Haier India Deep Freezer — harassment in ac installation by haier & vijay sales.

Address:

Thane, Maharashtra, 401202

To,

The head office

Complaint department

Haier india

Sub-: harassment in ac installation by haier & vijay sales…………….

Bill no. – (1) 170- rsi 8395 model no - ac hsu18nfg3 3 star inverter 1.5t spl date - 01/08/2018

(2) 170- rsi8384 model no.- 0/dr unit ohsv18nfg3 3 star inverter 1.5 spl date – 01/08/2018

This is inform you we had purchase 2 unit haier brand ac by vijai sales vasai branch. First i tell you when i was go in vijay sales i was mentally prepare i brought ac well non brand just like samsung, lg, voltas etc and there i like to first preference voltas but vijay sales sales executive person told me sir if you are purchase voltas ac this time voltas company not give you any scheme but if you purchase haier brand ac so i give you free installation and he was misleading me. I agree them and i purchase haier brand 2 ac.

After purchase ac on 01/08/2018 engineer was coming on 03/08/2018 for installation. And first he told me company give me material for only 10-meter pipe after 10 metre we charge for extra material or you give me extra material i agree with his and extra 70 fit coper pipe, vending gas, plastic pipe, 15amp. 4 core wire, tape etc. Give them. After installation engineer give me rs.7000 bill for installation then i told him but installation charge is free through scheme so why i paid this. Then he threatens me and told if you not pay rs. 7000 we are dismissed you warranty and he was gone there.

Next day when i came the office and start the ac that was no working. I was complained to haier they write my complain but no resolve the complaint i was daily remind them but no any response given by haier, after fed-up by haier i request to vijay sales for this, but no any solution till now.

Now i am very frustrated if you resolve my problem pl. Solve it or i have to go consumer forum.

Vivek beawala

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