Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

www.hdfcbank.com
2.9
Updated: Dec 16, 2025
Complaints 32898
Resolved
18416
Unresolved
14482
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Santoshi.
Jul 28, 2022
Report
Copy

Dear team my account is blocked by mentioned comment as " blocked due to negative data.
When I received the confirmation from mail i approached to bank and submitted all my KYC documents on 16 th July.
And manager of HDFC bank to wait for approval by team which is supposed to be happen within 7 days .
Since it's 11 th day of my request which is raised in bank .
But they i didn't get any resolution still my account is in blocked state only.
Customer ID :[protected]
Branch: HDFC BANK Bhalki.
HDFC Bank customer support has been notified about the posted complaint.
Jul 28, 2022
Updated by Santoshi. Dear team with the account I need to pay my academic fees sir.
Every day I'm visiting to HDFC bank Manager sir but they are saying today, tomorrow like dates sir.
Please help me to unblock my account sir
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    aspeed
    Jul 27, 2022
    Resolved
    Report
    Copy
    Resolved

    I had opened my account through online, for which I have not received the welcome kit yet, for which if I call on the number of customer care then I am not able to talk to customer care accessive
    Sep 8, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2022
    HDFC Bank Customer Care's response     Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Maitrayee Gore
      Jul 27, 2022
      Resolved
      Report
      Copy
      Resolved

      I just found out that an amount of ₹ 696.33 was deducted from my account as of 26th July. I haven't done any foreign or international transactions on this day

      And what's the reason for this deduction?

      Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]

      Here are my account details:
      Name: Maitrayee Gore
      Bank: hdfc bank ltd
      Ifsc code:. HDFC0000486

      Please reply fast.

      Thanks
      Aug 29, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 28, 2022
      HDFC Bank Customer Care's response       Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohammed Akhil 44
        from Bengaluru, Karnataka
        Jul 27, 2022
        Report
        Copy

        Address: HDFC koramangala branch

        As I'm paying all emis . every month I'm getting charge 3k to 4k . for Mirevenue hold through Gefo . kindly check and get back to me .
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nani Rohit
          from Delhi, Delhi
          Jul 27, 2022
          Report
          Copy

          Amount of rupees 218.90 is kept on hold with reason mentioning MiRevenue Hold through GEFU.

          This is not informed or cautioned to me before this is kept on hold.
          When I called Phone banking team no ones knows whats the exact reason.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dujours
            Jul 27, 2022
            Resolved
            Report
            Copy
            Resolved

            June month i didn't pay my education loan. And i paid three months EMI amount (June, July and August) through one NACH and 2 manual payment. June i didn't paid so they put ACH return charges and clear that amount in July month starting now July month end also it's they again charging ACH return charges RS 500. Kindly give proper solution. I asked HDFC branch they telling gon to HDFC loan branch. It's worst scenario. HDFC not giving proper solution.
            +1 photos
            Jul 28, 2022
            Complaint marked as Resolved 
            It's Solved
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            I am open my HDFC account on March month only I didn't buy any EMI or auto debit for my account but The Bank charges me ₹531, ₹28, ₹561 for ACH Debit Return charges... why I didn't know... It's fully cheating without proper message also bank not send to me...
            Reply
            My salary account in hdfc bank but October month 590 rs debit 4 time narration ach auto debit return charges pls i request to refund this amount.what is the proceedure yo refund my amount

            ACH return charges - Comment #4038593 - Image #0
            Reply
            please solve my problrm
            Reply
            Helpful
            5 other people found this review helpful
            5 found this helpful
            3 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jethro Martin
              Jul 27, 2022
              Resolved
              Report
              Copy
              Resolved

              I have a salary account tied to HDFC back and it appears that there is an amount of 541 on hold stating revenue hold through gefu in salary account.

              Why hold if there's no outstanding amount.
              Why hold amount when being a salary account.

              Ac number : [protected]
              Ifsc : HDFC0004166
              Branch : Ramanujan it sez

              I really need this to be resolved ASAP.
              Sep 2, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 30, 2022
              HDFC Bank Customer Care's response               Dear Customer,

              We sincerely regret the inconvenience caused.

              We note that our bank official Mr. Nirmal Raj A has spoken with you and addressed your concern.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sheyashee30
                from Kolkata, West Bengal
                Jul 27, 2022
                Report
                Copy

                Address: 17/1 nabin chandra das road, kolkata- 90

                I am having a salary account in hdfc bank. Account number [protected].I was using this account since last 2.5 years. Somehow my account converted into saving account even after getting my salary on time. I have visited the bank and they advised me to convert that into salary account. Did that also clear all payment marking as negative. After doing all these still Hdfc bank charging some previous Amb charges without informing anything to me. They started auto debiting the money around 7000. Height of fraud. I have no idea why they are doing this. I need to my money bank. Hdfc bank has to give my money back.
                My situation is very low and I am suffering a lot. Please help me to resolve this. I have lost all my trust with this bank and anyhow i want my 7000 rupees back from bank pls.
                +2 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Iamsdk
                  Jul 27, 2022
                  Report
                  Copy

                  Address: Mumbai

                  I have a old credit card dues which is of almost 5years back. Recently I have opened salary account with hdfc. Without informing me, bank marked lein on the same. I want to settle my dues. Even hdfc customer care doesn't have my old credit card details. I don't know whom to contact
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dipunetwork
                    Jul 27, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bhadrak

                    Dear Sir/Madam,

                    Subject : Your Credit Card application reference no. 22G[protected]DD

                    Thank you for your interest in HDFC Bank Credit Card.

                    We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.
                    Aug 28, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 27, 2022
                    Updated by dipunetwork                     I am RASMI RANJAN PATRA I have applied a credit card in HDFC Bank he has no verification at my home bt my card was. Declined so humble request to you to approve my credit card

                    Your HDFC Bank Credit Card Application No.22G[protected]DD is approved in principle subject to Internal Checks. We will update you soon.
                    Verified Support
                    Jul 28, 2022
                    HDFC Bank Customer Care's response                     Dear Customer,

                    Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the Application No. for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Verified Support
                    Jul 28, 2022
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhynä and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Manoj
                    HDFC Bank Customer Assistance
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hash Tombing
                      Jul 27, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Transferred Rs. 79135 from my HDFC Mobile app to Bank of baroda account via IMPS.
                      Amount debited from account but not credited in beneficiary account.
                      Status - under process by bank.
                      It has already been 4 hours.
                      Please resolve.
                      Sep 9, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 28, 2022
                      HDFC Bank Customer Care's response                       Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        Isak Niju
                        Jul 26, 2022
                        Report
                        Copy

                        Address: 6-16, Chemmanvilai, Appattuvilai, Thuckalay post 629175 Kanyakumari district, Tamilnadu

                        I have a account in hdfc bank Thuckalay Branch.
                        SAVING ACCOUNT NO.[protected]
                        My account has been debited by AQB Ser chgs Inc ST & cess..
                        july 2022.
                        amount-rs 1112.46...
                        Why has been the amount debited.Please let me knw the reason.
                        [protected]@gmail.com
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hr 05 wale chore
                          Jul 26, 2022
                          Report
                          Copy

                          525 rs hold GEFU in my please return my payment

                          Please resolve my complaint return my Rs 525 hold amount...
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          K
                          Krishna prakash M
                          from Coimbatore, Tamil Nadu
                          Jul 26, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          The Bank has held the fund of 12, 079.29 Rupees as Mi revenue hold through GEFU

                          Acc No: [protected]
                          IFSC: HDFC0003045
                          Branch: Mettupalayam

                          The customer care & Bank employee neither give a clear answer.
                          In my account, the amount shows a negative value. Since my account is a salary account.
                          +1 photos
                          Aug 9, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Plz stop ach debit returns charges

                          HDFC Bank MI revenue hold through gefu - Comment #4035172 - Image #0
                          HDFC Bank MI revenue hold through gefu - Comment #4035172 - Image #1
                          Reply
                          The Bank has held the fund of 1765.25 Rupees as Mi revenue hold through GEFU

                          Acc No: [protected]
                          IFSC: HDFC0000540
                          Branch: vashi sector 17 HDFC ANNEXE

                          The customer care & Bank employee neither give a clear answer.
                          In my account, the amount shows a negative value. Since my account is a salary account

                          HDFC Bank MI revenue hold through gefu - Comment #4038480 - Image #0
                          HDFC Bank MI revenue hold through gefu - Comment #4038480 - Image #1
                          Reply
                          I was booking ticket from irctc amount was deducted but ticket was not confirmed so please can I get refund
                          Reply
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            Esolutionsss
                            Jul 26, 2022
                            Report
                            Copy

                            Downgrade current account

                            Dear team,
                            I requested my time in branch to downgrade my current account. But my account did not downgraded. I already filled form in branch. I am unable to maintain 25000 in my account. I request you please help me in this matter. Please downgrade my account.

                            My account details are :

                            Account Holder: ESOLUTIONS SS
                            Account Number: [protected]
                            IFSC: HDFC0000301
                            Branch: FEROZEPUR...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            J
                            Joydeep16021983
                            from Kolkata, West Bengal
                            Jul 26, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Tumpa Ghosh from Salt Lake Home loan branch (kolkata) has mislead and provided wrong information about the home loan transfer to HDFc bank. In exchange she have taken money and now ignoring the calls. Pls take necessary action.the same has been reported to my lawyer and local police station aslo consumer complaint made.
                            Sep 8, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2022
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Thirumalakothari
                              from Howrah, West Bengal
                              Jul 26, 2022
                              Report
                              Copy

                              Hi,

                              From my hdfc savings account an amount of 614.64 rupees has been deducted as depository charges for my demat account which I havent used till date .

                              Not even a single transaction of demat account has been used and this charges are consumed unnecessarily and I need that account to be closed asap and the deducted money to be sent back to my account .Kindly help me getting this done.

                              Regards
                              Thirumala
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              HDFC Bank Customer Assistance
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Harsha123@#$%
                                from Balrampur, Uttar Pradesh
                                Jul 26, 2022
                                Report
                                Copy

                                25july 2022 my account deducted 999 rs from my account. So give me back my 999rs in my account immediately
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Harsha123@#$%
                                  from Balrampur, Uttar Pradesh
                                  Jul 26, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  My account is hdfc bank, 25july 2022 in 999rs deducted in my accounts
                                  +1 photos
                                  Aug 27, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2022
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    [email protected]
                                    Jul 25, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: GURGAON

                                    This complaint is regarding the taking away of the locker room/master key home by an employee of the Millenium Tower branch sector 27 Gurgaon of HDFC Bank on 25/7/22 causing inconvenience and trauma to customers wanting to operate the locker, serious lapse. Action needs to be taken and the customer needs to be compensated for failure on the part of the bank to enable the customer to operate the locker.(till 4pm on 25/7/22)
                                    Aug 30, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2022
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before August 02, 2022. We request your patience in the interim.

                                    -Anay
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      United Bank of India [UBI]
                                      1
                                      (1340)
                                      Globus Staffing Solution
                                      1.8
                                      (12)
                                      State Bank of Mysore
                                      1.4
                                      (222)