didn't use any hack myself, now I feel very helpless, because I'm a very poor guy, my id is level 68. Sorry sir if someone broke your rules with my ID in my absence. I'm sorry I won't do it again, I promise. Give me one last chance.🙏🙏🙏
                    Player Name.SkRaster1.2.
                    MyFreeFiremax l' d Ban l only Used hack Applicationwhich ls only used For Fun1Didn't know BecauseofThismyFreeFiremax l'd ban lrequest you my l'd be unbanned andin future l will not do any such mistake l 😭😭😭😭😭😭😭😭😭😨😔😔😔😔😔 l am waiting ID [protected]🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

                    Id ban - Comment #4093560 - Image #0
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mongal Dip Sardar
                      Mar 11, 2023
                      Report
                      Copy

                      Address: komthana

                      Hello sir Dear Garenafree fire, .
                      please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                      PLEASE UNSUSPEND MY ACCOUNT
                      Uid:[protected]
                      In game name:MANGAL:✰✰✰✰✰
                      Level:64
                      Email
                      [protected]@gmail.com
                      I'm waiting 😭
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        BjKing
                        Mar 11, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You.
                        My uid:[protected]
                        My name:BJKING
                        I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
                        +4 photos
                        Mar 11, 2023
                        Complaint marked as Resolved 
                        Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shall be very Thankful to You. My uid:[protected] My name:BJKING I am really very very sorry.I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          suneelrajput
                          Mar 11, 2023
                          Report
                          Copy

                          Address: Singapore

                          My contact number:-[protected] Sir, I am not using any hack i give my free fire account to my for play after I take my I'd from him in 2 days my account has bad I don't now about he was using hack or what
                          Helpful
                          2 other people found this review helpful
                          2 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            suneelrajput
                            Mar 11, 2023
                            Mar 11, 2023
                            This thread was updated on Mar 11, 2023
                            Report
                            Copy

                            Address: Singapore

                            My free fire id your has been Saspended and not a resion and my id please recover and unsaspend please sir my id [protected] fSUNEEL
                            I am waiting for your reply 🙏🙏

                            My free fire id unsuspend - Comment #4092982 - Image #0
                            Helpful
                            3 other people found this review helpful
                            3 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              suneelrajput
                              Mar 10, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Singapore

                              [Resolved] Garena — My free fire id has been suspended
                              fSUNEEL
                              Mar 10, 2023
                              Dear GarenaTeam

                              I am a free fire player. I am

                              13+yearsold

                              And have been playing free fire for

                              two And a half years. But the gameplay I

                              used to

                              Play with Free Fire ID has now been

                              suspended. My Free Fire ID was created with a

                              Facebook

                              account.

                              But without my permission a hacker

                              hacked my Facebook ID then logged in free fire

                              and used

                              Hack Maybe that's why my free fire I'd

                              has been

                              Suspended

                              My sincere request to you. Garena

                              Team.

                              Please unsupended my free fire I'd

                              My Free Fire ID [[protected]]

                              Game Name fSUNEEL

                              Plese garena team give me one chance.plese do unsupend my account or I'd.

                              Thank you Garena Team
                              Mar 11, 2023
                              Complaint marked as Resolved 
                              [email protected] 7014088489 please sir my mistake please give me my ff ID 6281089611 and unsaspend my Free fire ID Thank you so much garena free fire team Sir
                              Helpful
                              3 other people found this review helpful
                              3 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                suneelrajput
                                Mar 10, 2023
                                Report
                                Copy

                                Address: Singapore
                                Website: Indian consumer complaint forum

                                [Resolved] Garena — My free fire id has been suspended
                                fSUNEEL
                                Mar 8, 2023
                                Dear GarenaTeam

                                I am a free fire player. I am

                                13+yearsold

                                And have been playing free fire for

                                two And a half years. But the gameplay I

                                used to

                                Play with Free Fire ID has now been

                                suspended. My Free Fire ID was created with a

                                Facebook

                                account.

                                But without my permission a hacker

                                hacked my Facebook ID then logged in free fire

                                and used

                                Hack Maybe that's why my free fire I'd

                                has been

                                Suspended

                                My sincere request to you. Garena

                                Team.

                                Please unsupended my free fire I'd

                                My Free Fire ID [[protected]]

                                Game Name fSUNEEL

                                Plese garena team give me one chance.plese do unsupend my account or I'd.

                                Thank you Garena Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Mar 10, 2023
                                  Report
                                  Copy

                                  Pls back my I'd
                                  Otherwise I rate u one str on ply store
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Ankit Makavana
                                    Mar 10, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hello dear free fire team,
                                    im not use any hack and not use third party app without any reason my account suspend
                                    player uid -[protected]
                                    please review my account, again and again, my id this is my humble request to team free fire india
                                    thank you.
                                    Apr 2, 2023
                                    Complaint marked as Resolved 
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kulwinder singh
                                      from Lohian Khas, Punjab
                                      Mar 10, 2023
                                      Report
                                      Copy

                                      Address: Lohia khas
                                      Website: [email protected]

                                      I'M NOT USE ANY HACK AND THURD PARTY APP WITHOUT ANY REASON MY ACCOUNT SUSPEND

                                      Player name -Sᴋ Kᴀᴊᴀʟ ᶠᶠ

                                      Player uid -[protected]

                                      PLEASE REVIEW MY ACCOUNT, AGAIN AND AGAIN, MY ID THIS IS HUMBLE REQUEST TO TEAM FREE FIRE INDIA

                                      THANK YOU
                                      +1 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dipaya N
                                        Mar 9, 2023
                                        Report
                                        Copy

                                        Address: Singapore

                                        Dear free fire

                                        My account was suspended . Because my friend played my account with hack. I don't know he is playing my account with hack now my account was protected please unban my id. Future in case never use any hack of my id give me one chance please unban my account.

                                        My uid:-[protected]

                                        My game name :- Ravan Boss

                                        My contact no. :-[protected]
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit