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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 96

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R
rahulkumar7148
from Sikar, Rajasthan
Aug 2, 2022
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Address: Chomu HDFC0000504

Dear sir my name is gopal lal jat and I am holding bank account in HDFC Bank branch renwal, chomu code HDFC0000504
ON jul 25 of 2022 My account ending no 6417 debited with 483.99inr on the name of AHB CHGS INC GST APR-SEP 2021.
FURTHER sir there many more charges on each month Myself is farmer and holding a KCC account in same branch but they are charging GST and etc on KCC loan also. Further they have no deposited my 3% waiver of KCC of FY 2018-19 also and saying while enquiring amount will come
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Aug 03, 2022
Updated by rahulkumar7148
The HDFC comment on said complaint no showing
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    K
    Ketou Nakhro
    Aug 2, 2022
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    Address: makabar indraprash bussiness park

    I took leaves for 3 month from ims and my salary account converted into saving account
    So kindly release my -530 hold fund and make my account as salary account
    By this month i have rejoin the office so my salary will be debited in HDFC BANK and suppose if you guys cannot do this refund of my 530 rs
    Then i will visit the branch and closed my account because im working for pvt limited salary and I cannot afford to maintain a saving account now
    HDFC Bank customer support has been notified about the posted complaint.
    Hello
    Hope you are doing well
    Kindly resolve it as soon as possible so that i can continue using HDFC BANK as salary account
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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    1 other people found this review helpful
    1 found this helpful
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      A
      Abhishek Ramreddy
      Aug 2, 2022
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      I have loaded 20k amount from credit card and it is not reflected neither in payzap wallet not in Transaction history.
      I am really not happy with the way HDFC pay zap is working!
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aug 1, 2022
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        Mine salary account is blocked from last 3 days for undeliverable address which I have being using for last 6 years.
        Now they are telling mail ka revert nai aya .
        From 2 days.
        I have only one account on which I depend solely.
        It takes seconds for them to block account, then why it takes days to unblock I don't understand.
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kamalODI
          from Chennai, Tamil Nadu
          Aug 1, 2022
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          Address: chennai

          Hello,

          I already posted this issues but it was not rectified so im submitting it again, We submitted a ODI application to RBI via HDFC bank on[protected] but till date (01/08/2022) it was not submitted to RBI, its been 4 years, the problem is they keep asking for the same details which we submitted in 2018. The problem is no body has knowledge and they people working at HDFC ODI section are very careless they dont even care about the time e.t.c. When we tried asking like how many times do we need to submit the same details again and again their single reply is they do not know, then my question is why did they receive our application from us if they do not know how to do e.t.c. Its a really very worst experience with HDFC and we really want to share this experience with other vendors who are looking for ODI through HDFC for sure and we are also planning to close the current account HDFC due to their carelessness and inexperienced staff and lazy attitude. 4 years is a lot more time and still they are asking for the same details again and again,
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 02, 2022
          Updated by kamalODI
          It was not resolved, can you please keep this open until i here from HDFC bank?
          Verified Support
          Aug 04, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Ajay
          HDFC Bank Customer Assistance
          Aug 23, 2022
          Updated by kamalODI
          Hello Mr. Ajay, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
          Sep 23, 2022
          Updated by kamalODI
          Hello Mr. Ajay, I asked about this but till date i never received any response from you, Can you please let me know the reference number to contact by submitting the form, it shows TT (Protected) but not showing the reference number. If i happen to complain directly about this issue, i do not see any options to choose for the ODI related issues. I request you to sort this issue out. Its really killing our time, we already lost 4 years almost with no information from HDFC bank, being a customer of HDFC, it really frustrates us! Thanks
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            M
            Madesh M
            Aug 1, 2022
            Resolved
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            Resolved

            Address: NO 342, 2ND MAIN ROAD, 7TH CROSS, SRINIVASANAGAR

            I have been the active customer for HDFC Bank for almost 4 months but last month, they blocked my account stating the reason "KYC approval documents pending".

            But i completed my KYC, 3 months back itself (26/3/2020).Even they checked my Aadhar and account details. it was matching. Later they informed that "I didn't receive important call it seems".

            Usually they call only to pursue their customers to get credit card, daily on the weekdays it will be 4-5/day calling for the same reason to get credit card.

            As a working professional i have my work to do rather than picking up this calls. because of which they consider me inactive customer and blocked it seems.

            so when i reached for my home branch location, they informed me to wait for somedays and come back to bank again after receiving the call and give me the letter.

            This information doesn't make sense, why i am expected to go again what is the proper reason for account blocking. what should i do.

            And i didn't receive any alerts regarding this because of which my salary was not credited this month

            I want the banking experience from HDFC to be fruitful. so Kindly look into it and resolve it as soon as possible.

            Name: Madesh M
            Acc no: XXXXXXXXXX0322
            Branch code: 0446
            Aug 3, 2022
            Complaint marked as Resolved 
            Verified my KYC documents and location and unblocked my account Thank you HDFC for the swift response and thank you for all the staff members who assisted me.
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience. We wish to inform that your account is unblocked now.

            -Ajay
            HDFC Bank Customer Assistance
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              V
              Vengini
              from Thrissur, Kerala
              Aug 1, 2022
              Resolved
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              Resolved

              Amazon refunded an amount of Rs.14999 on 20th July 2022.RRNo 20220720
              Account [protected]
              Sep 5, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 01, 2022
              Updated by Vengini
              True
              Verified Support
              Aug 04, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Ajay
              HDFC Bank Customer Assistance
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                N
                Nithish64
                from Bengaluru, Karnataka
                Aug 1, 2022
                Resolved
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                Resolved

                Hello,

                I am a Happy Customer of HDFC BANK having salary account from last 1 and half year but with recently I got upset by your service by rejection of my Credit card for second time. I recently got call from executive Regarding Pre-approved CC offer so based on that I applied my favorite card in market that is Millennium card, after they told you will get confirmation in 4 days but shockingly I got confirmation of your application is rejected so I touch with executive they told it has rejected due to city mismatch. So I ask them any possible ways it can be reapproved they told you require govt Address proof so this is a real problem how can a Individuals have government address proof for a place he is just working because my Native is Udupi so I have every proof in native address only. So now my card got rejected with no major valid reason because every of my friends got their card to their native address, so I am very dissatisfied with this because every other bank approved my CC without having their SB account but I have salary account I can't able to get card and also at first applied card on last year September 2021, it also rejected with duplicate application so I waited 8 long months to get it happens to apply again(because of your rules), now I can't wait again, so I don't hear by you with positive result I may move out to another bank along carrying my friends and relatives who opened HDFC account because I referred them to open because of your other services. So I would looking for hear from you as soon as possible.

                My credit card Application number is 22G[protected]VT
                My Emai ID:[protected]@gmail.com

                Sincerely,
                Thank you
                Sep 4, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 04, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Varun
                HDFC Bank Customer Assistance
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                  I
                  ifup
                  from Hyderābād, Telangana
                  Aug 1, 2022
                  Resolved
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                  Resolved

                  Address: jayabheri enclave, kondapur ,hyderabad, telangana pin :

                  Hi team. Please have a look as i have been charged with the amount of 6774.84 for non maintaining my account balance s this is my salary account so there shoud be no deduction for that and due to lock down my salary was not credited in my account. So please have a look on this case and wave off these charges as i cannot be able to pay that. And tried calling your customer service but i am not getting any response from there. And for further discussion please call me on the register no with your bank.

                  Account no - [protected]
                  Ifsc - hdfc0003947
                  Ph no:[protected]
                  003947

                  Regards,
                  Allu Eswara rao
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Y
                    yash323788
                    from Mahesana, Gujarat
                    Aug 1, 2022
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                    Amount 29 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though I did not do any transaction through by ATM on that date.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      mriganks01
                      from Gandhinagar, Gujarat
                      Jul 31, 2022
                      Resolved
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                      Resolved

                      Address: Ahmedabad

                      Hi,

                      I am using hdfc credit card and was successfully paying all dues until recently when I lost my job and finding difficult in paying the minimum dues amount also. I am being constantly harassed by collection agency who call up 30-35 times a day. Now a collection manager from hdfc is constantly threatening to issue legal notice and getting me booked under section 25.

                      I am really tormented with this and constantly getting suicidal thoughts.

                      Please help.

                      Regards
                      Mrigank
                      Sep 2, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 01, 2022
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Imran0305
                        from Madurai, Tamil Nadu
                        Jul 31, 2022
                        Resolved
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                        Resolved

                        Hello sir,

                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                        Kindly be informed that an amount of rs 501.00/- was deducted from my savings/salary account on 28th july 2022 under the name of depository charges MAR 22

                        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 501.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                        Please do the needful as earliest.
                        Sep 2, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Aasawari J
                          from Pune, Maharashtra
                          Jul 31, 2022
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                          Address: Pune

                          ACH debit return charges not debited from my account on 27th July out of no where. I dont even know why it got debited. This is my 0 balance salary account. I would like to know the reason behind deduction in detail and would like to request for refund of 590rupees
                          HDFC Bank customer support has been notified about the posted complaint.
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                            G
                            Gopal Krishna V
                            Jul 30, 2022
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                            I raised complaint to phone banking officer but he promised me to resolve by today but no response. Vendor has not received my money. I am not happy with your service. I need to close my account.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              P
                              Priyanka Paradkar
                              Jul 30, 2022
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                              Hello sir
                              Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
                              I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.
                              Name : Priyanka Paradkar
                              Registered mobile number: [protected]
                              Contact n umber: [protected]
                              Mail : [protected]@gmail.com
                              Pan number : CIGPP6994N

                              Please do the needful.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Suman Distributor
                                Jul 30, 2022
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                                Address: SUMAN DISTRIBUTORS Malik chamber 2nd floor

                                Hello,

                                Im umesh bung co-owner SUMANDISTRIBUTORS. I have an account in hdfc bank since last 6months we have been depositing my cheques at HDFC HYDERGUDA BRANCH. I have been facing an issue for the third time in 45 days regarding depositing of cheques and the bank staff are losing our deposit slips and not even informing us about this.we have to visit the branch and ask about the cheque then they will inform us by saying you have not entered account number. Firstly if i have not entered account number how can a bank staff take cheque slip and stamp on slip.
                                Please look into this issue.

                                Umesh bung
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  mahes yadhav
                                  Jul 30, 2022
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                                  Address: t nagar chennai

                                  I am not able to access my mail from my laptop and it is showing an error #107. i am very sure about the id and password and it is correct. Kindly getit resolved at the eraliest.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    sumitsinha2022
                                    from Hazaribagh, Jharkhand
                                    Jul 30, 2022
                                    Resolved
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                                    Resolved

                                    When i try to add money in paytm wallet through hdfc credit card my money is deducted from my account and goes to pending in paytm. I have tried multiple times but the same issue happening. Please help so i can add money in paytm wallet
                                    Sep 1, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Ajay
                                    HDFC Bank Customer Assistance
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                                      Vinod Malav
                                      Jul 30, 2022
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                                      Address: 12 khari ke nale ke pas setkolu, chhipabarod, Baran, rajasthan

                                      Dear sir,
                                      I would like to inform you that I have pay every month 18000 rs for ECS bounce charge lat 19 months and almost 1.5 lakh HDFC debit from my account .I want my money refund back .
                                      Thanks & regards
                                      Vinod
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        cspratik
                                        Jul 29, 2022
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                                        Hi,

                                        I am customer of HDFC Bank since 2011 and having all business and savings account with them. I have two bank accounts with HDFC Bank in my name.

                                        I had set up auto debit for my Mutual Fund from Paytm Money App. For last couple of months, I forgot to transfer money from my one account to another account from which amount gets debited. Else, I am regular in making payments.

                                        HDFC charged this amount for five times in my account in current month. They never informed me about these charges when we set up. You are requested to reverse these charges from my account.
                                        HDFC Bank customer support has been notified about the posted complaint.
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