[Resolved] Gofordeals.in — Paid Rs.13200/ to Gofordeals online for Micromax A117, After cancellation, money not refunded
Kolkata, West Bengal, Kolkata District, West Bengal, India
Given below are the details of company:
11/29, Jheel Road,
Phone Number :[protected]
Web site: www.gofordeals.in powered by ZEPO.
Support Contact No. +91 [protected]
Support mail Id. [email protected]
On 20-06-14, I contacted in support Number to check the availability of Micromax A117 and one
Mr.Binay Agarwal answered that the mobile is in their stock and will be delivered within 5 days
if the cost of Rs.13200/- remitted online.
Accordingly I placed orders in their website and paid Rs.13200/- to Gofordeals through online via direcpay.com (Attached) for the supply of Micromax A117 mobile.
Immediately on 20-06-14, a confirmation mail was received from gofordeals with Order Id. FFGMR70184 with details of payment received, Courier, delivery within 5-7 days etc. (Attached)
Again on 23-06-14, 25-06-14 and 27-06-14, I sent Emails asking for details details of dispatch and tracking No.
On 27-06-14, I received an Email stating that my product had been shipped and will be delivered shortly, but it did not contain tracking details. On it's receipt, I called support number several times to know the tracking number, but my calls were not attended.
On 30-06-14 by 12.05 pm, One Shri. Sasi Singh addressing as Director Gofordeals called me and stated that some of his staff misappropriated the company funds and hence the problem. His wife is the Managing Director of Gofordeals. He assured that he will solve the problem and my money will be refunded.
On 02-07-14, Gofordeals sent an Email that the order cancelled and my money will be refunded within 7-14days asking my bank details to initiate refund(Attached). Accordingly I sent those details through Email.
Again on 04-07-14, Gofordeals sent an Email and confused that my product has been shipped giving fedex courier tracking details, (Attached) which was found to be wrong when verified with Fedex Courier.
At this stage, I sent an Email stating the above facts asking for refund. When Gofordeals was contacted, Sasi Singh assured me that my money will be refunded before 15-07-14 Tuesday. But my money is not refunded
Kindly take action on the company and the concerned persons for their fraud and cheating.
I further come to know that the same people running another company called wowbunches with same address, same contact no. etc (Attached)
For necessary action.
Complaint marked as Resolved
Received the refund of Rs. 13200/- and my issue resolved. Hence I withdraw my complaint and my postings in Consumer Complaints.in may be removed..
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