Gorb — Pathetic service

Address:Mumbai City, Maharashtra
Website:www.gorb.in

Gorb has been advertising so much about its free meal in 2017 depending on some number of orders in 2016. Coming from a group of Zee, I couldn't believe the product is so bad. Firstly, whatever time you go to order, more than 80% of the menu items shows being sold out. Luckily, if you find an available dish, the time slot is not available. If you get a time slot, it will reach 1-2 hours late. On 25th I ordered an item to be delivered at 10 pm but it got delivered by 12 midnight. But the worst scenario I faced yesterday on 26th Dec. I have ordered the dish at 8 pm choosing the slot of 10 pm. When it didn't reach by 11 pm, I called them. They told they will check and call me back. That didn't happen and at 12:09 I got a message that my order is cancelled. When I tired calling them, it said they are closed for the day. Now this is height of how bad their service. Couldn't believe it.
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Dear Shankar,

Sorry to hear about your experience. Please share your Order ID & contact details so we can follow up and make this right. Thank you.

Regards,
Team Gorb.
I have recd the sms aftet geting ordet but no food meet me till date. All chor company. Your order ID INMUM[protected]-1043598 is confirmed and will be delivered to you by 21:30. Amount Rs.100.00 has to be paid at delivery. Thank you, Gorb Team. Frauds frauds careless and play with human beings
I m waiting for my order not got any calls and msg from gorb delivery executive. This is my first experience. Order time is 8:30 and now it is 8:50. What is the problm.

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