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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
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HDFC Bank reviews & complaints page 92

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S
Sougata Chowdhury
Aug 12, 2022
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Double payment of credit card bill. I have already paid the bill on 12/08/2022 on 2:30 AM. But the auto-pay feature debited the amount again. My account details are below:
Account Holder: SOUGATA CHOWDHURY
Account Number: [protected]
IFSC: HDFC0001469
Branch: MALDA - BHIRABNATH ABASAN
Sep 13, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Ruchika Bobade
    Aug 12, 2022
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    Hi, there has been ACH debit from ky HDFC account. These are frequent debits and almost 2000 has been debited. I want refund for these debits and stop the future occurrence of these.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sudeep_Sharma
      from Bijnor, Uttar Pradesh
      Aug 12, 2022
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      Address: Kunwar Bal Govind Near Khari House ,Bijnor,Bijnor,UP

      My name is Sudeep Sharma. I had opened a salary account in HDFC through an HDFC's agent via call.While filling the online form I had given my permanent home address where I also received my HDFC welcome kit in which I got ATM Card, Cheque book and Passbook but yesterday they blocked my account and the reason they were giving to me that there is a HDFC welcome letter which couldn't delivered and has returned to the bank that's why they blocked my account. Due to this I'm unable to use my own money, can't use my own money in any emergency and also they have spoiled my raksha bandhan. I want to ask HDFC if that when HDFC welcome kit could deliver at my home then how it is possible that welcome letter couldn't delivered at my mentioned address.Today I visited the nearest home branch and it is closed on Friday (there is no festival today) Now, for whom I should contact.Now I'm totally helpless right now.This was my salary account they know where I'm working and still I'm facing this issue.
      I need justice otherwise I have to go court.
      Sep 13, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 13, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        V
        vasanthakumar jothilingam
        Aug 12, 2022
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        On July 1st 2022 I applied for 2 life plans at hdfc and paid first insurance of 1000 and 1365 under ref HDFC Life Application Numbers[protected] and[protected]. I have submitted all the requested documents through online and sent mail with the same.
        However I used to daily receive calls from hdfc executives to provide the same. This was keep on going and no progress.
        Hence in the 4th week of July I told if you complete the process by July month, I will cancel those policies. There is no proper response and continuing the same to provide documents
        So I sent mail the cancel the policies and refund my amount paid on August 1.
        But still they have returned funds saying technical issues and all other ### stories.
        Am wondering to open a policy they are taking so much time, if we move for claim think about it.
        Pls request then to return my full policy amount of total 2365.
        HDFC Bank customer support has been notified about the posted complaint.
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          L
          Link1122
          Aug 11, 2022
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          I am Punam Chakraborty, salary account holder of HDFC bank since 9years. Rs.30000 has been deducted from my bank account from an unauthorised source. On 8th August, 2022 fraudsters have withdrawn Rs. 20000 using micro atm cash withdrawal method. I didn’t receive any message from HDFC BANK on that day. I was completely unaware,
          Next day Rs. 10000 has been deducted from my account again and then I get the message. For every deduction I got mail that my Aadhar authentication has been done successfully using my fingerprint. Through aadhar authentication only, someone can withdraw money from the linked bank account so easily.
          Someone has faced the same issue in HDFC bank before. See the link below.
          https://www.consumercomplaints.in/hdfc-bank-fraud-transaction-worth-rs-28776-fro...
          I haved blocked my account now and file complaint to cyber crime branch. This can happen to anyone as fraudsters only need your aadhar and see below how they are generating finger print.
          https://m.timesofindia.com/city/lucknow/cyber-fraud-man-loses-rs-30000-from-bank...

          Following actions have been taken.
          1. Complaint lodged to cyber crime police station
          2. Case raised to HDFC bank using this FIR and HDFC complain form.
          3. This case is being investigated by bank and personal banker but I haven’t received any response or feedback from bank till now.

          I have never thought that the security system can be so poor in a reputed bank that anyone can hack aadhar details and can easily withdraw money without knowing banking information.
          Sep 13, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Aug 11, 2022
          Updated by Link1122
          Fraud Transaction
          Verified Support
          Aug 13, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            J
            John Jebadurai
            from Chennai, Tamil Nadu
            Aug 11, 2022
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            Hello..
            My account Rs. 29.50 has got deducted from salary account respectively with the description NWD DEC CHG (ATM Withdrawal charges). What is the reason this amount deducted my account. Kindly refund my amount.
            Account No: [protected]
            Branch: ALWARPET, Chennai
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              P
              Purna Suryanarayana
              Aug 11, 2022
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              Resolved

              Hi,
              I am writing this mail to get my debit card emi revert. Recently i purchased mobile from flipkart using HDFC debit card EMI (loan#[protected] and then immediately cancelled order. from flipkart confirmed that refund process done but still emi is active on debit card could you please resolve it.
              Sep 13, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 12, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Reeshav Chowdhury
                Aug 11, 2022
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                Resolved

                Date: 11 August 2022
                Customer ID:[protected]

                I made an outward foreign remittance of 475USD (Reference no:[protected], but the conversion charge was deducted six times, adding to 6826.83 INR.

                Request you to please refund the extra amount that has been deducted. I am attaching my bank statement for further reference.
                Sep 13, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2022
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                I have complained regarding the same on the link provided by you. Please go ahead and do the necessary and refund the extra amount that has been deducted.

                Regards
                Reeshav Chowdhury
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                  A
                  Anuradha2310
                  from Delhi, Delhi
                  Aug 11, 2022
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                  Resolved

                  I have written an e-mail from the e-mail I'd vinodpandey.[protected]@gmail.com to customerservices.[protected]@hdfcbank.com for the request for a NOC letter for my credit card as my bills have been cleared but had gotten no reply. Please resolve this issue soon.
                  Sep 13, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 12, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    prasadtv
                    from Nellore, Andhra Pradesh
                    Aug 11, 2022
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                    Address: Chennai

                    Dear Sir,

                    I was guided by a HDFC bank employee for a personal loan which has processed online on August 2021 from HDFC Chennai branch, while loan disbursement and application process, banker promised that, there are no prepayment charges. Loan disbursement and all done well.

                    But, when i tried to close the loan on Aug 2022 by visiting branch in pin code 524003, after paying 12 EMI installments. The bank people at branch, mentioned that i have to pay prepayment charges, if it is less amount i won't write this complaint, pay prepayment charges alone close to 70, 000. The interest itself already 2.5Laksh for one year.

                    I am writing this complaint to solve this problem.
                    Online loan process is little tricky, if the customer is not completely awake, BANKERS are always ready to loot the innocent people's money.

                    If the customer is sincere in payments, why bankers are always trying to cheat innocents? can't understand.

                    Hope this complaint helps me in solving the problem.

                    Loan Account Number :[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 12, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Aug 12, 2022
                    Updated by prasadtv
                    Thanks for the response. Unable to submit my details with reference number 5559022.
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                      K
                      Kishan Kumar Lot
                      Aug 11, 2022
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                      Address: Ratlam

                      I'm complain about hold amount from HDFC side..amount 1121
                      Plz 🥺🙏 send my money 💰
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        Varun sivu
                        Aug 11, 2022
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                        Resolved

                        Money debited without proper reason

                        Dear customer care,

                        Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

                        Kindly reply as soon as possible

                        Hdfc account details :
                        Account number : [protected]
                        Customer id :[protected]

                        Transaction details :
                        Reference number : mir[protected]
                        Narration : si fail due to insuff bal 120622-mir[protected]br...
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                        S
                        SafeerMohd
                        Aug 11, 2022
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                        Resolved

                        Daily am getting 2 or more call from HDFC bank regarding the Bank loan.

                        I need block this call at any chance, seriously fed-up this call

                        Please stop calling me
                        Sep 13, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 12, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          A
                          Ahmad naqui haider
                          Aug 11, 2022
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                          Address: Hamdard LABORATORIIES india

                          My account is blocked from one month and address has been changed but till date my account is not unblock. I requested to you please my account is unblock.

                          Mob no.[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sudharshan Baragalla
                            Aug 11, 2022
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                            Resolved

                            HDFC Bank Account blocked Due to Undelivered welcome letter

                            HDFC Bank — Account blocked Due to Undelivered welcome letter

                            Dear SUDHARSHAN S BARGALLA, Welcome Letter for A/c XXXXXXXXXX7197 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

                            Account is blocked just because welcome letter not delivered didn't even reattempted the delivery even mailing address also cant be changed in net banking it asks address...
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                            B
                            Balaji Yogeshwaran.K
                            Aug 10, 2022
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                            In the mid of July, I have dialled customer care for emi conversion on the outstanding of my credit card (ie 121, 000). For that i was told processing fee of rs. 499 and only rs. 108, 382 can be processed as emi. But on my due date 2nd of august, I did not get the correct details of emi to pay. So that i contacted customer care and was informed to take Jumbo loan of rs. 110, 000 to repay the 108, 382 amount plus charges and the rest of the amount you need to pay in single time. I said ok. On 5th august, I called the customer care to cancel the jumbo loan since they were charging rs. 5000 to cancel the emi conversion. This was not informed to me previously. After spoken many times they agreed to cancel the jumbo loan and said maintain the loan amount in jumbo loan account and they will cancel. But i can't even transfer the amount to that loan account.
                            This is totally unacceptable that i have to pay extra 5000 to cancel the emi. For this jumbo loan they have called so many times around 10 times a day. Everything is there in call history.
                            Now my current situation is jumbo loan due date is 12th august and my credit card outstanding still remains the same.
                            I need a solution for this. I cant pay sing le penny extra from my packet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Aug 10, 2022
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                              I applied for a credit card and submitted my KYC it now shows that 'Records not found'. My Application Reference Number is 22H[protected]S6.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Atulphe
                                Aug 9, 2022
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                                Sir
                                I paid my credit card bill on 6th August 2022 for Rs 78208.00 around 7:35 am but in afternoon on 6th August 2022, an amount of Rs 999.00 as payment return fee debited on credit card and of Rs 179.82 GSt deducted as auto-pay was initiated and due to not availability of sufficient funds a payment return fee applied on me .why should I pay the fee as I already cleared the payment of my card in due date . This is unfair and unacceptable . I want my amount back into my credit card
                                Reference of payment : (copy enclosed) IB[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sery 24
                                  Aug 9, 2022
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                                  Hello sir/madam

                                  I haven’t received my refund from this online merchant named “nykaa”
                                  The transaction number is:-74332742212221106625863

                                  Date of payment:-18th july 2022
                                  Amount to be refunded:-4676.26₹
                                  Refund type:-debit card refund.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Please look in to this asap
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Wajda
                                    from Kolkata, West Bengal
                                    Aug 9, 2022
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                                    There is some 531 rs deducted from my account as ach debit return charges I have been writing these complain in your support box too but don't got any responses for that try to refund that money as possible
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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