HDFC Bank Complaints & Reviews

Address: Triplicane

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: guindy

Im sneka, Salary account holder of your bank, Recently I noticed that my account has been debited with an amount of 86 Rs for ACH Return Debit charges.
As of now amount of 448/- was in minus balance .
So here I am requesting you to please refund the debited amount to me.

and need the proper reason for the cause.

Thank you

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 27, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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An amount of 531 has been deducted from my HDFC salaried account refering to MIR debit return charges.

A/C NO - [protected]
HIRAK JYOTI BHUYAN
Customer ID[protected]
IFSC - HDFC0002916

Transaction detials -
.ACH DEBIT RETURN CHARGES[protected]
Reference no - MIR[protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2023

Verified Support

Dear Customer,

We observe from your e-mail that you seek clarification regarding the ECS return charges levied in the account. We are happy to help you with the information about the charges levied in the account.
What are the charges for ECS returned due to insufficient balance? In case of a returned ECS (Return in a month) the following charges are applicable:1st - Rs.450 + GST (Sr Citizen - Rs 400+GST) 2nd - Rs.500 + GST (Sr Citizen - Rs 450 + GST) 3rd onwards - Rs.550 + GST (Sr Citizen - Rs 500 + GST) In terms of Clearing guidelines, issued by RBI, the clear fund balance available in the account at the beginning of the day would be considered for ECS received in a clearing.
We note that in your said account, the clear fund's balance at the time of presentation of the said ECS was not sufficient to cover the ECS received in a clearing. Therefore, the ECS was returned due to insufficient funds, and the corresponding charges for ECS dishonor were levied on your account. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Kindly note that these charges attract Goods and Services Tax (GST) @ 18% as applicable. We advise you to maintain sufficient clear funds balance in the account in the future, on the ECS date, to avoid the ACH return charges being levied to your account.
Please click on the below link to view the charges applicable to your account. â€‹â€‹http://www.hdfcbank.com/personal/fees_charges/fees_charges

-Ajay, Service Manager
HDFC Bank Customer Assistance

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My account is getting debited with 649₹ four times in a day and followed by 3 times a month. When I visited bank, all they said was we can't help, you check with the loan provider. What a gesture to close the issue. I request everyone to not trust HDFC bank anymore, they are conning people.

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From my account on[protected] rs 590.0 has been debited with out any message and in statement it shows " INTER-BRN CASH CHG INCL GST" .

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My account got deducted from 531 without my consent..
I want my refund and reason also that how that money got Deducted

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I am often checking my hdfc acc, and was surprised by seeing the deductions again, i understand if there is any bounce payment then the bank will put the penalty charges, but there are two or three charges for the same month, which is absolutely incorrect, can any one please suggest me what needs to be done.

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Byshadh Chandroth

Apr 26, 2023

Close your account, I'm facing the same issue.

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Address: Vasai

This is with reference to my child who is working with your reputed entity HDFC Bank. I am trying my level best to get in touch with the management regarding this issue but I am not getting any proper response for it. Mr. Jimit who is the manager of the branch holds my child for working even after banking working hours. She reached home lately and when called and ask the manager he straight away says ''this is not the right time to call pls call tomorrow ''
This is not the right answer expected from an employee of your bank, I am Father of a daughter and I cannot just sit back calmly and wait my daughter coming home late night. And above this your employee branch manager talks in this way. As a father i want an explanation for this. Will your bank be responsible is anything happens to my daughter on her way home late night? Why is she been hold after working hours also? This is not the first time, it happened many times. Pls revert back

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Hello sir
Please send me a copy of the "no objection certificate" for the settlement that was done on my hdfc bank credit card.
I would also request you to please clear my name from cibil as the settlement was successfully closed before the the end date. My details are mentioned below.

Name : Malla Pavan Kumar
Registered mobile number: [protected]
Contact n umber: [protected]
Mail : [protected]@yahoo.com
Credit card number: [protected]

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Website: Hdfc bank credit card

Hello payu money in 31-03-23 my 12449 rs was debited in my card and I am not done this transaction plz confirm where I use this transaction my credit card ending 4163 plz provide me your contact details also
My card is hdfc infinia metal card so plz provide me details

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Address: NSP, New Delhi-110034

HDFC has deducted a total of Rs. 7, 763 from my bank account without any intimation of maintaining a minimum balance. It was a salary account, to begin with, but no intimation was given of it being converted to a savings account. I started receiving emails to maintain a balance from September 2022 but in my statement, the amount has been debited from Feb 2022.

Even the bank representatives are clueless and saying that I should have maintained my balance from March 2022 onwards but in my statement, Rs. 708 has been deducted thrice for the month of February 2022 itself.

Without any mail or even an SMS, Rs. 7, 763 has been debited. HDFC is a fraud bank and is deducting amounts with baseless transactions. I want my money bank. We are not rich people and HDFC being a white-collar thief should return my money back.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I have been charged continuously since i agreed to increase my credit limit on the HDFC credit card which was ofcourse free of cost but my dues are never ending despite paying everything off I still keep getting charged for OFFUS EMI which no one from the customer service desk could ever confirm. I am also being charged GST for God knows what reason. I have been paying since the last 6 months and now have not paid for this month and HDFC Bank has been calling and harrassing me with calls by customer service executive shouting at me to pay my dues and calling scolding me for not being regular whereas i have been regular. I need my money back for this EMI charges that are fraudulent. I opened an HDFC account because I thought this was the best and most honest bank but I think it's time to I realised how this bank has been duping me for money. Is this how HDFC has been making money????

Apr 30, 2023

Complaint marked as Resolved

No steps have been taken to resolve my complaint. I am still getting calls from HDFC bank and they have been harassing me to make the payment. I need answers to this please

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 24, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I am always called for HDFC bank credit cards and services etc, though I block them with various caller apps. I even get Robo calls for the same bank.

This is very disturbing though i Opted for DND from my telecom subscriber. I have told people ( both my telecom provider and HDFC bank ) to block me from getting these unwanted calls but in vain.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: [email protected]

Have purchase i phone from Vijaya salesand there was 10% cashback if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc nor vijay sales. The cashback has not been credited in the account despite being more than 90 days

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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Address: HDFC Bank tekari chambers branch Lucknow, Uttar Pradesh

I used the card for one transaction, and later visited the branch where i was advised to put up auto-pay with another account that i get salary in.

Inspite of auto-pay, i kept getting messages that my payment is due. I went to the bank multiple times to get this checked wherein the credit card executive logged in my account and kept telling me nothing is due and that i should ignore the messages.

Since the amount in the messages kept on increasing, I grew suspicious and logged in to check again. This time even on my account it is showing due along with around 900 INR penalty for late payment and return of payment.

I fail to understand how it is my fault when I've repeated tried to understand those misleading messages by visiting the branch thrice.

Now I have to pay the penalty for trusting hdfc bank executives who told me nothing is due and i should ignore the messages.

Please help me I'm a working person and it's a big headache for me to visit the branch again and again.

The HdFC bank tekari chambers number on Google is not responsive, nor i can find another number on which i can talk to any executive.

This evening I have paid the total due amount of 4500. but it is still not reflecting in my account

May 25, 2023

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2023

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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This is my 6th complaient for HDFC bank for loan/balance transfer/ credit card, receivs multiple calls daily for the same . After pultting the number in DND still i am receiving the calls . On call when I tells them that my no in DND they says sorry and cut the call .. this is my daily task
recent call from few min ago from mobile no - [protected]

Block my no completely for loan/balance transfer/ credit card
My mobile no : [protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 21, 2023

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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I don’t get my otp on my email id, it only comes on my phone messages

Customer id[protected]
Email - [protected]@gmail.com

Please activate this asap

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I have been trying to pay few bills via Billdesk through HDFC online banking, i am not receiving OTP, this has been the case for the past 3 to 4 days. Can you help?

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Address: Fraser town Bangalore

Website: Hdfcbank.com

I am an NRI and I have NRE and NRO account with HDFC bank.

I updated my address recently as per my Addhaar and I received a sms and email asking to visit nearest branch and my account is blocked.

Being NRI how can I visit any branch? This is absurd. Need the account to be activated again immediately.

Let me know if anything is required from my side

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HDFC charged unnecessarily against my VIP Lounge usage.
In Jan month, I used to visit Mumbai and used VIP Lounge, as per earlier understanding there were no charges against 1 VIP Lounge per month but HDFC wrong charged 2254.50 INR + GST 18%

This is still mentioned on the HDFC website :

Why you should use a Credit Card

There are several benefits to using a Credit Card with travel privileges (or, one that is specially designed for overseas travel)

Airport lounge access – You can enjoy a comfortable wait for your flight in special lounges, unaffected by the chaos. The majority of banks have tie-ups with airport lounge chains, allowing you to enjoy these services free of cost – or for a small charge, depending on the type of card hold. With the HDFC Bank Regalia Credit Card, you enjoy a complimentary Priority Pass membership that offers access to 1000+ airport lounges across the world. With Regalia First, you get three complimentary international lounge access each year!

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 93

ACH return charges debit

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ACH return debit charges

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Amount deducted without my knowledge.

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ACH debit return charges

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Money has been debited from my HDFC account

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ACH debit charge

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Emi rtn charges

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Holding my daughter even after banking working hours and manager talks inappropriately

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HDFC Bank request for credit card noc certificate

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My money will debited but I am not done this transaction give me full details

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Deduction of Rs. 7,763 without any intimation

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OFFUS EMI - Wrong Charges taken for the last 6 months on HDFC Credit card

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Unwanted calls for products and Services

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Debit card cash back not received after 90 days

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Rupay Platinum Credit Card

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Multiple calls for loan/balance transfer/ credit card

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Not receiving otp on email

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Not receiving OTP

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Account Blocked NRI

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HDFC charged unnecessarily against

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