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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 92

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P
Pratiti0610
from Kolkata, West Bengal
Aug 8, 2022
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Address: 32/1B, Mahendra Roy Lane

On Thursday 8th August, I went to the HDFC Bank near Deshapriya park, Kolkata to open an account. I was asked to come back the next day with a check, and a photograph while they had already made me sign forms and my documents. On Friday 9th August, I went to the branch with the required documents, and after a bit was denied opening the account since I had one name. My name is Pratiti, the name that I have on my Aadhar Card, my Pan Card, My birth Certificate, My Voter Registration Card and my Passport. I have a court-attested affidavit for the same. They kept insisting that they need to put my father's surname on the account, which will cause a mismatch in my identity. Then they refused to open the account, stating that they cannot open the account with one name. They almost forced my hand to get me to agree to have a surname. When I relented (something that I am neither happy about nor that I would like to do that this moment), they stated other excuses. I strongly condemn this discrimination since I have one name which is validated on all my legal documents, and I had presented both my Pan Card and Aadhar Card with the same.

I will be available via email to discuss my complaint.
Sep 9, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Aurobindo Mukherjee
    Aug 7, 2022
    Resolved
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    Have been running around in the branch as well as the police station and there is no response from anybody regarding my complaint on UPI FRAUD. I have been banking with HDFC for more than10 years and it's extremely unfortunate that you people are just dragging the matter without giving an actual solution and refunding my amount.

    Also, it is extremely unfortunate and shocking that the branch manager in Sector 56 HDFC Branch was not even aware of how the transactions o[censored]PI are dealt and even he did not give me the clear picture.

    I reported about the above 2 fraudulent transactions on 02.08.2022 itself at the branch and call center.

    I AM GETTING NO POSITIVE RESPONSE.THIS WAS NOT EXPECTED FROM A BIG BANK LIKE HDFC. EVEN NATIONALISED BANKS ACT FASTER AND MORE PROACTIVELY THAN YOU,
    Sep 15, 2022
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 08, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      nitintnwr.7
      from Bhiwani, Haryana
      Aug 7, 2022
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      I am a account holder in hdfc bank and my account number is [protected] and my bank account got debit freeze and bank didnt even told me about this when i visited the branch they told me someone have complaint about your bank account to prove the complaint is fake you need to provide us your police verification then i provided them my police verification which was clear and asked them to remove debit freeze from my account but branch manager behaved badly with me and he is not opening my account even after providing all the proofs that the complain was false. my pan number BRCPN2695C
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Cuustomer Assistance
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        M
        Mastan Shariff Shaik
        Aug 7, 2022
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        Respected sir/madam,
        I Mastan Shariff Shaik, opened my salary account in your esteemed organization in july.In my profile i given my mailing address as company address because of pandemic situation, I need to do work from home.
        So, please kindly send to my permanent address..
        Thank you,
        Regards
        Mastan Shariff Shaik,
        A/C NUMBER:[protected],
        IFSC CODE :HDFC0003781
        Ph no:[protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Anurag Choudhary45
          from Thane, Maharashtra
          Aug 7, 2022
          Resolved
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          Wrong branch allotted through online account opening

          I applied for opening of digi youth saving account in hdfc bank online on August 06, 2022.I had selected kalher branch bhiwandi However my account was opened in kanjurmarg branch, kanjurmarg West. Whereas i reside in bhiwandi. I cannot go to kanjurmarg everytime. So, you are requested to transfer my ppf account to my home branch in kalher....
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          M
          mohit mudgil
          Aug 6, 2022
          Resolved
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          Resolved

          Sir
          Every month hold my money in 3 to 4k. And I completed many times but ist not resolved.bank hold 25kto 30k money in last 7 month.please sir kindly resolve this issue.
          Sep 13, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 08, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            N
            Nishanthe
            Aug 6, 2022
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            Address: Chennai

            Today I have received a text from HDFC bank stating that "HDFC Bank Mandate Reference No: HDFC[protected] issued to Razorpay Software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing". I am not sure what is this all about but I am certain that someone going to debit 30k from my account. I haven't any due amount or set up any auto debit function in my account. Moreover, I haven't purchased anything for 30k. Would you let me know why I have received this text and I want to block this immediately?
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Shiva9p
              from Aurangabad, Uttar Pradesh
              Aug 6, 2022
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              Address: Aurangabad, Maharashtra

              Hello

              I am Shivprasad pawar from kannad dist. Aurangabad.
              I opened my salary account on 4 July. Today is 6 August since I not received my check book and debit card I want to withdraw money but because of check book and debit card i can't able to withdraw.
              I visited kannad HDFC branch 2-3 times but staff not helping me. Even the saff who opened my account not accept my call. The distance is 35 km from my place so it's not possible for me to visit branch again and again. Please resolve my problem as soon as possible.

              Thanks and regards

              Shivprasad pawar
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Pranav Thiyya
                Aug 6, 2022
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                Address: Jamanagar

                Respected Sir/Mam
                I'm Thiyya Pranav Devdas Working as a Service Engineer in Lal Bunglow branch Jamanagar city Gujarat state.My Employe Code is HDFM 9254.
                My SM name is Milan Dave an I'm working in swipe machine department from 2 months my SM is giving totally mental pressure for sales work credit card loans an AMC.I tried a lot for sales but I'm not able to do it i cleared my sm sir my post is service engineers post they why are you forcing us for sales work he replied I have taken leads from credit card department to show his work now u have to give back.
                Yesterday he shouted at me for credit card an he said u will be terminated from job i[censored] can't.Plz see for this Being a SM he is using hard words an forcing for sales to a service engineer an when I said I can't he said I can terminate u by saying u are not listening to mw an giving answers to mw in front of all staffs.
                My work is swipe machine repairs an Complain solving an installation of swipe Machine.He gave me this month is I don't give him sales leads he will terminate me giving other reason of misbehavior an all my family is depended upon me so plz kindly Help me out.He said u can complain anywhere I will say u don't perform an Noone can stop me from terminating you.I will wait for the Good Reponse from bank side.

                Thiyya Pranav Devdas
                Sep 8, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2022
                HDFC Bank Customer Care's response
                Dear Employee,

                We sincerely regret the inconvenience you may have faced. We wish to inform you that your concern is shared with the concern team. Assuring you the best of our services at all times.

                -Ajay
                HDFC Bank Customer Assistance
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                  P
                  Pawandeep Singh Sidhu
                  Aug 6, 2022
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                  Feb 2022 i opened ppf account at main branch kikkar bazzar, bathinda(PUNJAB)..
                  BUT after opening account they gave me a ANNA NAGAR 1 BRANCH, Chennai ..

                  So i submitted the form to transfer .yet the problem was not solved...
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    A
                    Aravind0906
                    Aug 6, 2022
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                    I am open my HDFC account on March month only I didn't buy any EMI or auto debit for my account but The Bank charges me ₹531, ₹28, ₹561 for ACH Debit Return charges... why I didn't know... It's fully cheating without proper message also bank not send to me...
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details and the details of the charges for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      Puranmal Choudhary
                      Aug 6, 2022
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                      Address: Surat

                      Date of Inciden - 04.08.2022
                      File No.[protected]
                      Desc - HDFC have rejected the loan application negelecting my CIBIL score.
                      The previous loan from HDFC have EMIs bouce during the period 2016 around. The reason for bounce was I was relocated to isolated area Mahad, where HDFC home loan do not have any office.
                      Pressurised me to visit the branch to change in EMI date.
                      Due to which I have multiple bounces in EMI.

                      HDFC service have issues even they do not allow the change in Due to date online.

                      I have many products from HDFC they have negelected all the goods and selected few bad to decide to give loan.

                      Resolution -
                      1. Expected to recitfy the way CREDIT managers behave in HDFC.
                      2. Sorry letter from the person who rejecetd the loan.
                      3. Due to my CIBIL impacted at high and hence they rectify my credit
                      4. HDFC app should give all services in App itself instead of visit their branch for every small things.
                      5. Provide option for pay for dues with help of generating the links online self .

                      Loan rejection done is bad thing in my credit and impacted my CIBIL. I am finding no way to rectify the same.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      You are requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                      -Anay
                      HDFC Bank Customer Assistance
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                        V
                        Varun Prince
                        Aug 6, 2022
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                        I have initiated transfer of Rs.25000 /- from my HDFC Loan account through IMPS on 30 July 2022. Amount is debited from my account but not credited to benificiary account. It has shown reason as transaction timed out.
                        I have contacted customer care at that time, they told that money will refund in 2-3 days but 6 days passed i didn't received my money. Now customer care also not responding through calls, what is this behaviour ?
                        So please refund my amount to my account very fast, as it is very urgent for me . This is very sincere request from your customer, it is very urgent and needful 🙏🙏.
                        +1 photos
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                          J
                          Jagrit Gupta
                          Aug 5, 2022
                          Resolved
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                          Resolved

                          I made a purchase for $170.10 AUD on the 9th of July.
                          The merchant canceled the order on the 10th of July due to the item not being in stock. A refund was initiated by the merchant and the amount was supposed to be put back into my forex card in 3-5 days.
                          I contacted the merchant and they notified me that they have reversed the transaction on their end.
                          It is the 2nd of August and the amount is still "PENDING" in the forex card statement.
                          I request the bank to please look into the matter and make the funds available.
                          Date Time 09-Jul-2022 11:48:58
                          Card Number **** **** **** 9757
                          Transaction Status Pending
                          Reference Number [protected]CBAS2I[protected]
                          Sep 11, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 07, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            B
                            Biswabandhu Ojha
                            Aug 5, 2022
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                            Address: India odisha keonjhar Tarimul

                            Before days my account 29.50 cutting
                            +1 photos
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                              S
                              samarth24
                              Aug 5, 2022
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                              HDFC bank mark hold in my account i m funded my account rupees 6869 and they are mark hold against credit card payment amount of 4160 now they deduct money in my account but not updated in credit card bill till now my account registered number is [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Ranjit Ek
                                from Pune, Maharashtra
                                Aug 5, 2022
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                                Address: IVY ESTATES,IVY VILLAS,ROW HOUSE B-16, WAGHOLI

                                I have taken HDFC Life policy thinking that I can pay premium. However I Lost my job and am not in a position to pay the balance premium.
                                Hence I request HDFC to refund the premium paid amount
                                (5 lakh) after your deduction
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Y
                                  yogeshatc
                                  from Nashik, Maharashtra
                                  Aug 5, 2022
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                                  Credit card fraud calls

                                  Today I received a call from +91-[protected] and they told me that certain services have been activated on my credit card and that they would be sending some courier which would have a discount card, holiday pkg and some gift. They also mentioned that I will be charged around 9k for this and there will be a refund of 6k in my savings account and 9k would be reflected in my next billing cycle. I felt the entire thing to be suspicious so thought...
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                                  Bharathkumar4001
                                  from Chennai, Tamil Nadu
                                  Aug 5, 2022
                                  Resolved
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                                  Resolved

                                  Address: Chennai

                                  Funds on Hold
                                  Account Number: 50******5959
                                  As on Date: 5 Aug 2022
                                  Amount Held By
                                  HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹884.99

                                  Note.. Sri pls refund my amount
                                  Thanks
                                  BHARATH KUMAR
                                  +1 photos
                                  Sep 7, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 07, 2022
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    I have been an account holder with HDFC Bank for quite some years. More recently, my classic banking account was degraded from that to a normal savings account. Despite fulfilling all the criteria for it to maintain that grade.

                                    When I approached the concerned branch manager, he deputed the task to a subordinate staff member to check with the product team. Over one month passed, I did not get any response from the concerned....
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