HappyEasyGo — Refund of my air tickets journey not made due to covid 19 lockdown

Hi my name is sandeep kumar gautam and it is informed that I have booked an air ticket of your through happygoeasy app for 03 people which was scheduled on 01.04.2020 from Mumbai to Chandigarh however, due to Covid-19 lockdown journey was not made from the website of the airlines Indigo I got informed that amount has been refunded however I have not received the same in my account yet. Please look into the matter and arrange to refund my amount.

Details of the original flight booking are as follows

Flight no 6E5332
PNR LP5N5E
scheduled departure 01.04.2020
My email is ss.[protected]@gmail.com
Mob- [protected]
+2 photos
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Passenger Name : Ishana Kant Gupta
Flight Date : 4th April 2020
Airline : Indigo
Ticket Order NUmber :[protected]
Amount Rs. 7123.

Indigo has already refunded the amount to Happyeasygo in the month of April 2020. They have sent the mail with the proof of transfer to your account.

My Phone Number is [protected]
Email ID : [protected]@yahoo.com

Several mails have been written to your customer support : [protected]@happyeasygo.com but have not got any positive response.

Hi, we have sent you an email on your refund issue. Kindly check the same. In case you face any issue, kindly write us at [protected]@happyeasygo.com with your HEG trip/order id in order to assist you.

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